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Security report for qualtrics.com

Qualtrics · Technology · United States

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Qualtrics is a leading enterprise software company specializing in experience management solutions that leverage AI to optimize customer, employee, and market research experiences. The company offers a SaaS platform widely recognized for its comprehensive suite of tools designed to improve business outcomes through actionable insights. The website reflects a mature digital presence with excellent content quality, clear navigation, and strong branding consistency. Technically, the site is built on Drupal 10 with modern JavaScript frameworks and integrates advanced personalization and consent management technologies, ensuring a fast and responsive user experience across devices. Security posture is robust, with HTTPS enforced, multiple security headers, and compliance with major standards such as ISO 27001 and HIPAA. Privacy compliance is well addressed with clear policies and cookie consent mechanisms. Overall, Qualtrics demonstrates high business credibility and trustworthiness, supported by certifications and active community engagement.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching qualtrics.com

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
55
Email security
100
DNS health
85
Network security
100
GDPR outside view
88
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention qualtrics.com, from OffSeq Breach.

Total records
51,455
Employees
15
Customers
51,374
Third parties
66
Weak passwords
11%

Latest record dated 2025-12-13 · 3,289 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for qualtrics.com.

Select it in the checkout above.

Masked preview

  • –yamahacolombia.co1.qualtrics.com2025-12-13
  • –yamahacolombia.co1.qualtrics.com2025-12-13
  • –accounts.qualtrics.com2025-08-20
  • –login.qualtrics.com2025-08-18
  • –qualtrics.com2025-08-17

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Qualtrics holds a strong market position as a leader in experience management software, targeting enterprise clients across multiple sectors primarily in technology. Its business model is SaaS-based, generating revenue through subscriptions to its platform. The company focuses on customer experience, employee engagement, and strategic market research, offering AI-powered analytics as a competitive advantage. Partnerships and community resources enhance its ecosystem, while a global multilingual website supports diverse markets. The company’s operational scale and certifications indicate a mature and well-established business with a focus on compliance and security.

Security posture

The website and associated infrastructure exhibit a high level of security maturity. HTTPS is enforced with excellent SSL configuration, and security headers such as CSP, HSTS, and X-Frame-Options are present. The use of OneTrust for cookie consent and compliance indicates attention to privacy regulations including GDPR. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public incident response page or vulnerability disclosure program suggests areas for improvement in transparency and readiness. The company holds recognized certifications like ISO 27001 and SOC 2, reinforcing its commitment to security best practices.

Recommendations

  1. Publish a dedicated incident response and security contact page to improve transparency and readiness.
  2. Implement and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  3. Enhance visibility and contact information for the Data Protection Officer to strengthen GDPR compliance.
  4. Regularly audit third-party scripts and tracking tools to minimize privacy risks and improve user trust.
  5. Continue investing in accessibility and SEO improvements to maintain competitive digital presence.

Contact details published on the site

Addresses
Legal name
Qualtrics International Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Qualtrics
Description
Qualtrics provides experience management software that helps organizations optimize customer, employee, and market research experiences using AI-powered insights.
Key services
Customer Experience Management, Employee Experience Management, Strategy & Research Experience Management, AI-powered analytics and insights
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 10, JavaScript, Google Tag Manager, OneTrust Consent Management, Mutiny Personalization, Vidyard Video Player
Frameworks
Drupal CMS
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of OneTrust for cookie consent
  • No exposed sensitive data in HTML
  • Secure forms with anti-automation measures

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
OneTrust
Marketing tools
Mutiny Personalization, Vidyard Video Player
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong use of modern web technologies and consent management
  3. Comprehensive privacy and security policies present
  4. No exposed sensitive data or obvious vulnerabilities
  5. WHOIS data is privacy protected or unavailable, common for enterprise domains
  6. Social media and community presence enhance trust
  7. No signs of malicious or suspicious activity
Technical notes

Notes

The website leverages Drupal 10 CMS with a modern JavaScript stack including personalization scripts and video integration. Performance is optimized with preloading of critical assets and responsive images. The site is mobile-optimized and accessible, with semantic HTML and ARIA attributes. SEO is supported by comprehensive meta tags and structured data in JSON-LD format. The use of Google Tag Manager and OneTrust indicates mature analytics and consent management practices. Hosting details are not explicit but the presence of VeriSign and CDN domains suggests enterprise-grade infrastructure. Overall, the technical implementation supports a fast, secure, and user-friendly experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 84/100 +1Low20 findingsView report
  2. 83/100 +6Low21 findingsView report
  3. 77/100Low20 findingsView report
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