Security report for connectwise.com

ConnectWise, LLC · Technology · United States

High risk. 17 critical or high findings in Network security, Security headers and 1 other check.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

ConnectWise, LLC operates a comprehensive IT management software platform focused on MSPs and IT departments, offering solutions such as PSA, RMM, cybersecurity, and data protection. The company holds a strong market position with a large user base and a broad partner ecosystem. Their website demonstrates a mature digital presence with extensive content, multimedia, and community engagement. Technically, the site employs modern analytics, marketing, and user engagement technologies, with good mobile optimization and accessibility. Security posture is strong with HTTPS, cookie consent, and no visible vulnerabilities, though explicit security headers could be confirmed. Overall, ConnectWise presents a professional, trustworthy, and well-structured online presence aligned with its enterprise business model.

Scanned

This is an earlier scan of connectwise.com. View the latest report

NIS2 and GDPR posture

GDPR outside view: 100/ 100 · Low
Checks completed: 7of 7

NIS2 Art. 21(2)

(a) Risk analysis and security policies: Not visible from outside
(b) Incident handling: One indicator
(c) Business continuity, backups and crisis management: Not visible from outside
(d) Supply chain security: Not visible from outside
(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
(f) Assessing the effectiveness of security measures: Not visible from outside
(g) Cyber hygiene and security training: Not visible from outside
(h) Cryptography and encryption: Partly checked
(i) HR security, access control and asset management: One indicator
(j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

17 findings rated critical or high. Fix these first.

Network security
Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.
- Critical
  Critical Service Exposed: Telnet
  Port 23 (Telnet) is publicly accessible - Telnet - Unencrypted remote access
  What to do: Immediately restrict access to Telnet using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: SMB
  Port 445 (SMB) is publicly accessible - SMB - Windows file sharing, high risk
  What to do: Immediately restrict access to SMB using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: MSSQL
  Port 1433 (MSSQL) is publicly accessible - MSSQL - Database server
  What to do: Immediately restrict access to MSSQL using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: Oracle
  Port 1521 (Oracle) is publicly accessible - Oracle - Database server
  What to do: Immediately restrict access to Oracle using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: MySQL
  Port 3306 (MySQL) is publicly accessible - MySQL - Database server
  What to do: Immediately restrict access to MySQL using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: RDP
  Port 3389 (RDP) is publicly accessible - RDP - Remote Desktop, prime ransomware target
  What to do: Immediately restrict access to RDP using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: PostgreSQL
  Port 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server
  What to do: Immediately restrict access to PostgreSQL using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: Redis
  Port 6379 (Redis) is publicly accessible - Redis - In-memory database
  What to do: Immediately restrict access to Redis using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- Critical
  Critical Service Exposed: MongoDB
  Port 27017 (MongoDB) is publicly accessible - MongoDB - NoSQL database
  What to do: Immediately restrict access to MongoDB using firewall or VPN
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- High
  High-Risk Service Exposed: FTP
  Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
  What to do: Consider restricting access to FTP or implementing strong authentication
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- High
  High-Risk Service Exposed: RPC
  Port 135 (RPC) is publicly accessible - RPC - Windows RPC endpoint
  What to do: Consider restricting access to RPC or implementing strong authentication
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- High
  High-Risk Service Exposed: NetBIOS
  Port 139 (NetBIOS) is publicly accessible - NetBIOS - Windows file sharing
  What to do: Consider restricting access to NetBIOS or implementing strong authentication
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
- High
  High-Risk Service Exposed: Elasticsearch
  Port 9200 (Elasticsearch) is publicly accessible - Elasticsearch - Search engine
  What to do: Consider restricting access to Elasticsearch or implementing strong authentication
  References
  - NIS2 21(2)(e)
  - IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
  - NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
  - NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
Security headers
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
- High
  Missing Strict-Transport-Security header
  Forces HTTPS connections
  What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"
  References
  - CWE-319
  - OWASP A04:2025
  - ASVS V3.4.1
  - RFC 6797 §6.1.1
  - Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: hsts_min_age 63072000
  - NIS2 21(2)(h)
  - IR 2024/2690 9.2(a): Implementing Regulation (EU) 2024/2690, Annex point 9.2(a): Cryptography
  - NIST SC-8: NIST SP 800-53 Rev. 5 SC-8: Transmission Confidentiality and Integrity
- High
  Missing Content-Security-Policy header
  Controls resources the browser is allowed to load
  What to do: Implement a Content-Security-Policy appropriate for your application
  References
  - ASVS V3.4.3
  - OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
SSL/TLS
TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.
- High
  Weak Protocols Supported
  Server supports weak protocols: TLSv1.1
  What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions
  References
  - CWE-327
  - OWASP A04:2025
  - ASVS V12.1.1
  - RFC 8996
  - RFC 7568
  - Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: tls_versions TLSv1.2, TLSv1.3
  - NIS2 21(2)(h)
  - IR 2024/2690 9.2(b): Implementing Regulation (EU) 2024/2690, Annex point 9.2(b): Cryptography
  - NIST SC-8(1): NIST SP 800-53 Rev. 5 SC-8(1): Cryptographic Protection
- High
  Weak SSL Key Length
  SSL certificate uses 256-bit key, which is considered weak
  What to do: Use at least 2048-bit RSA or 256-bit ECC key
  References
  - CWE-326
  - OWASP A04:2025
  - Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048
  - NIS2 21(2)(h)
  - IR 2024/2690 9.2(b): Implementing Regulation (EU) 2024/2690, Annex point 9.2(b): Cryptography
  - NIST SC-13: NIST SP 800-53 Rev. 5 SC-13: Cryptographic Protection

