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Security report for engati.com

Engati Technologies Inc. · Technology · India

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Engati Technologies Inc. operates a sophisticated AI-native customer experience platform designed to drive revenue growth through conversational AI solutions. Their platform supports multi-channel engagement including WhatsApp, voice calls, websites, and social media, leveraging proprietary AI frameworks and large language models to deliver personalized and scalable customer interactions. Positioned as an enterprise-grade SaaS provider, Engati serves diverse industries such as e-commerce, healthcare, education, finance, government, and real estate, with a global client base and recognized industry awards. Technically, the website is built on modern web technologies including Webflow CMS, Google Analytics, Mixpanel, and Google Tag Manager, with embedded video content from Vimeo and YouTube. The platform emphasizes no-code/low-code bot building and integration capabilities, reflecting a mature digital infrastructure with fast performance and excellent mobile optimization. From a security perspective, the site enforces HTTPS and employs secure form validation, though explicit security headers and policies are not fully documented. No vulnerabilities or exposed sensitive data were detected. Privacy compliance is strong with clear privacy and cookie policies aligned with GDPR requirements. However, the absence of WHOIS registration data introduces some uncertainty about domain ownership transparency. Overall, Engati presents a professional, trustworthy, and technically sound digital presence with strong business credibility. Strategic recommendations include enhancing security header implementation, publishing a formal security policy and incident response contacts, and adding a vulnerability disclosure program to further strengthen trust and compliance.

Scanned

This is an earlier scan of engati.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching engati.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
85
DNS health
90
Network security
100
GDPR outside view
65
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Engati holds a competitive position in the conversational AI market by offering a comprehensive platform that integrates AI agents, marketing automation, and customer data analytics. Their business model focuses on SaaS subscriptions with free trials and demos to attract enterprise and mid-market customers. The company targets sectors with high customer engagement needs, including retail, finance, healthcare, and government. Their partnership ecosystem includes recognized platforms like Facebook and Shopify, enhancing market reach. Growth indicators include industry awards, extensive customer testimonials, and a broad global footprint. The platform's multilingual and omnichannel capabilities provide a competitive advantage in diverse markets.

Security posture

The website demonstrates a good security posture with enforced HTTPS, secure form handling, and use of reputable analytics and tag management tools. However, the lack of explicit security headers such as X-Frame-Options and X-Content-Type-Options, absence of a published security policy, and no visible incident response or vulnerability disclosure information represent gaps. There is no evidence of exposed sensitive data or vulnerable libraries. Privacy policies are comprehensive and GDPR compliant, indicating a mature approach to data protection. Overall, the security maturity is solid but could be improved by formalizing security governance and transparency.

Recommendations

  1. Implement and document comprehensive security headers including X-Frame-Options and X-Content-Type-Options.
  2. Publish a dedicated security policy page outlining security practices and incident response procedures.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Enhance transparency by providing contact channels for security incidents and data protection officer information.
  5. Regularly audit third-party scripts and dependencies to ensure no vulnerable libraries are included.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Engati Technologies Inc.
Description
Engati enables transformative Customer eXperiences for businesses to connect & engage with customers across multiple channels using AI-powered chatbots, live chat, marketing automation, and analytics.
Key services
AI Agents, GenAI Assistants, Flow-based Assistants, Live Chat, Marketing Automation, Customer Data Platform (Engati Pulse), Integrations with CRMs and third-party tools
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Analytics, Mixpanel, Google Tag Manager, Jetboost, Vimeo and YouTube embedded videos, Google Fonts, JavaScript, HTML5, CSS3
Frameworks
No-code/low-code bot builder, LLM assisted AI (eSenseGPT)
Platforms
Web, WhatsApp, Instagram, Shopify
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure forms with validation
  • No exposed sensitive data in HTML
  • Use of reputable third-party analytics and tag managers

Analytics and tracking

Services
Google Analytics, Mixpanel
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Mixpanel
Marketing tools
Mixpanel, Jetboost
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Multiple forms for demo requests and contact with validation and tracking.
  3. Strong presence of social media and partner badges.
  4. Use of modern web technologies and analytics tools.
  5. No explicit security policy or incident response info found.
  6. WHOIS data unavailable, which reduces transparency but does not negate legitimacy.
  7. Cookie and privacy policies are present and GDPR compliant.
  8. No adult or questionable content detected.
Technical notes

Notes

The website leverages a modern technology stack centered on Webflow CMS, supported by Google Analytics, Mixpanel, and Google Tag Manager for analytics and marketing automation. Embedded multimedia content is served via Vimeo and YouTube, enhancing user engagement. The platform supports no-code bot building and integrates with multiple channels including WhatsApp and Shopify, reflecting a flexible and scalable architecture. Performance is optimized with fast loading times and excellent mobile responsiveness. Accessibility features are present but could be further enhanced. The technical infrastructure supports a robust user experience with opportunities for further modernization in security and backend transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium30 findingsView report
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