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Security report for usetiful.com

Low risk. 1 critical or high finding in SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching usetiful.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
85
Email security
90
DNS health
75
Network security
40
GDPR outside view
95
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention usetiful.com, from OffSeq Breach.

Total records
1,446
Employees
0
Customers
1,446
Third parties
0
Weak passwords
11%

3 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for usetiful.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Usetiful operates in the competitive digital adoption platform market, leveraging a SaaS business model focused on user onboarding, customer success, and sales enablement. The company differentiates itself through compliance certifications and a zero-knowledge data design, appealing to privacy-conscious enterprises. Revenue streams likely include subscription plans with tiered features. The target customer segments are product managers, customer success teams, and sales & marketing professionals across various industries. The company maintains an active content marketing strategy with blogs and customer stories, enhancing market presence. Partnerships and integrations with platforms like Google and Amazon indicate a robust ecosystem. Growth indicators include customer testimonials, industry awards, and a clear roadmap for omnichannel experiences.

Security posture

Usetiful exhibits a strong security maturity level, evidenced by ISO 27001 certification and compliance with GDPR and HIPAA. The zero-knowledge design ensures minimal exposure of sensitive customer data. The website uses HTTPS exclusively and integrates cookie consent mechanisms aligned with privacy regulations. No visible vulnerabilities or outdated libraries were found. However, the absence of explicit security headers and a public vulnerability disclosure policy suggests areas for enhancement. Incident response readiness is not clearly communicated, which could impact rapid mitigation of security incidents. Overall, the security culture appears proactive but would benefit from increased transparency and formalized disclosure channels.

Recommendations

  1. Implement and enforce security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  2. Publish a security.txt file or dedicated vulnerability disclosure page to facilitate responsible reporting of security issues.
  3. Provide clear incident response contact information, including dedicated security or abuse email addresses.
  4. Regularly audit third-party scripts and dependencies to ensure no vulnerable libraries are included.
  5. Enhance transparency around data retention policies and user data handling to reinforce trust and compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Dobbytec OÜ
Description
Usetiful’s digital adoption platform improves user retention with easy-to-use product tours, smart tooltips, and onboarding checklists.
Key services
Product tours, Onboarding checklists, Smart tips, Banners, Mobile apps, Knowledge base, Assistant, Surveys & NPS, Interactive product demos
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Rollbar, Cookiebot, Bootstrap
Frameworks
Bootstrap
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 certified
  • GDPR and HIPAA compliance
  • Zero-knowledge design (no access to sensitive customer data)
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics, Rollbar
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google
Tracking pixels
Cookiebot, Rollbar
Marketing tools
Usetiful banners, Google Ads
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong compliance with GDPR, ISO 27001, and HIPAA standards
  3. Comprehensive cookie consent and privacy mechanisms implemented
  4. No direct contact emails or phone numbers found on main page
  5. Use of modern analytics and error tracking tools (Google Analytics, Rollbar)
  6. Social media presence on Facebook, LinkedIn, Twitter
  7. Clear business focus on digital adoption platform SaaS
  8. Multiple customer testimonials and trust badges displayed
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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