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Security report for ringcentral.com

RingCentral · Technology · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

87/100

Risk levelLow

0–100, higher is better. How it is calculated

RingCentral is a leading enterprise cloud communications provider specializing in AI-powered calling, messaging, meetings, and contact center solutions. The company holds a strong market position as a Gartner Magic Quadrant Leader for 11 consecutive years, reflecting its leadership and innovation in the telecommunications technology sector. Their platform targets businesses of all sizes, offering a comprehensive suite of communication and collaboration tools integrated with popular platforms like Microsoft Teams. Technically, the website is built on Adobe Experience Manager CMS and leverages modern JavaScript frameworks and third-party services for analytics, consent management, and lead routing. The site demonstrates good performance, mobile optimization, and accessibility features. Security-wise, the site enforces HTTPS and uses cookie consent mechanisms but lacks some advanced security headers and explicit security policy disclosures. The absence of WHOIS data reduces transparency but is common for large enterprises using privacy protections. Overall, RingCentral's digital presence is professional, secure, and compliant, supporting its enterprise-grade service offerings.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching ringcentral.com

This scan found 14 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
70
Email security
87
DNS health
85
Network security
100
GDPR outside view
100
Average
87

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ringcentral.com, from OffSeq Breach.

Total records
82,840
Employees
302
Customers
80,807
Third parties
1,731
Weak passwords
7%

Latest record dated 2026-06-17 · 222 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ringcentral.com.

Select it in the checkout above.

Masked preview

  • –adfs01.rcoffice.ringcentral.com2026-06-17
  • –wiki.ringcentral.com2026-06-17
  • –service.ringcentral.com2026-06-13
  • –login.ringcentral.com2026-06-11
  • –ph-mnl-ims03.corp.ringcentral.com2026-06-06

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

RingCentral operates in the technology and telecommunications sectors, focusing on cloud-based AI communications solutions. Its business model revolves around SaaS subscriptions for unified communications and contact center services. The company targets enterprises and small businesses globally, offering tailored solutions by industry and audience. RingCentral's competitive advantage includes AI integration, extensive API and app ecosystem, and strong partnerships such as with Microsoft Teams. The website content and structure indicate a mature digital marketing strategy with clear segmentation and product positioning. The company maintains a high level of trust through certifications and industry recognition. The presence of multiple service subdomains and integrations suggests a complex operational ecosystem supporting diverse customer needs.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and cookie consent managed via OneTrust, indicating GDPR compliance. Security headers like Referrer-Policy and X-UA-Compatible are present, but critical headers such as Content-Security-Policy and Strict-Transport-Security are not explicitly detected, representing an area for improvement. No exposed sensitive data or vulnerable libraries were identified in the HTML content. The site uses third-party scripts for analytics and marketing, which should be regularly audited to mitigate supply chain risks. The lack of a published security policy or incident response contact reduces transparency for security researchers and customers. Overall, the security maturity is good but could be enhanced by publishing vulnerability disclosure policies and improving header configurations.

Recommendations

  1. Implement and publish a comprehensive security policy including incident response contacts.
  2. Add critical security headers such as Content-Security-Policy, X-Content-Type-Options, and Strict-Transport-Security.
  3. Establish a vulnerability disclosure program or security.txt file to facilitate responsible reporting.
  4. Regularly audit and update third-party scripts to minimize supply chain vulnerabilities.
  5. Enhance form security with anti-CSRF tokens and input validation to prevent injection attacks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
RingCentral
Description
RingCentral is the trusted leader in AI-powered cloud communications, connecting businesses globally through calls, messages, meetings & events.
Key services
Business phone system, AI Receptionist, Personal AI Assistant, Team chat, Business SMS, Cloud faxing, Conversation intelligence, Omnichannel contact center, Video meetings and webinars, Platform integrations and APIs
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, SVG, OneTrust (cookie consent), Chili Piper (lead routing), Firebase, ZoomInfo, Invoca, Adobe Launch, Lottie animations
Frameworks
Adobe Experience Manager (AEM) CMS
Platforms
RingCentral Cloud, Firebase
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML
  • Use of security-focused third-party scripts

Analytics and tracking

Services
Adobe Analytics (via Adobe Launch), ZoomInfo, Invoca
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Invoca, ZoomInfo, Adobe Launch
Marketing tools
Chili Piper, OneTrust
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation.
  2. Strong branding and market positioning as AI cloud communications leader.
  3. Comprehensive product and solution offerings with clear segmentation.
  4. Use of modern web technologies and third-party integrations.
  5. Good privacy and cookie compliance with OneTrust implementation.
  6. No visible security policy or incident response contact info.
  7. WHOIS data unavailable, possibly due to privacy protection or registry restrictions.
Technical notes

Notes

The website is built on Adobe Experience Manager, a robust enterprise CMS, and uses modern JavaScript libraries and SVG graphics for a responsive and visually appealing design. Integration with services like Firebase, ZoomInfo, Invoca, and Adobe Launch indicates a sophisticated analytics and marketing infrastructure. The site is mobile optimized and accessible, with good SEO practices including meta tags and structured data (JSON-LD). Performance is moderate, with asynchronous loading of scripts and preloading of fonts. The technical stack supports scalability and integration capabilities essential for a global SaaS provider. Opportunities exist to optimize performance further and enhance security headers for improved resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 87/100Low21 findingsView report
  2. 87/100Low20 findingsView report
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