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TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS: 42
Security headers: 50
Email security: 87
DNS health: 85
Network security: 0
GDPR outside view: 100
Average: 61
After the cap: 49

Not counted

NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

Critical0–25
High26–49
Medium50–75
Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention connectwise.com, from OffSeq Breach.

Total records: 7,069
Employees: 138
Customers: 6,446
Third parties: 485
Weak passwords: 19%

Latest record dated 2026-06-15 · 54 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for connectwise.com.

Select it in the checkout above.

Masked preview

–sts.connectwise.com2026-06-15
–sts.connectwise.com2026-06-14
–auth.connectwise.com2026-06-13
–auth.connectwise.com2026-06-13
–university.connectwise.com2026-06-10

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach Monitor on Breach

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ConnectWise targets managed service providers and IT departments with a SaaS platform that integrates multiple IT management tools into a unified experience. Their business model leverages software subscriptions, partner programs, and community events to drive growth. The company emphasizes automation, cybersecurity, and data protection as key differentiators. Their ecosystem includes marketplaces and training platforms, supporting customer success and retention. The website content and structure reflect a strategic focus on thought leadership, customer testimonials, and industry events, reinforcing their market leadership and credibility.

Security posture

The website enforces HTTPS and uses a cookie consent mechanism compliant with GDPR, indicating a strong privacy and security awareness. Multiple third-party analytics and marketing scripts are loaded asynchronously, minimizing performance impact. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, explicit security headers like Content-Security-Policy and X-Frame-Options were not visible in the provided data and should be verified. Incident response and vulnerability disclosure information are not publicly evident, suggesting areas for improvement in transparency and readiness.

Recommendations

Publish and prominently link an incident response policy or contact channel for security issues.
Implement and verify explicit security headers such as CSP, X-Frame-Options, and X-Content-Type-Options.
Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
Maintain and update privacy and cookie policies to reflect evolving regulations and best practices.
Enhance transparency around data retention policies and user data handling.

Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company: ConnectWise, LLC
Description: Empower your MSP with all-in-one tools: RMM, UMM, SOC, NOC, and Cybersecurity. Join a thriving community to grow and manage your business seamlessly.
Key services: PSA, RMM, Cybersecurity, Data Protection, Automation, Marketplace
Content quality: excellent
Branding: consistent

Technology

Stack: JavaScript, Google Tag Manager, Microsoft Application Insights, Marketo, Drift Chat, OneTrust Cookie Consent, Parmonic Video Player, Demandbase, Clarity (Microsoft), Google Ads, DoubleClick, Trustpilot Widget
Platforms: Web
Performance: moderate
Mobile: excellent
Accessibility: good
SEO: good

Security

Observed score

85/100

Good practices seen

HTTPS enforced
Cookie consent mechanism
No exposed sensitive data in HTML
Use of security and analytics scripts with async loading

Analytics and tracking

Services: Google Analytics, Microsoft Clarity, Marketo, Bing UET
Tracking level: extensive
Privacy practices: good

Advertising

Ad networks: Google Ads, Bing Ads, DoubleClick
Tracking pixels: Bing UET, Microsoft Clarity, Drift, Marketo, Demandbase, Metadata.io, Basis.net
Marketing tools: Marketo, Drift, Demandbase, Metadata.io
Transparency: good

