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Security report for recurly.com

Recurly, Inc. · Technology · N/a

Low risk. 1 critical or high finding in SSL/TLS.

Security score

88/100

Risk levelLow

0–100, higher is better. How it is calculated

Recurly, Inc. operates a leading subscription management and recurring billing platform designed for businesses requiring seamless integration with ERP, CRM, payment gateways, fraud prevention, and tax solutions. The company has established itself as a key player in the SaaS subscription management market since its founding in 2009. The website reflects a mature digital presence with professional design, clear navigation, and mobile optimization. The technical infrastructure leverages modern analytics and optimization tools such as Google Tag Manager, Optimizely, Crazy Egg, and Microsoft Clarity, hosted on reputable cloud infrastructure with Google Cloud DNS. Security posture is solid with HTTPS enabled and cookie consent mechanisms in place; however, some improvements are recommended such as enabling DNSSEC and publishing explicit security policies. Privacy compliance is partial due to the absence of a visible privacy policy and terms of service in the provided content. Overall, the website is trustworthy and professional, supporting the company's enterprise-level market position.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching recurly.com

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
70
Email security
95
DNS health
85
Network security
100
GDPR outside view
100
Average
88

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Recurly targets businesses that require robust subscription management and recurring billing solutions, positioning itself as a SaaS provider with integrations across ERP, CRM, and payment systems. The business model is subscription-based SaaS, generating revenue through platform usage fees. The company benefits from a strong brand presence and consistent messaging emphasizing compatibility and market leadership. The absence of explicit contact information on the homepage suggests a focus on enterprise clients who engage through demos or direct sales channels. The use of advanced analytics and marketing tools indicates a data-driven approach to customer acquisition and retention. The domain age and registration details align with a stable and legitimate enterprise operation.

Security posture

The website demonstrates a good security posture with HTTPS enforced and a cookie consent banner indicating GDPR awareness. The use of reputable third-party analytics and optimization services is balanced with privacy considerations via consent mechanisms. However, the lack of DNSSEC and absence of visible security headers in the provided data represent areas for enhancement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The site does not publish explicit security or incident response policies, which could improve transparency and trust. Overall, the security maturity is moderate to high but could benefit from formalized policies and technical hardening.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Publish a comprehensive privacy policy and terms of service accessible from the homepage.
  3. Implement and publish security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options.
  4. Provide explicit security policy and incident response contact information to improve transparency.
  5. Consider adding a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Recurly, Inc.
Description
Recurly is the best subscription management software and recurring billing platform on the market, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions.
Key services
Subscription management software, Recurring billing platform, Integration with ERP, CRM, payment gateways, fraud, and tax solutions
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Optimizely, Crazy Egg, Microsoft Clarity, Zaius, Cloudfront CDN
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Cookie consent banner implemented
  • Use of reputable analytics and optimization tools

Analytics and tracking

Services
Google Analytics (via GTM), Crazy Egg, Microsoft Clarity, Optimizely
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Crazy Egg, Microsoft Clarity, Optimizely
Marketing tools
Zaius, Optimizely
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. No explicit privacy policy or terms of service found in the provided content.
  3. Cookie consent mechanism implemented via OneTrust.
  4. Multiple reputable analytics and optimization tools used.
  5. No contact emails or phone numbers explicitly found in the provided HTML snippet.
  6. No explicit security or incident response policies published on the site.
  7. Domain WHOIS data indicates a stable and legitimate registration.
  8. No suspicious or malicious indicators detected.
Technical notes

Notes

The website is built on a modern technology stack incorporating Google Tag Manager, Optimizely, Crazy Egg, Microsoft Clarity, and Zaius for analytics and optimization. Hosting is supported by Google Cloud DNS with domain registration via Squarespace Domains II LLC. The site demonstrates excellent mobile responsiveness, fast loading times, and good SEO practices with proper meta tags and Open Graph data. Accessibility features are present but could be further enhanced. The absence of CMS-specific signatures suggests a custom or proprietary platform. Overall, the technical infrastructure supports a high-quality user experience with opportunities for security and privacy improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 88/100Low20 findingsView report
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