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Security report for getresponse.com

GetResponse S.A · Technology · Poland

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

GetResponse S.A is a well-established SaaS company founded in 1998, specializing in email marketing, marketing automation, landing pages, and content monetization solutions. Positioned as an industry leader with over 350,000 customers worldwide, it offers a comprehensive platform integrating AI-powered tools to help businesses grow their audience, automate marketing workflows, and monetize content effectively. The company targets businesses and marketers globally, providing scalable and affordable subscription plans. Technically, the website leverages modern web technologies including React and Next.js frameworks, enhanced with analytics and optimization tools such as Google Tag Manager and Visual Website Optimizer. The platform is mobile-optimized, fast-loading, and SEO-friendly, reflecting a mature digital infrastructure. The presence of AI features and integrations with payment processors like Stripe and PayPal further demonstrate technical sophistication. From a security perspective, the site enforces HTTPS with strong SSL configurations and implements key security headers, indicating a robust security posture. No exposed sensitive data or vulnerable libraries were detected. Privacy and cookie policies are comprehensive and GDPR compliant, with consent mechanisms in place. However, explicit security policy and incident response information are not publicly available, suggesting areas for improvement. Overall, GetResponse presents a low-risk profile with strong business credibility, technical maturity, and security hygiene. The absence of WHOIS data is likely due to privacy protection, common for commercial entities. Strategic recommendations include publishing detailed security policies, establishing a vulnerability disclosure program, and enhancing incident response transparency to further strengthen trust and compliance.

Scanned

This is an earlier scan of getresponse.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching getresponse.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
60
Email security
97
DNS health
90
Network security
100
GDPR outside view
68
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

GetResponse operates in the competitive email marketing and marketing automation sector, leveraging a SaaS subscription model. Its competitive advantages include a long market presence since 1998, a broad feature set including AI-powered tools, and a large global customer base. Revenue streams derive from tiered subscription plans targeting small to enterprise customers. The company maintains a strong partnership ecosystem with payment processors and integrates with over 100 third-party tools. Growth indicators include consistent list growth statistics and positive customer testimonials. The company emphasizes content monetization and ecommerce marketing, expanding its market reach. Strategic observations highlight a focus on innovation, customer support excellence, and internationalization.

Security posture

The security maturity level of GetResponse's website is high, with HTTPS enforced and a comprehensive set of security headers implemented. The site avoids exposing sensitive information in its HTML and uses secure forms for data collection. Privacy policies and cookie consent mechanisms align with GDPR requirements, reflecting compliance awareness. However, the absence of a publicly accessible security policy or incident response contact limits transparency. No vulnerabilities or outdated libraries were detected in the analyzed content. The security culture appears proactive but could benefit from formalizing vulnerability disclosure and incident response processes. Overall, the security posture supports business continuity and customer trust effectively.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and compliance.
  2. Establish and publicize a vulnerability disclosure program to encourage responsible reporting.
  3. Provide clear incident response contact information for security issues.
  4. Enhance accessibility features to improve inclusivity and compliance.
  5. Regularly audit third-party scripts and dependencies to mitigate supply chain risks.

Contact details published on the site

Addresses
Legal name
GetResponse S.A
VAT number
EU 9581468984
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
GetResponse S.A
Description
Unlock your revenue potential with GetResponse's marketing software. Automate sales, track revenue, and convert leads into loyal customers with ease.
Key services
Email marketing, Marketing automation, Landing pages, Website builder, Conversion funnels, Content monetization, Webinars, SMS marketing
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Visual Website Optimizer (VWO), LiveChat, Web push notifications, AI-powered features
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with proper input fields

Analytics and tracking

Services
Google Tag Manager, Visual Website Optimizer
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Visual Website Optimizer
Marketing tools
AI campaign generator, Marketing automation, Email delivery scheduling
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong focus on email marketing and automation with AI features
  3. Multiple language support and international targeting
  4. Comprehensive product and resource offerings
  5. Use of modern web technologies and analytics
  6. Good privacy and cookie policy presence with consent mechanisms
  7. No exposed sensitive data or obvious security issues
  8. WHOIS data unavailable, likely due to privacy protection
Technical notes

Notes

The website is built on a modern React and Next.js stack, ensuring server-side rendering and optimized performance. It uses Google Tag Manager and Visual Website Optimizer for analytics and A/B testing, indicating a data-driven approach to UX improvements. The site is mobile-optimized with responsive design and preloads critical fonts and images for fast rendering. No CMS was explicitly detected, suggesting a custom or headless architecture. Hosting details are not explicit but likely use a CDN given the multiple gr-cdn.com domains. The technical implementation is robust with good SEO and accessibility practices, though continuous monitoring of third-party scripts is advised to avoid vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100Low25 findingsView report
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