Site quality

Design: excellent
User experience: excellent
Content relevance: excellent
Navigation: excellent
Professionalism: excellent
Trustworthiness: high

Key observations

Website is fully accessible with rich content and multimedia
Strong focus on MSP and IT management software solutions
Comprehensive navigation with detailed product and community sections
Robust privacy and cookie consent mechanisms implemented
Use of multiple marketing and analytics technologies
No visible security or content blocking issues
Clear contact and support information provided
Strong branding and consistent design throughout

Technical notes

Notes

The website uses a modern technology stack including JavaScript frameworks, Microsoft Application Insights, Marketo for marketing automation, Drift for chat support, and OneTrust for cookie consent management. The CMS appears to be Episerver, supporting a structured and scalable content architecture. Performance is moderate with asynchronous loading of scripts and responsive design for mobile devices. The site includes multimedia content with a custom video player and integrates multiple external services for analytics and marketing. Technical risks are minimal, but ongoing monitoring of third-party scripts and dependencies is recommended to mitigate supply chain risks.

Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

OWASP Top 10:2025 (opens in a new tab)2025 (membership per CWE 4.20) · CC BY-SA 4.0
OWASP ASVS (opens in a new tab)5.0.0 · CC BY-SA 4.0
OWASP Web Security Testing Guide (opens in a new tab)latest (checklist.json, master) · CC BY-SA 4.0
OWASP Secure Headers Project (opens in a new tab)2026-10-18 · Apache-2.0
Mozilla Server Side TLS (intermediate) (opens in a new tab)6.0 · MPL-2.0
NIST SP 800-53 Rev. 5 (OSCAL catalog) (opens in a new tab)5.2.0 · Public domain (US Government work)
Directive (EU) 2022/2555 (NIS2) (opens in a new tab)OJ L 333, 27.12.2022 · EUR-Lex reuse under Commission Decision 2011/833/EU (© European Union)
Commission Implementing Regulation (EU) 2024/2690 (opens in a new tab)OJ L, 18.10.2024 · EUR-Lex reuse under Commission Decision 2011/833/EU (© European Union)
Regulation (EU) 2016/679 (GDPR) (opens in a new tab)OJ L 119, 4.5.2016 · EUR-Lex reuse under Commission Decision 2011/833/EU (© European Union)
Directive 2002/58/EC (ePrivacy), consolidated (opens in a new tab)19.12.2009 · EUR-Lex reuse under Commission Decision 2011/833/EU (© European Union)
RFC Editor metadata (opens in a new tab)per-RFC (obsolete RFCs rejected) · IETF Trust Legal Provisions (metadata only)
NIST CSRC, W3C TR, IETF Datatracker, EDPB, EUR-Lex CELLAR and gesetze-bayern.de (opens in a new tab)per document · Titles and links only
W3C WCAG 2.2 (opens in a new tab)W3C Recommendation (wcag.json) · W3C Software and Document License
Directive (EU) 2019/882 (European Accessibility Act) (opens in a new tab)OJ L 151, 7.6.2019 · EUR-Lex reuse under Commission Decision 2011/833/EU (© European Union)
Directive (EU) 2016/2102 (Web Accessibility Directive) (opens in a new tab)OJ L 327, 2.12.2016 · EUR-Lex reuse under Commission Decision 2011/833/EU (© European Union)

Retrieved 2026-10-25

Earlier scans of this domain

29 Jul 202581/100Low20 findingsView report

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Priority findings

Network security

Critical Service Exposed: Telnet

Critical Service Exposed: SMB

Critical Service Exposed: MSSQL

Critical Service Exposed: Oracle

Critical Service Exposed: MySQL

Critical Service Exposed: RDP

Critical Service Exposed: PostgreSQL

Critical Service Exposed: Redis

Critical Service Exposed: MongoDB

High-Risk Service Exposed: FTP

High-Risk Service Exposed: RPC

High-Risk Service Exposed: NetBIOS

High-Risk Service Exposed: Elasticsearch

Security headers

Missing Strict-Transport-Security header

Missing Content-Security-Policy header

SSL/TLS

Weak Protocols Supported

Weak SSL Key Length

Keep watching connectwise.com

Daily monitoring

Full report

Results by check

Security headers, 5 findings, score 50/100

SSL/TLS, 5 findings, score 42/100

Email security, 2 findings, score 87/100

DNS health, 2 findings, score 85/100

Network security, 14 findings, score 0/100

GDPR outside view, No findings, score 100/100

NIS2 outside view, Earlier method, rescan for details · not counted in the security score–