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Terms & Conditions

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These terms describe how SEQ SIA (“we”, “our” or “the Provider”) supplies Guard security reports and related digital services to you. By placing an order on guard.report you agree to these Terms & Conditions, the Returns & Refunds policy, and the Privacy policy.

1. Company information

SEQ SIA · Reg. No. 40203410806 · VAT LV40203410806 · Lastadijas 12 k-3, Riga, Latvia, LV-1050

Support email: guard@offseq.com · Support phone: +371 2256 5353

2. Services and pricing

  • Guard generates digital security reports, AI recommendations, compliance assessments, and optional marketing intelligence based on the publicly available footprint of the domain you provide.
  • Prices are displayed in EUR and include all applicable taxes (Incl. 21% VAT).
  • Report access tiers and add-ons are purchased per domain scan and remain available in your Guard account for a minimum of 12 months.

3. Ordering and payment

  • A summary of the selected access tier, domain, and total amount is displayed before payment. You must confirm acceptance of these terms and the returns policy by checking the provided boxes.
  • Payments are processed securely by Mollie B.V., a licensed payment institution in the Netherlands. We accept cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, iDEAL, Bancontact, Belfius, Pay by Bank and SEPA bank transfer. The methods offered depend on your country and device. Orders paid by bank transfer are delivered once the transfer is received. Monitoring subscriptions are charged monthly to the card used at checkout.
  • Upon successful payment you receive a confirmation email, invoice, unlock code, and a link to download the PDF report.

4. Delivery of digital products

  • Reports are delivered digitally to the email address provided at checkout within a few minutes after payment. Delivery details are explained in our Delivery policy.
  • If you do not receive the unlock code or PDF within 15 minutes, contact support using the details above and we will resend the download links.

5. Returns, refunds & cancellation

Guard reports are classified as digital content delivered immediately after payment. Our policy, including statutory withdrawal rights and limitations, is described in the Returns & Refunds policy.

Guard monitoring is a monthly subscription that renews automatically until cancelled. You can cancel at any time from the monitoring management page; no further payments are taken after cancellation, and monitoring continues until the end of the paid month.

6. Use of reports

  • Reports are licensed to the purchasing organisation for internal evaluation, audit, and compliance documentation. Redistribution or resale without written consent is prohibited.
  • The findings reflect the state of public-facing systems at the time of assessment. They do not constitute a guarantee of future security.

7. Governing law & complaints

  • These terms are governed by the laws of the Republic of Latvia.
  • Disputes should first be escalated to guard@offseq.com. If an agreement cannot be reached, consumers may submit complaints via the Latvian Consumer Rights Protection Centre (PTAC).