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Security report for userreport.com

UserReport · Technology · Denmark

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

UserReport is a Denmark-based technology company offering user engagement tools primarily targeted at publishers, bloggers, online shops, travel platforms, telcos, and car brands. Their SaaS platform provides survey and feedback widgets that help businesses understand their users and improve products. The company operates under the parent organization AudienceProject and has been established since 2005, indicating a mature market presence. The website is professionally designed, mobile-optimized, and SEO-friendly, reflecting a high level of digital maturity. Technically, the site runs on WordPress with integrations of modern analytics and marketing tools such as Google Analytics, Mixpanel, and HubSpot, hosted likely on managed WordPress infrastructure with AWS DNS services. Security posture is good with HTTPS enforced and clientTransferProhibited domain status, though DNSSEC is not enabled and some security headers could be improved. Privacy compliance is strong with clear cookie consent mechanisms and comprehensive privacy policies. Overall, the website and business demonstrate a trustworthy and professional presence with no critical security or content issues.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching userreport.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
35
Email security
80
DNS health
80
Network security
100
GDPR outside view
68
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UserReport occupies a niche in the user engagement and feedback SaaS market, focusing on digital publishers and content creators. Their business model includes free tools and premium paid features, enabling scalable revenue streams. The company leverages partnerships and parent company AudienceProject to enhance market reach. Their customer base includes reputable brands such as Toyota and Tripadvisor, which strengthens their market position. The platform's integration capabilities with Google Analytics and other marketing tools provide competitive advantages. Growth indicators include a well-maintained website, active marketing scripts, and a clear focus on user feedback and data-driven product improvement. Strategic observations suggest continued investment in security and compliance documentation could further enhance credibility.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is enforced, and domain transfer protections are in place. However, DNSSEC is not enabled, and some recommended security headers like Content-Security-Policy and X-Content-Type-Options are missing or not detected. No vulnerabilities or exposed sensitive data were found in the HTML content. Privacy and cookie consent mechanisms are implemented, supporting GDPR compliance. Incident response and security policy documents are not publicly available, indicating room for improvement in transparency and readiness. Overall, the security posture is adequate for the business type but could be enhanced by adopting additional best practices and publishing security policies.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement a Content-Security-Policy header to mitigate cross-site scripting and related attacks.
  3. Add security.txt and publish incident response and security policy documents to improve transparency and preparedness.
  4. Include additional security headers such as X-Content-Type-Options and Referrer-Policy.
  5. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UserReport
Description
UserReport is a set of free, easy-to-use tools, that tell you who your users are, and what they want to achieve.
Key services
Survey Widget, Feedback Widget, Premium features for publishers
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, Google Tag Manager, Google Analytics, Mixpanel, Typekit Fonts, jQuery, MediaElement.js, Jetpack
Frameworks
WordPress
Platforms
AWS (DNS via AWS Route53), WordPress.com hosting (Jetpack, wp.com CDN)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Cookie consent banner with accept/decline options
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Mixpanel, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads (AW-947101315)
Tracking pixels
Mixpanel, HubSpot
Marketing tools
HubSpot, Mixpanel, GetSiteControl
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms
  2. Strong branding and consistent messaging throughout site
  3. Multiple customer logos and testimonials enhance trust
  4. Comprehensive privacy and cookie policies with consent mechanisms
  5. Use of modern analytics and marketing tools
  6. Good technical implementation with WordPress CMS and CDN usage
  7. No signs of suspicious or malicious content or domains
Technical notes

Notes

The website is built on WordPress CMS, utilizing Yoast SEO for optimization and Jetpack for enhanced functionality. It integrates multiple third-party analytics and marketing tools including Google Analytics, Mixpanel, HubSpot, and Google Tag Manager. Hosting appears to be managed with CDN support from WordPress.com and DNS hosted on AWS Route53. The site is mobile-optimized with responsive design and uses modern web fonts via Typekit. Performance is fast with lazy loading of images and asynchronous script loading. Technical debt is low, but security header implementation could be improved. The site architecture supports scalability and good user experience, with clear navigation and structured content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 67/100Medium31 findingsView report
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