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Security report for kapa.ai

kapa.ai · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

kapa.ai is a technology company specializing in AI-powered assistants that transform technical documentation and knowledge bases into reliable, context-aware AI helpers. Their platform leverages retrieval-augmented generation to provide precise answers to complex technical questions, targeting companies with technical products such as developer tools and SaaS platforms. The company is trusted by notable clients including OpenAI, Docker, and Logitech, and emphasizes enterprise-grade security with SOC 2 Type II certification. Technically, the website is built using modern web technologies including JavaScript frameworks, Framer CMS, and integrates analytics tools like Google Analytics and PostHog. Cookie consent is managed via Cookiebot, indicating attention to privacy compliance. The site is well-structured with JSON-LD structured data enhancing SEO and providing rich metadata about the organization, software application, and FAQs. From a security perspective, kapa.ai demonstrates strong practices such as HTTPS enforcement, role-based access control, and PII anonymization. However, explicit security headers and detailed security policies or incident response information are not publicly visible. WHOIS data is privacy-protected, which is common for SaaS companies, and does not raise immediate concerns given the professional web presence and trust indicators. Overall, kapa.ai presents a professional, secure, and business-focused digital presence with a strong market position in AI-driven technical documentation assistance. Strategic improvements could include publishing comprehensive privacy and terms of service pages, enhancing security headers, and providing clearer incident response contacts to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching kapa.ai

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
40
Email security
85
DNS health
80
Network security
100
GDPR outside view
68
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

kapa.ai operates in the AI and technology sector, focusing on delivering specialized AI assistants for technical documentation. Their business model is SaaS-based, offering integrations with popular knowledge management tools and communication platforms. The company targets technical teams in developer tools, SaaS, and electronics sectors, positioning itself as a niche provider with high accuracy and enterprise security. Their client base includes high-profile tech companies, indicating strong market acceptance. The platform's ability to ingest multiple content sources and deploy across various channels supports scalability and customer retention. The lack of public financial or founding data limits deeper business intelligence, but the presence of SOC 2 Type II certification and trusted clients suggests maturity and reliability.

Security posture

kapa.ai exhibits a mature security posture with HTTPS enforced and SOC 2 Type II certification prominently mentioned, indicating adherence to rigorous security standards. The platform incorporates granular role-based access control and automatic PII anonymization, which are strong data protection measures. However, the absence of visible security headers such as Content Security Policy or HSTS in the provided data suggests room for improvement. No public vulnerability disclosure or incident response information was found, which could be enhanced to improve transparency and readiness. The use of privacy-protected WHOIS data is appropriate for the business type. Overall, the security posture is strong but could benefit from more visible security documentation and technical controls.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service pages accessible from the website footer.
  2. Implement and verify HTTP security headers including Content Security Policy, HSTS, and X-Frame-Options.
  3. Establish and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Provide clear incident response contact information to improve trust and readiness.
  5. Enhance accessibility features to meet higher standards and improve user experience for all users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
kapa.ai
Description
kapa.ai transforms technical documentation and knowledge bases into AI assistants that answer complex technical questions using retrieval-augmented generation. It targets companies with technical products and offers integrations with Slack, Discord, Zendesk, and more.
Key services
AI Docs Assistant, Retrieval-augmented generation (RAG) for technical questions, Integrations with Markdown, Confluence, GitHub, Discourse, Deployment across website widgets, Slack, Discord, API, Enterprise-grade security including SOC 2 Type II
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, PostHog analytics, Google Analytics, Cookiebot, Framer (CMS/website builder)
Frameworks
Framer
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • SOC 2 Type II compliance claimed
  • Granular role-based access control mentioned
  • Automatic PII anonymization during ingestion

Analytics and tracking

Services
Google Analytics, PostHog, LinkedIn Insight
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
LinkedIn Insight, PostHog
Marketing tools
PostHog, Cookiebot
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is highly relevant and focused on AI-powered technical documentation assistants.
  3. Strong emphasis on security and compliance with SOC 2 Type II certification.
  4. Multiple integrations and technical connectors are highlighted.
  5. No contact phone numbers or physical addresses found; only email contact via support@kapa.ai.
  6. No explicit privacy policy or terms of service pages detected in the provided content.
  7. Cookie consent mechanism is implemented via Cookiebot.
  8. Use of modern analytics and tracking tools including PostHog and LinkedIn Insight.
  9. WHOIS data is not publicly available, indicating privacy protection.
Technical notes

Notes

The website is built using Framer CMS with JavaScript-based technologies and integrates third-party services such as PostHog for analytics, Cookiebot for cookie consent, and LinkedIn Insight for marketing. Hosting appears to leverage Amazon S3 for static assets. The site is mobile-optimized with good SEO practices including structured data and meta tags. Performance is moderate, with asynchronous loading of scripts to improve speed. However, the absence of detected security headers and limited accessibility features indicate areas for technical enhancement. The technical stack is modern and appropriate for a SaaS platform, supporting scalability and integration capabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 68/100Medium29 findingsView report
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