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Security report for qualtrics.com

Qualtrics · Technology · United States

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Qualtrics is a leading enterprise software company specializing in Experience Management (XM) solutions. Their platform leverages AI to provide actionable insights for improving customer, employee, and market experiences. Owned by SAP, Qualtrics holds a strong market position with a comprehensive suite of services targeting businesses seeking to optimize experience data. The website reflects a mature digital presence with professional design, clear navigation, and extensive content tailored to enterprise clients. Technically, the site employs modern web technologies, including advanced consent management and analytics tools, ensuring performance and compliance. Security posture is robust, with HTTPS, security headers, and certifications such as ISO 27001 and SOC 2, indicating a strong commitment to data protection and privacy. Overall, Qualtrics presents a trustworthy and professional online presence aligned with its enterprise SaaS business model.

Scanned

This is an earlier scan of qualtrics.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching qualtrics.com

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
55
Email security
100
DNS health
90
Network security
100
GDPR outside view
88
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention qualtrics.com, from OffSeq Breach.

Total records
51,455
Employees
15
Customers
51,374
Third parties
66
Weak passwords
11%

Latest record dated 2025-12-13 · 3,289 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for qualtrics.com.

Select it in the checkout above.

Masked preview

  • –yamahacolombia.co1.qualtrics.com2025-12-13
  • –yamahacolombia.co1.qualtrics.com2025-12-13
  • –accounts.qualtrics.com2025-08-20
  • –login.qualtrics.com2025-08-18
  • –qualtrics.com2025-08-17

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Qualtrics operates in the technology sector, focusing on SaaS-based experience management solutions. Their business model revolves around subscription services for enterprises, leveraging AI and analytics to differentiate in a competitive market. The company targets large organizations across various industries, emphasizing customer and employee experience improvements. Strategic partnerships and certifications enhance their credibility. The website's content and structure support lead generation and customer engagement, with dedicated resources, training, and community support. Growth indicators include active marketing, comprehensive resource offerings, and a global language presence. The parent company SAP provides additional market leverage and integration opportunities.

Security posture

The security maturity of Qualtrics is high, demonstrated by the implementation of HTTPS, comprehensive security headers, and adherence to industry certifications like ISO 27001 and SOC 2. The presence of a dedicated security page and incident response contacts indicates preparedness for security events. No vulnerabilities or exposed sensitive data were detected in the website content. Privacy compliance is evident through GDPR-aligned policies and cookie consent mechanisms. However, the absence of a security.txt file suggests an area for improvement in vulnerability disclosure transparency. Overall, the security posture supports enterprise trust and regulatory compliance.

Recommendations

  1. Implement a security.txt file to facilitate responsible vulnerability disclosure.
  2. Maintain regular updates of third-party libraries and dependencies to mitigate emerging vulnerabilities.
  3. Enhance incident response documentation with detailed procedures and timelines.
  4. Expand contact information with verified company phone numbers for direct support.
  5. Continue monitoring privacy compliance to adapt to evolving regulations such as NIS2.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Qualtrics
Description
The XM Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.
Key services
Customer Experience Management, Employee Experience Management, Market Research, AI-driven Insights, Experience Analytics
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Typekit Fonts, Google Tag Manager, OneTrust Cookie Consent, Mutiny Personalization, Vidyard Video Player, Marketo Forms
Frameworks
Yoast SEO, OneTrust Consent Management
Platforms
Akamai CDN, Google Analytics
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner implemented
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with Marketo integration

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Mutiny Personalization
Marketing tools
Marketo Forms, OneTrust Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong privacy and cookie policies with consent mechanisms implemented.
  3. Multiple social media profiles linked and active.
  4. Use of modern web technologies and performance optimizations.
  5. Security best practices observed including HTTPS and security headers.
  6. WHOIS data is not publicly available, indicating privacy protection.
  7. Business is a major player in experience management software, owned by SAP.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on a modern technology stack including JavaScript frameworks, Typekit fonts, and integrates marketing and analytics tools such as Google Tag Manager and Marketo forms. It uses Akamai CDN for content delivery, ensuring fast load times and global reach. The CMS appears to be WordPress, supported by Yoast SEO plugin usage, which aids in SEO optimization. Mobile responsiveness and accessibility are well implemented, contributing to excellent user experience. The site employs OneTrust for cookie consent, reflecting strong privacy compliance. Technical risks are minimal, with no detected outdated or vulnerable libraries. Opportunities exist to further modernize by adopting security.txt and enhancing incident response visibility.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 84/100 +1Low21 findingsView report
  2. 83/100 +6Low21 findingsView report
  3. 77/100Low20 findingsView report
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