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Security report for userreport.com

UserReport · Technology · Denmark

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

UserReport is a mature SaaS platform offering user engagement tools such as surveys and feedback widgets, primarily targeting publishers, brands, and digital product teams. The company operates under the parent organization AudienceProject and has been established since 2005, indicating a stable market presence. The website is professionally designed, well-structured, and integrates modern technologies including WordPress CMS, Google Analytics, Mixpanel, and HubSpot marketing tools. The technical infrastructure leverages AWS DNS and WordPress.com hosting, ensuring reliable performance and scalability. Security posture is solid with HTTPS enforced and domain transfer protections, though there is room for improvement in security headers and published policies. Privacy compliance is limited on the main page with no visible privacy or cookie policies, which should be addressed to meet GDPR standards. Overall, the website reflects a credible and trustworthy business with good digital maturity but could enhance transparency and security documentation.

Scanned

This is an earlier scan of userreport.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      SSL Certificate Expires Soon

      SSL certificate expires in 28 days

      What to do: Renew SSL certificate before expiration

      • NIS2 21(2)(h)
      • IR 2024/2690 9.2(c): Implementing Regulation (EU) 2024/2690, Annex point 9.2(c): Cryptography
      • NIST SC-17: NIST SP 800-53 Rev. 5 SC-17: Public Key Infrastructure Certificates

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Keep watching userreport.com

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
32
Security headers
35
Email security
80
DNS health
85
Network security
100
GDPR outside view
68
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UserReport positions itself as a flexible and easy-to-use user engagement platform with a freemium business model, offering free tools and premium features tailored for publishers. Its key competitive advantages include integration with Google Analytics, demographic insights, and a feedback forum that enables direct user interaction. The company targets a diverse audience including news platforms, car brands, bloggers, online shops, travel platforms, and telecom companies, indicating broad market applicability. The presence of customer logos and testimonials enhances trust and market credibility. The parent company AudienceProject provides a broader ecosystem, potentially enabling cross-selling and integrated solutions. The business model relies on SaaS subscriptions and data-driven insights, with growth potential in digital marketing and audience analytics sectors.

Security posture

The website demonstrates a moderate to good security maturity level with HTTPS enabled and domain transfer protection in place. However, the absence of DNSSEC and security headers such as Content-Security-Policy or X-Frame-Options indicates potential gaps in defense-in-depth. No explicit security policies, incident response contacts, or vulnerability disclosure mechanisms are published, which could hinder rapid response to security incidents and reduce user trust. The use of multiple third-party analytics and marketing scripts increases the attack surface and requires careful management to avoid data leakage or privacy violations. There are no visible vulnerabilities or exposed sensitive data in the analyzed content. Overall, the security posture is adequate for the business type but would benefit from enhanced transparency and technical controls.

Recommendations

  1. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements and consent mechanisms.
  2. Implement DNSSEC to secure DNS infrastructure against spoofing and cache poisoning.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to improve browser security.
  4. Provide a publicly accessible security policy and incident response contact information to enhance trust and readiness.
  5. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UserReport
Description
UserReport is a set of free, easy-to-use tools, that tell you who your users are, and what they want to achieve.
Key services
Survey Widget, Feedback Widget, Premium features for publishers, Google Analytics integration
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Google Tag Manager, Google Analytics, Mixpanel, Typekit Fonts, WordPress, Yoast SEO plugin
Frameworks
WordPress
Platforms
WordPress.com hosting, AWS DNS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • Use of Google Tag Manager and analytics scripts with async loading

Analytics and tracking

Services
Google Analytics, Mixpanel, HubSpot Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Ads
Tracking pixels
Mixpanel
Marketing tools
HubSpot Lead Flows, HubSpot Collected Forms, GetSiteControl Widgets
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional SaaS platform for user engagement tools.
  2. Content is rich with detailed product descriptions and use cases.
  3. No explicit privacy or cookie policies found on the main page HTML.
  4. Multiple external marketing and analytics scripts are used.
  5. No direct contact emails or phone numbers found in the HTML content.
  6. Social media links to Twitter (x.com) and LinkedIn are present in structured data.
  7. Website uses HTTPS and modern web technologies.
  8. No security.txt or vulnerability disclosure policy detected.
  9. WHOIS data shows domain is stable and not privacy protected.
  10. No signs of WAF or content blocking.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including jQuery, Google Tag Manager, Mixpanel, and Typekit fonts. Hosting is managed via WordPress.com with DNS hosted on AWS, providing a reliable and scalable infrastructure. The site is mobile optimized and uses SEO best practices with Yoast SEO plugin. Performance is moderate with asynchronous loading of scripts to improve page load times. Accessibility features are basic but present. The technical implementation is solid with opportunities to improve security headers and privacy compliance. No critical technical debt or outdated libraries were detected in the provided content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 68/100Medium32 findingsView report
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