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Security report for productboard.com

Productboard · Technology · N/a

Medium risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Productboard is a leading product management software provider offering a comprehensive SaaS platform that helps product managers and teams understand customer needs, prioritize features, and align stakeholders around product roadmaps. The company targets enterprises and fast-scaling startups, boasting a strong customer base including Autodesk, Salesforce, and Coca-Cola. Their platform integrates AI capabilities to enhance workflows such as customer insights, strategic planning, and product operations. Technically, the website is built on modern frameworks like Next.js and React, uses Builder.io as CMS, and integrates marketing and analytics tools such as Marketo and Google Tag Manager. The site is well-optimized for SEO, mobile, and accessibility, providing a professional user experience. Security posture is strong with HTTPS, security headers, and secure forms, though explicit vulnerability disclosure and incident response contacts are not publicly available. Overall, the website reflects a mature, trustworthy business with a solid digital presence.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching productboard.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
45
Email security
80
DNS health
85
Network security
100
GDPR outside view
73
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention productboard.com, from OffSeq Breach.

Total records
766
Employees
0
Customers
766
Third parties
0
Weak passwords
9%

56 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for productboard.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Productboard occupies a strong market position in the technology sector as an essential SaaS provider for product management. Their business model revolves around subscription services with free trials and demos to attract enterprise and startup customers. The company leverages partnerships and integrations to enhance platform capabilities. Their marketing emphasizes customer-centric product development and operational efficiency. The presence of multiple case studies and testimonials from well-known companies reinforces credibility and market trust. Growth indicators include a decade of operation since 2014 and a large customer base. The company maintains active social media channels and a community portal, supporting engagement and brand loyalty.

Security posture

The website demonstrates a high level of security maturity with enforced HTTPS, comprehensive security headers (CSP, HSTS, X-Frame-Options), and secure form handling via Marketo. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a publicly accessible vulnerability disclosure policy or security.txt file and lack of incident response contact details represent gaps in transparency and readiness. GDPR compliance is indicated by the presence of privacy and cookie policies with consent mechanisms. Overall, the security posture is strong but could be improved by publishing explicit security policies and incident response information.

Recommendations

  1. Publish a dedicated vulnerability disclosure or security.txt page to improve transparency and encourage responsible reporting.
  2. Provide clear incident response contact information, such as a security@ or abuse@ email address, to enhance trust and readiness.
  3. Consider publicly listing security certifications or compliance frameworks (e.g., ISO 27001) to strengthen security credibility.
  4. Maintain and regularly update privacy and cookie policies to ensure ongoing GDPR and privacy compliance.
  5. Enhance contact information availability by including verified company phone numbers and physical addresses where appropriate.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Productboard
Description
Productboard is a suite of product management software tools that helps product managers understand customer needs, prioritize features & rally everyone around the roadmap.
Key services
Product roadmapping, Customer insights centralization, Strategic product planning, Product operations, Customer engagement
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Wistia (video), Builder.io (CMS), Marketo (forms), Google Tag Manager
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure forms with Marketo
  • No exposed sensitive data in HTML
  • Use of CSP and other headers

Analytics and tracking

Services
Datadog, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Datadog
Marketing tools
Marketo
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong branding with major enterprise customers displayed
  3. Comprehensive product and use case descriptions
  4. Multiple calls to action for demos and trials
  5. Use of modern web technologies and CMS
  6. Good SEO and structured data implementation
  7. No signs of phishing, malware, or suspicious content
  8. No explicit security.txt or vulnerability disclosure found
  9. No direct phone numbers or physical addresses found in HTML
  10. Contact primarily via support portal and forms
Technical notes

Notes

The website is built using modern web technologies including React and Next.js, supported by Builder.io CMS for content management. It integrates third-party services such as Marketo for marketing automation, Wistia for video hosting, and Google Tag Manager for analytics. The site is well-structured with JSON-LD for SEO and uses responsive design techniques for excellent mobile optimization. Performance is fast with preloading of fonts and images. Accessibility features are present but could be further enhanced with ARIA landmarks and keyboard navigation improvements. No technical debt or deprecated libraries were detected in the analyzed content. Hosting provider details are not explicitly identified but the use of CDN and builder.io suggests a cloud-based infrastructure.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 62/100Medium23 findingsView report
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