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Security report for ringcentral.com

RingCentral · Technology · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

87/100

Risk levelLow

0–100, higher is better. How it is calculated

RingCentral is a leading AI-powered cloud communications provider offering a comprehensive suite of services including business phone systems, contact centers, AI receptionists, video meetings, and event management. The company serves a broad range of industries and sizes, from small businesses to Fortune 1000 enterprises, and holds a strong market position as a Gartner Magic Quadrant Leader for 10 consecutive years. The website demonstrates a mature digital infrastructure with modern technologies such as Adobe Experience Manager, Firebase, and various marketing and analytics tools, ensuring a robust and scalable platform. Security practices are strong, with HTTPS enforcement, multiple security headers, and compliance with major certifications like HITRUST, PCI DSS, SOC 2/3, GDPR, and HIPAA. Privacy compliance is well managed with clear policies and consent mechanisms. Overall, RingCentral's online presence reflects a professional, trustworthy, and technologically advanced organization.

Scanned

This is an earlier scan of ringcentral.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching ringcentral.com

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
79
Security headers
70
Email security
87
DNS health
85
Network security
100
GDPR outside view
100
Average
87

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ringcentral.com, from OffSeq Breach.

Total records
82,840
Employees
302
Customers
80,807
Third parties
1,731
Weak passwords
7%

Latest record dated 2026-06-17 · 222 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ringcentral.com.

Select it in the checkout above.

Masked preview

  • –adfs01.rcoffice.ringcentral.com2026-06-17
  • –wiki.ringcentral.com2026-06-17
  • –service.ringcentral.com2026-06-13
  • –login.ringcentral.com2026-06-11
  • –ph-mnl-ims03.corp.ringcentral.com2026-06-06

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

RingCentral operates in the technology sector, focusing on unified communications as a service (UCaaS) with AI enhancements. Its business model revolves around providing cloud-based communication solutions that integrate voice, messaging, meetings, and contact center functionalities. The company targets a diverse customer base including healthcare, financial services, education, retail, and government sectors. Strategic partnerships and integrations, such as with Microsoft Teams and Chili Piper, enhance its ecosystem. The presence of numerous customer case studies and industry awards underscores its competitive advantage and market leadership. RingCentral's extensive use of AI and open platform APIs positions it well for future growth and innovation.

Security posture

The website exhibits a high level of security maturity, employing HTTPS with strong SSL configurations and a comprehensive set of security headers. There is no evidence of exposed sensitive data or vulnerable libraries. The use of secure forms with validation and a robust cookie consent mechanism indicates adherence to best practices. However, the absence of a dedicated security policy or incident response page and lack of a vulnerability disclosure program are areas for improvement. Overall, the security posture is strong but could benefit from enhanced transparency and formalized security communication.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Implement a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  3. Regularly audit and update third-party libraries to mitigate potential vulnerabilities.
  4. Enhance data retention policy disclosures to align with privacy compliance best practices.
  5. Continue to monitor and optimize website performance and accessibility to maintain high user experience standards.

Contact details published on the site

Addresses
Legal name
RingCentral
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
RingCentral
Description
RingCentral is the trusted leader in AI-powered cloud communications, connecting businesses globally through calls, messages, meetings & events.
Key services
Business Phone, Contact Center, AI Receptionist, Conversation Intelligence, Events, Video Meetings, Open Platform
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Lottie, Firebase, OneTrust, Chili Piper, Drift, Invoca, ZoomInfo, Adobe Target
Frameworks
AEM (Adobe Experience Manager)
Platforms
RingCentral Cloud, Firebase
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Use of consent management (OneTrust)
  • Secure forms with validation

Analytics and tracking

Services
Adobe Target, Invoca, Drift, Firebase
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Adobe Target, Invoca, Drift, Chili Piper, OneTrust
Marketing tools
Adobe Target, Drift, Chili Piper, ZoomInfo
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong focus on AI-powered cloud communications
  3. Multiple industry-specific solutions and case studies
  4. Comprehensive use of modern web technologies and tracking
  5. Robust privacy and cookie consent mechanisms
  6. Multiple customer trust signals and certifications displayed
  7. Professional and consistent branding throughout
Technical notes

Notes

The website is built on Adobe Experience Manager, leveraging modern JavaScript libraries and frameworks including Firebase, Lottie, and various marketing integrations. It employs responsive design techniques ensuring good mobile optimization and accessibility features. Performance is moderate with use of video backgrounds and rich media, balanced by lazy loading and preloading strategies. The technical stack supports scalability and integration capabilities, with APIs and open platform references. Some technical debt may exist in the complexity of scripts and third-party dependencies, but overall the infrastructure is robust and well-maintained.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 87/100Low22 findingsView report
  2. 87/100Low21 findingsView report
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