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Security report for pcloud.com

pCloud International AG · Technology · Switzerland

Medium risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

pCloud International AG operates a secure cloud storage platform primarily targeting European consumers and businesses. The company emphasizes privacy and security, leveraging Swiss data protection laws and offering client-side encryption as an optional feature. Their market position is strong with over 20 million users and a clear focus on GDPR compliance and European data residency. The website is professionally designed, mobile-optimized, and provides comprehensive information about their services including lifetime storage plans and business solutions. Technically, the website uses modern web technologies including React, jQuery, and integrates payment processing via Stripe and Gate2Shop. Security measures include HTTPS, TLS/SSL encryption, and Google reCAPTCHA to protect forms. However, explicit security headers and vulnerability disclosure policies are not evident, representing areas for improvement. The security posture is solid with encrypted data storage and client-side encryption options, but transparency could be enhanced by publishing incident response contacts and security policies. The WHOIS data is not publicly available, which slightly reduces domain transparency but is not uncommon for privacy-conscious companies. Overall, the risk is low given the professional presentation and trust signals. Strategic recommendations include implementing security headers, publishing a vulnerability disclosure policy, and enhancing transparency around certifications and incident response to further strengthen trust and compliance.

Scanned

This is an earlier scan of pcloud.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching pcloud.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
45
Email security
80
DNS health
80
Network security
40
GDPR outside view
95
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

pCloud is positioned as a privacy-focused cloud storage provider leveraging Swiss data protection laws to appeal to European customers concerned about data privacy and GDPR compliance. Their business model includes subscription and lifetime payment plans with optional encryption add-ons, targeting individuals, families, and businesses. The company has a broad partnership ecosystem including payment processors and marketing platforms. Their competitive advantage lies in strong encryption, lifetime plans, and a user-friendly interface across multiple platforms. Growth indicators include a large user base and active marketing campaigns. The company maintains a consistent brand and offers extensive customer support and educational content.

Security posture

The security maturity level of pCloud is moderate to high. They employ strong encryption standards (256-bit AES), TLS/SSL for data in transit, and client-side encryption options for sensitive data. The use of Google reCAPTCHA protects against automated abuse. However, the absence of explicit security headers (e.g., CSP, HSTS) and a public vulnerability disclosure policy limits transparency and may expose minor risks. Incident response readiness is not publicly documented, and no dedicated security contact channels were found. Compliance with GDPR is evident, but additional certifications or audits are not prominently disclosed. Overall, the security culture appears proactive but could benefit from enhanced transparency and formal policies.

Recommendations

  1. Implement and publish HTTP security headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options to improve defense-in-depth.
  2. Develop and publish a formal vulnerability disclosure policy or security.txt file to encourage responsible reporting and improve transparency.
  3. Provide clear incident response contact information and establish dedicated security communication channels (e.g., security@pcloud.com).
  4. Enhance transparency by publishing third-party security certifications, audit reports, or compliance attestations.
  5. Regularly audit and update third-party libraries and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
pCloud International AG
Description
pCloud is a cloud storage service based in Switzerland offering secure encrypted cloud storage solutions for personal and business use, including file backup, sharing, and client-side encryption.
Key services
Cloud storage, Encrypted cloud storage, File sharing, Backup, Business collaboration, Password manager (pCloud Pass)
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, React (implied by data-react-root-id attributes), Stripe (payment processing), Google reCAPTCHA, Apple Sign-In JS API
Frameworks
React
Platforms
Web, Windows, Mac, Linux, iOS, Android
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • TLS/SSL encryption for data in transit
  • 256-bit AES encryption for stored files
  • Client-side encryption option
  • Google reCAPTCHA for forms

Analytics and tracking

Services
Custom analytics (pCloud proprietary), Google reCAPTCHA
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google reCAPTCHA
Marketing tools
Chatbase AI assistant
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong focus on European market and GDPR compliance
  3. Multiple trust signals including testimonials and Swiss data protection claims
  4. Modern and responsive design with good mobile optimization
  5. Use of client-side encryption and TLS/SSL for security
  6. No explicit security.txt or vulnerability disclosure policy found
  7. WHOIS data is missing or protected, limiting domain transparency
Technical notes

Notes

The website is built on a modern technology stack including React and jQuery, with integration of third-party services such as Stripe for payments and Google reCAPTCHA for bot protection. The site is well-optimized for performance and mobile devices, featuring responsive design and fast loading times. SEO best practices are followed with proper meta tags and structured content. However, no CMS was detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. The technical infrastructure supports multi-platform access including Windows, Mac, Linux, iOS, and Android clients. Opportunities exist to improve technical security configurations and formalize vulnerability management.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 60/100Medium30 findingsView report
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