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Security report for productboard.com

Productboard, Inc. · Technology · United States

Medium risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

Productboard, Inc. is a leading enterprise SaaS provider specializing in product management software that leverages AI to help product teams understand customer needs, prioritize features, and align stakeholders around a unified roadmap. The company targets product managers, product leaders, engineering teams, and customer success teams, positioning itself as a trusted platform used by Fortune 500 and high-growth companies. The website demonstrates a mature digital presence with modern technologies such as React, Next.js, and Builder.io CMS, hosted on Vercel, and integrates multiple analytics and marketing tools for data-driven insights and user engagement. From a security perspective, the site implements strong content security policies and strict transport security headers, but the absence of a valid SSL certificate and lack of enabled TLS protocols represent critical vulnerabilities that must be addressed immediately to ensure secure communications and user trust. Privacy compliance is well addressed with comprehensive privacy and cookie policies, GDPR indicators, and clear contact mechanisms. The site maintains a professional and trustworthy appearance with consistent branding and rich content. Overall, while the business and technical maturity are high, the security posture is weakened by missing SSL/TLS configurations, which significantly impacts the overall risk profile. Strategic remediation of these security gaps is essential to maintain enterprise-grade trust and compliance.

Scanned

This is an earlier scan of productboard.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching productboard.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
45
Email security
50
DNS health
85
Network security
100
GDPR outside view
43
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention productboard.com, from OffSeq Breach.

Total records
766
Employees
0
Customers
766
Third parties
0
Weak passwords
9%

56 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for productboard.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Productboard operates in the technology sector with a SaaS business model focused on product management solutions enhanced by AI. Its market positioning is strong, serving enterprise clients including Fortune 500 companies. The platform offers key services such as collaborative roadmapping, customer insights aggregation, AI-driven prioritization, and professional services. The company maintains a robust partnership ecosystem with integrations across marketing, analytics, and customer engagement platforms. Growth indicators include active content marketing, community engagement, and a comprehensive resource library. The company emphasizes customer-centricity and product process transformation, supported by a dedicated customer success organization.

Security posture

The website exhibits a moderate security maturity level with well-configured security headers including a strict Content Security Policy and HSTS. However, the lack of a valid SSL certificate and disabled TLS protocols are critical vulnerabilities that expose the site to potential interception and downgrade attacks. No incident response or vulnerability disclosure information was found, indicating potential gaps in security transparency. Privacy policies are comprehensive and GDPR compliant, but the absence of OCSP stapling and session resumption reduces security and performance. The site uses multiple third-party tracking and marketing tools, which necessitates careful data protection management. Overall, the security culture appears professional but requires urgent improvements in transport security.

Recommendations

  1. Install and maintain a valid SSL/TLS certificate to enable HTTPS and secure user data in transit.
  2. Enable modern TLS protocols (TLS 1.2 and TLS 1.3) and disable deprecated protocols to enhance security.
  3. Implement OCSP stapling and session resumption to improve SSL performance and security.
  4. Publish a vulnerability disclosure policy and incident response contact information to improve security transparency.
  5. Regularly audit third-party scripts and tracking tools to ensure compliance with privacy regulations and minimize data exposure.
Technical notes

Notes

The website is built on a modern technology stack including React and Next.js, with Builder.io as the CMS and hosted on Vercel, indicating a scalable and performant infrastructure. The site uses advanced front-end techniques such as responsive images, lazy loading, and preloading for performance optimization. SEO is well implemented with comprehensive meta tags, Open Graph, and Twitter cards. Accessibility is basic but present. Performance metrics were not provided but inferred as moderate due to the use of multiple third-party scripts and analytics. Technical risks include the lack of SSL/TLS security and potential performance impacts from extensive third-party integrations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium28 findingsView report
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