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Security report for join.chat

Slurp & Cream SL · Technology · Spain

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Joinchat is a technology company specializing in providing a SaaS plugin solution that integrates popular messaging platforms such as WhatsApp, Telegram, Messenger, and WeChat into websites to convert conversations into sales leads and clients. The company targets consumer brands across various sectors including hospitality, professional services, and education, emphasizing ease of use with no coding required. With a significant user base of over 800,000 websites worldwide, Joinchat positions itself as a conversion rate optimization tool rather than a simple chat plugin, offering features like chat funnels, omnichannel support, and personalized call-to-action messaging. Technically, Joinchat operates on a WordPress CMS platform enhanced by Elementor and JetEngine frameworks, hosted on DigitalOcean. The website employs modern JavaScript libraries, Lottie animations, and integrates marketing automation tools such as Connectif alongside Google Analytics for user behavior tracking. The site demonstrates good mobile optimization, accessibility, and SEO practices, contributing to a positive user experience. From a security perspective, the website enforces HTTPS with strong SSL configuration and implements several security headers. There is no evidence of exposed sensitive data or vulnerable libraries. However, the absence of a visible cookie consent banner and a published security policy or incident response contact are areas for improvement. No WAF or blocking mechanisms were detected, allowing full content accessibility. Overall, Joinchat presents a professional and trustworthy online presence with strong business credibility and technical maturity. Strategic recommendations include enhancing privacy compliance with explicit cookie consent, publishing security and incident response policies, and maintaining vigilance on third-party script security to sustain trust and compliance.

Scanned

This is an earlier scan of join.chat. View the latest report

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching join.chat

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
85
Email security
98
DNS health
80
Network security
100
GDPR outside view
58
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention join.chat, from OffSeq Breach.

Total records
164
Employees
0
Customers
164
Third parties
0
Weak passwords
13%

5 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for join.chat.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Joinchat operates in the competitive market of website messaging and conversion optimization tools, leveraging popular messaging apps to increase lead capture and customer engagement. Its business model is subscription-based with free and premium tiers, targeting small to medium-sized businesses and consumer brands. The company benefits from a strong community presence, active user testimonials, and partnerships with hosting and marketing automation providers. Growth indicators include a large and growing user base and continuous feature expansion such as AI integration and omnichannel support. The company maintains a consistent brand identity and leverages social media channels for marketing and support. Strategic observations suggest focusing on compliance and security transparency to enhance market trust and regulatory adherence.

Security posture

Joinchat demonstrates a mature security posture with enforced HTTPS, modern security headers, and secure handling of user inputs and scripts. The absence of exposed credentials or vulnerable libraries indicates good development practices. However, the lack of a published security policy and incident response contact limits transparency and may hinder rapid response to security incidents. GDPR compliance is indicated by the privacy policy but could be strengthened with explicit cookie consent mechanisms. The company should consider implementing a vulnerability disclosure program and security.txt file to foster responsible vulnerability reporting. Overall, the security culture appears positive but can benefit from enhanced communication and formalized policies.

Recommendations

  1. Implement a visible cookie consent banner to ensure compliance with EU cookie laws and improve user transparency.
  2. Publish a comprehensive security policy and incident response contact information to enhance trust and preparedness.
  3. Establish a vulnerability disclosure program and publish a security.txt file to encourage responsible reporting.
  4. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  5. Enhance privacy compliance by detailing data retention policies and user data handling practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Slurp & Cream SL
Description
Joinchat helps capture leads on websites via messaging platforms such as WhatsApp, Telegram, Messenger, and others, turning conversations into clients without the need for code.
Key services
Messaging app integration (WhatsApp, Telegram, Messenger, WeChat, Phone Call), Chat funnels, Support agents, Omnichannel communication, Personalized call-to-action messages, Premium plans with additional features
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Elementor, PHP, JavaScript, jQuery, Lottie animations, Slick carousel, Google Analytics, Connectif (marketing automation)
Frameworks
Elementor, JetEngine
Platforms
WordPress
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced with anonymize IP in Google Analytics
  • No exposed sensitive data in HTML
  • Use of nonce and deferred script loading
  • Secure cookie with SameSite=Lax
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics, Connectif
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Connectif
Marketing tools
Connectif marketing automation
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong presence of user testimonials with 5-star ratings.
  3. Use of modern web technologies and CMS (WordPress + Elementor).
  4. Good SEO and accessibility practices observed.
  5. No explicit cookie consent banner found, which may affect compliance.
  6. No explicit security policy or incident response contact published.
  7. Multiple messaging channels supported including WhatsApp, Telegram, WeChat, and Phone Call.
  8. Chat funnel and omnichannel features implemented with custom scripts.
  9. Company branding consistent and professional throughout the site.
Technical notes

Notes

The website is built on WordPress CMS using Elementor and JetEngine frameworks, hosted on DigitalOcean, indicating a modern and scalable infrastructure. The tech stack includes JavaScript libraries such as jQuery, Lottie for animations, and Slick carousel for UI components. Marketing automation is integrated via Connectif, and analytics are handled through Google Analytics with anonymized IP tracking. Performance is moderate with deferred script loading and lazy loading of images. Mobile optimization and accessibility are well addressed. Technical risks are minimal but include the need for continuous monitoring of third-party scripts and optimization of cookie consent mechanisms to meet evolving privacy regulations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 82/100Low23 findingsView report
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