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Security report for pipedrive.com

Pipedrive · Technology · Estonia

Low risk. 1 critical or high finding in SSL/TLS.

Security score

89/100

Risk levelLow

0–100, higher is better. How it is calculated

Pipedrive is a well-established SaaS company founded in 2010, specializing in sales CRM and pipeline management software targeted at small to large sales teams. The company holds a strong market position as a user-rated leading CRM provider, offering a comprehensive suite of sales automation, lead management, and AI-powered tools to enhance sales productivity. Their business model is subscription-based, serving a global audience with localized content in multiple languages. Technically, the website is built on modern frameworks such as Next.js and React, with robust analytics and marketing integrations managed through consent mechanisms, reflecting a mature digital infrastructure. Security posture is strong with HTTPS enforcement, security headers, and ISO 27001 certification, although explicit security and incident response policies could be more visible. Overall, the website demonstrates high professionalism, excellent content quality, and strong compliance with privacy regulations, making it a trustworthy platform for business users.

Scanned

This is an earlier scan of pipedrive.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching pipedrive.com

This scan found 10 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
80
Email security
98
DNS health
90
Network security
100
GDPR outside view
88
Average
89

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Pipedrive operates in the competitive CRM technology sector, leveraging a SaaS subscription model that targets sales teams ranging from startups to enterprises. Their competitive advantage lies in user-friendly design, AI-enhanced sales tools, and a broad marketplace of integrations. Revenue streams likely include tiered subscription plans and affiliate partnerships. The company maintains a strong partnership ecosystem, including affiliate marketing via PartnerStack and integrations with major analytics and marketing platforms. Growth indicators include extensive localization, high user ratings, and continuous product updates. Strategic observations suggest Pipedrive focuses on scalability and customer success, supported by dedicated account management for larger clients.

Security posture

The security maturity of Pipedrive's website is high, with enforced HTTPS, comprehensive security headers, and integration of consent management tools like OneTrust. The presence of ISO 27001 certification indicates adherence to recognized information security standards. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of a publicly accessible security policy or vulnerability disclosure program limits transparency. Incident response contact information is not explicitly provided, which could be improved to enhance trust and readiness. Overall, the security posture aligns well with industry best practices for SaaS providers, minimizing risk exposure.

Recommendations

  1. Publish a dedicated security policy page detailing security controls and practices.
  2. Provide explicit incident response and abuse contact channels on the website.
  3. Implement and publicize a vulnerability disclosure policy or security.txt file.
  4. Enhance transparency around data retention policies and user data handling.
  5. Continue monitoring and updating third-party libraries to avoid vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Pipedrive
Description
Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.
Key services
Sales CRM, Pipeline management, Sales automation, Lead management, Email marketing software, AI-powered sales assistant
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Segment Analytics, Optimizely, Google Tag Manager, Google Analytics, Amplitude, Aptrinsic, Pusherman EMA
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Consent management with OneTrust
  • Segment analytics with consent middleware
  • Granular permissions for CRM users

Analytics and tracking

Services
Segment, Google Analytics, Amplitude, Optimizely
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Segment, Amplitude, Facebook Pixel, LinkedIn Insight Tag, DoubleClick Floodlight, Optimizely
Marketing tools
Email marketing software, Marketing automation
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong presence of structured data and SEO best practices.
  3. Comprehensive cookie consent and privacy compliance mechanisms implemented.
  4. Use of modern web technologies and analytics tools with consent management.
  5. Clear business focus on sales CRM software for small to large teams.
  6. No signs of suspicious or malicious content.
  7. Good integration of marketing and affiliate programs.
  8. No exposed sensitive data or security vulnerabilities detected in the HTML content.
Technical notes

Notes

The website employs a modern technology stack centered on React and Next.js, enabling server-side rendering and optimized performance. Integration with Segment, Google Analytics, and Optimizely supports advanced analytics and A/B testing capabilities. The site is well-optimized for mobile devices and accessibility, with comprehensive SEO metadata and structured data enhancing search visibility. Hosting appears to leverage CDN infrastructure for fast content delivery. Technical risks are minimal, with no signs of outdated or vulnerable components. Opportunities exist to further document technical security measures and improve incident response readiness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 91/100Low16 findingsView report
  2. 91/100 +10Low17 findingsView report
  3. 81/100Low18 findingsView report
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