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Security report for recurly.com

Recurly, Inc. · Technology · N/a

Low risk. 1 critical or high finding in SSL/TLS.

Security score

88/100

Risk levelLow

0–100, higher is better. How it is calculated

Recurly, Inc. operates a leading subscription management and recurring billing platform designed to integrate seamlessly with ERP, CRM, payment gateways, fraud prevention, and tax solutions. Founded in 2009, the company targets businesses requiring robust subscription billing capabilities, positioning itself as a top-tier SaaS provider in this niche. The website reflects a mature digital presence with professional design, clear messaging, and integration of modern marketing and analytics tools. Technically, the site employs multiple third-party services including Google Tag Manager, Optimizely, Crazy Egg, and OneTrust for cookie consent, indicating a focus on user experience optimization and compliance. Security posture is solid with HTTPS enabled and cookie consent mechanisms in place, though DNSSEC is not enabled and security headers are not explicitly detected, suggesting room for improvement. Overall, the domain registration and website content are consistent and trustworthy, with no signs of blocking or WAF interference, enabling a comprehensive analysis.

Scanned

This is an earlier scan of recurly.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching recurly.com

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
70
Email security
95
DNS health
85
Network security
100
GDPR outside view
100
Average
88

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Recurly's market positioning as a subscription management leader is supported by its comprehensive service offerings and integrations with major enterprise systems. The business model is SaaS-based, generating revenue through subscription fees for its platform. The target customers are medium to large enterprises requiring scalable billing solutions. The website's content quality and branding consistency reinforce its enterprise-grade positioning. The use of advanced analytics and marketing tools indicates a data-driven approach to customer acquisition and retention. No direct contact information or detailed business addresses were found, which is common for enterprise SaaS providers focusing on digital engagement. The absence of explicit privacy and terms of service links in the provided content suggests these may be located elsewhere or require further inspection.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enforced and a cookie consent mechanism via OneTrust, supporting GDPR compliance efforts. However, the lack of DNSSEC and missing security headers such as Content-Security-Policy or Strict-Transport-Security represent potential areas for enhancement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The absence of published security policies or incident response contacts limits transparency in security governance. The domain's WHOIS data is consistent and indicates a legitimate, long-standing registration, which supports trustworthiness. Overall, the security posture is adequate for a SaaS provider but could be strengthened with additional security controls and transparency.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Implement and publish comprehensive privacy policy and terms of service accessible from the homepage.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to improve browser security.
  4. Publish a security policy and incident response contact information to improve transparency and trust.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and improve compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Recurly, Inc.
Description
Recurly is the best subscription management software and recurring billing platform on the market, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions.
Key services
Subscription management software, Recurring billing platform, Integration with ERP, CRM, payment gateways, fraud, and tax solutions
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Optimizely, Crazy Egg, OneTrust, Qualified.js, Cloudfront CDN, Google Domains DNS
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled (implied by canonical URL https://recurly.com/)
  • Cookie consent mechanism implemented via OneTrust

Analytics and tracking

Services
Google Tag Manager, Crazy Egg, Optimizely, Qualified
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Crazy Egg, Optimizely, Qualified
Marketing tools
OneTrust, Optimizely, Qualified
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
good
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and content-rich.
  2. Cookie consent is implemented via OneTrust.
  3. No explicit privacy policy or terms of service links found in the provided HTML snippet.
  4. No direct contact emails or phone numbers found in the provided content.
  5. Multiple third-party analytics and marketing scripts are used.
  6. No DNSSEC enabled, which is a minor security gap.
  7. Domain registration is consistent and appropriate for the business.
Technical notes

Notes

The website uses a modern tech stack with multiple analytics and optimization tools including Google Tag Manager, Optimizely, Crazy Egg, and Qualified.js. Hosting appears to be on Google Cloud infrastructure with DNS managed via Google Domains. The site is mobile-optimized with responsive design and good accessibility features. Performance is moderate, likely influenced by multiple third-party scripts. The site lacks DNSSEC and some security headers, which are technical risks. The domain is registered with Squarespace Domains II LLC, a reputable registrar, and has a long registration history consistent with an established business. Overall, the technical implementation supports a professional SaaS platform but could benefit from enhanced security configurations and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 88/100Low20 findingsView report
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