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Security report for natwest.com

Low risk. No critical or high findings.

Security score

91/100

Risk levelLow

0–100, higher is better. How it is calculated

Scanned

This is an earlier scan of natwest.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

No critical or high findings. These medium findings are worth fixing next.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Medium

      Privacy policy may not be GDPR compliant

      Privacy policy lacks explicit GDPR compliance elements

      What to do: Update privacy policy to explicitly address GDPR requirements and user rights

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Medium

      No MTA-STS Policy

      MTA-STS enforces TLS for email delivery

      What to do: Implement MTA-STS to prevent downgrade attacks

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

  4. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • Medium

      DNSSEC Not Enabled

      DNSSEC is not configured for this domain

      What to do: Enable DNSSEC to prevent DNS spoofing attacks

      • CAPEC-142
      • RFC 4033
      • RFC 4035

Keep watching natwest.com

This scan found 9 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
90
Security headers
95
Email security
85
DNS health
90
Network security
100
GDPR outside view
88
Average
91

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention natwest.com, from OffSeq Breach.

Total records
18,036
Employees
3
Customers
17,534
Third parties
499
Weak passwords
21%

Latest record dated 2025-11-13 · 121 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for natwest.com.

Select it in the checkout above.

Masked preview

  • –myrewards.natwest.com2025-11-13
  • –myrewards.natwest.com2025-04-15
  • –membershipbenefits.natwest.com2025-04-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

NatWest operates as a key player in the UK banking and finance sector, targeting personal banking customers with a broad portfolio of financial products. Its business model focuses on retail banking services, supported by digital platforms and partnerships. The website demonstrates strong branding consistency and trust signals such as FSCS protection and regulatory compliance. The presence of multiple related domains and services indicates a well-integrated ecosystem. Growth indicators include digital transformation initiatives and customer engagement through personalized content and tools. Strategic partnerships and community involvement enhance its competitive advantage.

Security posture

The website exhibits a high level of security maturity with enforced HTTPS, comprehensive cookie consent mechanisms, and use of reputable third-party security and analytics tools. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The integration of Adobe Target with pre-hiding techniques and LivePerson chat with session tracking reflects adherence to security best practices. However, the absence of explicit incident response and vulnerability disclosure information represents a compliance gap. The site demonstrates readiness for GDPR compliance but could benefit from enhanced transparency on data retention and incident handling.

Recommendations

  1. Publish a dedicated incident response and vulnerability disclosure policy to enhance transparency and trust.
  2. Implement a security.txt file to facilitate responsible vulnerability reporting.
  3. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
  4. Enhance user awareness of data retention policies and privacy practices.
  5. Develop a long-term security strategy focusing on continuous monitoring and compliance with emerging regulations.

Contact details published on the site

Addresses
Legal name
National Westminster Bank plc
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
National Westminster Bank plc
Description
Welcome to NatWest. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
Key services
Bank accounts, Mortgages, Loans, Savings, Credit cards, Investments, Insurance
Content quality
excellent
Branding
consistent

Technology

Stack
Adobe Experience Manager (AEM), Adobe Target, jQuery, OneTrust Cookie Consent, LivePerson Chat, Adobe Launch (DTM), Web Vitals, TTI Polyfill
Frameworks
Adobe Experience Platform, Adobe Target
Platforms
Web
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • Use of Adobe Target with pre-hiding to prevent flicker
  • Live chat with session tracking
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Adobe Analytics, Adobe Target, OneTrust
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Adobe Target, OneTrust, LivePerson
Marketing tools
Adobe Experience Platform, Adobe Launch, OneTrust Cookie Consent, LivePerson Chat
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a comprehensive online presence for NatWest personal banking.
  2. Strong use of Adobe Experience Manager and Adobe marketing technologies.
  3. Robust cookie consent mechanism with OneTrust.
  4. Multiple product offerings clearly presented with good navigation.
  5. Live chat integration via LivePerson.
  6. No signs of WAF or content blocking.
  7. No explicit security.txt or vulnerability disclosure found.
  8. No direct contact emails or phone numbers found in the HTML; contact via support pages.
  9. Social media links to official NatWest Facebook, Twitter, and LinkedIn accounts.
  10. Use of modern web performance and accessibility best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 87/100Low21 findingsView report
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