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Security report for pcloud.com

pCloud International AG · Technology · Switzerland

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

pCloud International AG operates a secure cloud storage platform primarily targeting European users, emphasizing privacy and data protection under Swiss law. The company offers encrypted cloud storage solutions with flexible plans including lifetime storage options and client-side encryption for enhanced security. Their market position is strong, with over 22 million users and a clear focus on GDPR compliance and European data sovereignty. The website is professionally designed, mobile-optimized, and provides comprehensive information about their services and security features. Technically, the site uses modern JavaScript frameworks, integrates payment gateways securely, and employs TLS/SSL encryption with additional client-side encryption options. Security posture is robust with HTTPS enforcement and use of reCAPTCHA, though explicit security policies and vulnerability disclosure mechanisms are absent. WHOIS data is unavailable, which is unusual but does not detract significantly from the company's legitimacy given the strong online presence and trust signals. Overall, pCloud presents as a credible, secure, and privacy-conscious cloud storage provider with a mature digital infrastructure.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Facebook, Twitter, YouTube, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching pcloud.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
45
Email security
80
DNS health
80
Network security
40
GDPR outside view
35
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

pCloud's business model revolves around subscription and lifetime cloud storage plans with optional encryption add-ons, targeting both individual consumers and business teams. Their competitive advantage lies in Swiss data protection compliance, client-side encryption, and lifetime payment options. Revenue streams include monthly/annual subscriptions, lifetime plans, and additional services like extended file history and traffic add-ons. The company maintains a strong partnership ecosystem with payment processors and integrates social media and affiliate marketing effectively. Growth indicators include a large user base and positive testimonials. Strategic observations highlight a focus on European data privacy and a diversified product offering catering to various user needs.

Security posture

The security maturity level of pCloud is high, with enforced HTTPS, TLS/SSL encryption, and client-side encryption options for sensitive data. The site uses Google reCAPTCHA to mitigate automated abuse and integrates secure payment gateways. However, the absence of a dedicated security policy, incident response page, and vulnerability disclosure program indicates room for improvement in transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Compliance with GDPR is evident through privacy policies and data region options. Incident response contact channels are not explicitly provided, which could be enhanced to improve security culture and trust.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and readiness.
  2. Implement and document security headers such as X-Frame-Options and X-Content-Type-Options explicitly.
  3. Establish a vulnerability disclosure program and provide a security.txt file to encourage responsible reporting.
  4. Enhance visibility of data protection officer contact information to strengthen GDPR compliance.
  5. Regularly audit and update third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
pCloud International AG
Description
pCloud is Europe's most secure encrypted cloud storage, offering personal file storage, PC backup, and business document sharing with teams.
Key services
Encrypted cloud storage, File backup, File sharing, Client-side encryption (pCloud Encryption), Lifetime storage plans
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, React (implied by data-react-root-id attributes), Stripe payment integration, TLS/SSL encryption, Google Fonts, Google reCAPTCHA, Apple Sign-In JS API
Frameworks
React
Platforms
Web, Windows, Mac, Linux, Android, iOS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • TLS/SSL encryption for data in transit
  • Client-side encryption option
  • Use of Google reCAPTCHA
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (implied), Custom analytics via pCloud scripts
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google reCAPTCHA, Chatbase
Marketing tools
Google Fonts, Chatbase
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong focus on European market and GDPR compliance
  3. Multiple social media and trust signals present
  4. Use of modern web technologies and responsive design
  5. No direct phone numbers or physical addresses found in the HTML content
  6. Contact primarily via email and contact forms
  7. No explicit security.txt or vulnerability disclosure found
  8. WHOIS data unavailable, which is uncommon but not necessarily suspicious
Technical notes

Notes

The website is built on a modern technology stack including React and jQuery, with integration of Stripe for payments and Google services for fonts and reCAPTCHA. The infrastructure supports multiple platforms including Windows, Mac, Linux, Android, and iOS, indicating a mature and versatile technical environment. Performance is optimized with lazy loading of images and responsive design for mobile devices. SEO and accessibility considerations are evident through meta tags and structured content. Hosting details are not explicitly identified but the use of pcdn-www.pcloud.com CDN suggests a proprietary or dedicated hosting solution. Technical risks are minimal, though continuous monitoring of third-party scripts is recommended to maintain security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium27 findingsView report
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