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Security report for kapa.ai

Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Kapa.ai is a technology-focused company offering an AI-powered assistant that integrates with knowledge bases to provide instant answers to technical questions. The platform targets startups and enterprises, boasting trust from over 100 clients including notable tech companies such as OpenAI and Docker. The website is built using modern technologies including Framer CMS and integrates analytics tools like Google Analytics and Posthog for user behavior tracking. While the site is accessible and professionally designed, it lacks visible privacy, cookie, and terms of service policies, which are critical for compliance and user trust. The absence of WHOIS data due to privacy protection or query failure reduces transparency about domain ownership. Security posture is generally good with HTTPS enabled, but could be improved by adding security headers and incident response information. Overall, the site presents a moderate risk profile with room for improvement in privacy compliance and transparency.

Scanned

This is an earlier scan of kapa.ai. View the latest report

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching kapa.ai

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
40
Email security
85
DNS health
85
Network security
100
GDPR outside view
53
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Kapa.ai operates in the AI SaaS sector, focusing on delivering large language model-powered technical support solutions. Its business model revolves around providing AI assistants that enhance knowledge base usability for technical teams. The company positions itself as a trusted partner for startups and enterprises, leveraging client endorsements to build credibility. The use of modern web technologies and analytics indicates a digitally mature operation. However, the lack of explicit business contact details and compliance documentation suggests potential gaps in customer engagement and regulatory adherence. The company appears to be small-sized with a technology sector focus, aiming to grow through enterprise adoption and integration partnerships.

Security posture

The website demonstrates a baseline security posture with HTTPS enforced and no visible exposure of sensitive data. However, it lacks important security headers such as Content Security Policy and HSTS, which are recommended to mitigate common web vulnerabilities. There is no evidence of a published security policy, incident response plan, or vulnerability disclosure program, which are important for managing security incidents and building trust. The use of third-party analytics and tracking scripts introduces potential privacy risks, especially without clear cookie consent mechanisms or privacy policies. Overall, the security maturity is moderate but could benefit from enhanced transparency, policy publication, and technical hardening.

Recommendations

  1. Publish comprehensive privacy and cookie policies with GDPR compliance details.
  2. Implement and enforce security headers like CSP, HSTS, and X-Frame-Options.
  3. Provide clear contact information including security incident response channels.
  4. Establish a vulnerability disclosure program and publish a security.txt file.
  5. Regularly audit third-party scripts and improve accessibility and SEO features.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Description
Kapa.ai turns your knowledge base into a reliable and production-ready LLM-powered AI assistant that answers technical questions instantly. Trusted by 100+ startups and enterprises incl. OpenAI, Docker, Mapbox, Mixpanel and NextJS.
Key services
LLM-powered AI assistant, Instant answers to technical questions, Knowledge base integration
Content quality
good
Branding
consistent

Technology

Stack
posthog analytics, Google Analytics, Framer CMS
Frameworks
Framer
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data found

Analytics and tracking

Services
Google Analytics, Posthog, LinkedIn Insight
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
posthog, LinkedIn Insight
Marketing tools
Posthog, LinkedIn Insight
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. WHOIS data unavailable due to malformed request or privacy protection
  2. Website uses modern analytics and tracking tools
  3. No visible privacy, cookie, or terms of service pages found
  4. No contact emails or phone numbers explicitly found
  5. Website content is focused on AI-powered technical Q&A assistant
  6. No security.txt or vulnerability disclosure found
  7. No security incident response or DPO contact information found
  8. Website is accessible without WAF or blocking mechanisms
Technical notes

Notes

The website is built on the Framer platform, utilizing modern web fonts and JavaScript analytics libraries such as Posthog and Google Analytics. Hosting assets on Amazon S3 indicates scalable infrastructure. The site is mobile-optimized with good SEO meta tags and Open Graph data for social sharing. Performance is moderate, with asynchronous loading of scripts to improve speed. However, the absence of explicit accessibility features and security headers suggests technical debt in security and compliance areas. There is an opportunity to enhance technical robustness by integrating security best practices and improving privacy compliance mechanisms.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium28 findingsView report
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