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Security report for ringcentral.com

RingCentral · Technology · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

87/100

Risk levelLow

0–100, higher is better. How it is calculated

RingCentral is a leading enterprise technology company specializing in AI-powered cloud communications solutions. Their platform connects businesses globally through voice, messaging, meetings, and contact center services, emphasizing AI capabilities such as AI Receptionist and AI-powered collaboration tools. The company targets a broad business audience, from small businesses to large enterprises, positioning itself as a market leader in unified communications as a service (UCaaS). The website reflects a mature digital presence with comprehensive product offerings and strong branding consistency. Technically, the website employs modern web technologies including JavaScript frameworks, Adobe Experience Manager CMS, and integrates privacy and consent management tools like OneTrust. The site is mobile-optimized, accessible, and SEO-friendly, indicating a high level of digital maturity. The use of multiple third-party services for analytics and marketing is balanced with privacy compliance mechanisms. From a security perspective, the site enforces HTTPS, implements key security headers, and uses cookie consent banners to comply with GDPR. However, explicit security policies, incident response details, and vulnerability disclosure mechanisms are not publicly evident, suggesting areas for improvement. The absence of WHOIS data is notable but does not detract significantly from the overall legitimacy given the professional site and known brand. Overall, RingCentral's website demonstrates a strong business and technical foundation with good security posture. Strategic enhancements in transparency around security policies and WHOIS data visibility would further strengthen trust and compliance.

Scanned

This is an earlier scan of ringcentral.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
70
Email security
87
DNS health
85
Network security
100
GDPR outside view
100
Average
87

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ringcentral.com, from OffSeq Breach.

Total records
82,840
Employees
302
Customers
80,807
Third parties
1,731
Weak passwords
7%

Latest record dated 2026-06-17 · 222 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ringcentral.com.

Select it in the checkout above.

Masked preview

  • –adfs01.rcoffice.ringcentral.com2026-06-17
  • –wiki.ringcentral.com2026-06-17
  • –service.ringcentral.com2026-06-13
  • –login.ringcentral.com2026-06-11
  • –ph-mnl-ims03.corp.ringcentral.com2026-06-06

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

RingCentral operates in the technology and telecommunications sectors, offering cloud-based communication solutions enhanced with AI. Their business model revolves around subscription-based services for unified communications, contact centers, and video collaboration. The company serves a diverse customer base including enterprises, small businesses, and startups. Their market position is strong, supported by partnerships such as with Microsoft Teams. The website content and structure indicate a focus on innovation, customer experience, and global reach. Revenue streams likely include licensing, service subscriptions, and integrations. The partnership ecosystem and extensive product portfolio suggest a scalable and diversified operation with growth potential.

Security posture

The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and GDPR-compliant cookie consent mechanisms. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the lack of publicly available security policies, incident response contacts, and vulnerability disclosure programs indicates gaps in transparency and readiness communication. The site uses third-party analytics and marketing tools responsibly with consent management. Overall, the security maturity is good but could be enhanced by publishing explicit security governance documents and providing direct security contact channels.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide contact details for a Data Protection Officer or security team to enhance compliance and communication.
  4. Regularly review and audit third-party scripts and integrations to mitigate supply chain risks.
  5. Enhance WHOIS data visibility or provide domain registration transparency to strengthen legitimacy signals.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
RingCentral
Description
RingCentral is the trusted leader in AI-powered cloud communications, connecting businesses globally through calls, messages, meetings & events.
Key services
AI Receptionist, Business phone system, Team chat, Business SMS, Cloud faxing, Conversation intelligence, Omnichannel contact center, Video meetings and webinars
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, HTML5, CSS3, OneTrust (cookie consent), Firebase, Chili Piper, Invoca, ZoomInfo, Lottie animations
Frameworks
Adobe Launch (tag management), OneTrust (privacy management)
Platforms
RingCentral Cloud Platform
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Cookie consent mechanism
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Invoca, ZoomInfo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Invoca, ZoomInfo, OneTrust
Marketing tools
Chili Piper, Adobe Launch
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong focus on AI-powered cloud communications products
  3. Multiple localized versions and language support
  4. Use of modern web technologies and privacy compliance tools
  5. Clear contact information and customer support channels
  6. No signs of phishing, malware, or suspicious content
  7. WHOIS data unavailable, which is unusual for a major brand
Technical notes

Notes

The website is built on a modern technology stack including JavaScript, CSS3, and HTML5, managed via Adobe Experience Manager CMS. It integrates advanced privacy management tools like OneTrust and marketing automation platforms such as Chili Piper and Invoca. The site is optimized for performance and mobile responsiveness, with accessibility features and SEO best practices implemented. The use of JSON-LD structured data and Open Graph tags supports rich search engine results and social media integration. Technical risks are minimal, with no visible outdated or vulnerable libraries. Opportunities exist to improve hosting transparency and enhance security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 87/100Low22 findingsView report
  2. 87/100Low20 findingsView report
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