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Security report for connectwise.com

ConnectWise, LLC · Technology · United States

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

ConnectWise, LLC is a leading enterprise technology company specializing in IT management software and solutions tailored for Managed Service Providers (MSPs) and IT professionals. Their platform offers comprehensive tools including Remote Monitoring and Management (RMM), Unified Management and Monitoring (UMM), Security Operations Center (SOC), Network Operations Center (NOC), and cybersecurity services. Positioned as a market leader, ConnectWise supports a thriving community and ecosystem to help MSPs grow and manage their businesses effectively. The website demonstrates a mature technical infrastructure leveraging modern technologies such as Episerver CMS, AWS Cloudfront CDN, and advanced analytics and marketing tools including Google Tag Manager, Microsoft Application Insights, and OneTrust for consent management. The site is well-optimized for performance, mobile responsiveness, and accessibility, reflecting a high level of digital maturity. From a security perspective, ConnectWise employs strong HTTPS encryption, comprehensive security headers, and cookie consent mechanisms, indicating a robust security posture. However, the absence of a publicly available security policy, incident response information, and vulnerability disclosure program suggests areas for improvement in transparency and security communication. Overall, ConnectWise presents a professional, trustworthy, and secure online presence consistent with an established enterprise technology provider. The lack of WHOIS data is noted but does not detract significantly from the legitimacy given the company's market presence and website quality. Strategic recommendations include enhancing security transparency and providing explicit incident response contacts to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching connectwise.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
65
Email security
87
DNS health
70
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention connectwise.com, from OffSeq Breach.

Total records
7,069
Employees
138
Customers
6,446
Third parties
485
Weak passwords
19%

Latest record dated 2026-06-15 · 54 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for connectwise.com.

Select it in the checkout above.

Masked preview

  • –sts.connectwise.com2026-06-15
  • –sts.connectwise.com2026-06-14
  • –auth.connectwise.com2026-06-13
  • –auth.connectwise.com2026-06-13
  • –university.connectwise.com2026-06-10

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ConnectWise operates in the technology sector with a focus on IT management software for MSPs. Their business model is B2B SaaS, offering integrated solutions that streamline IT service delivery and cybersecurity. The company benefits from a strong market position supported by a broad product suite and a community-driven approach. Revenue streams likely include software subscriptions, professional services, and marketplace transactions. The target customers are MSPs and IT professionals seeking comprehensive management and security tools. Partnerships and subdomains indicate a well-developed ecosystem. Growth indicators include active marketing, analytics usage, and continuous website updates. The company maintains consistent branding and professional content, reinforcing its enterprise stature.

Security posture

ConnectWise exhibits a mature security posture with enforced HTTPS, use of security headers, and cookie consent compliance. The website does not expose sensitive data or vulnerable libraries visibly. However, the absence of a dedicated security policy page, incident response contacts, and vulnerability disclosure mechanisms represents a compliance gap. GDPR compliance is indicated through privacy and cookie policies. The security culture appears strong but could benefit from enhanced transparency and direct communication channels for security incidents. No critical vulnerabilities or malware indicators were detected in the website content or scripts.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide explicit security contact emails such as security@connectwise.com or abuse@connectwise.com.
  4. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
  5. Enhance user trust by showcasing certifications and compliance badges prominently.

Contact details published on the site

Addresses
Legal name
ConnectWise, LLC
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ConnectWise, LLC
Description
Empower your MSP with all-in-one tools: RMM, UMM, SOC, NOC, and Cybersecurity. Join a thriving community to grow and manage your business seamlessly.
Key services
Remote Monitoring and Management (RMM), Unified Management and Monitoring (UMM), Security Operations Center (SOC), Network Operations Center (NOC), Cybersecurity solutions
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Cloudfront CDN, Google Tag Manager, Microsoft Application Insights, OneTrust Consent Management, Marketo Forms, Trustpilot Widget, Episerver (Optimizely) CMS
Frameworks
React (likely, based on modern JS usage), Optimizely (A/B testing and personalization)
Platforms
AWS Cloudfront CDN
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Cookie consent management
  • No exposed sensitive data detected

Analytics and tracking

Services
Google Tag Manager, Siteimprove Analytics, Microsoft Application Insights
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Siteimprove Analytics, Trustpilot Widget, Microsoft Application Insights
Marketing tools
Marketo, OneTrust Consent Management, Optimizely
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No WAF or blocking mechanisms detected.
  3. WHOIS data is unavailable, possibly due to privacy or registry issues.
  4. Strong privacy and cookie policies with consent mechanisms implemented.
  5. Multiple third-party marketing and analytics tools are used responsibly.
  6. No security or vulnerability disclosures found; opportunity for improvement.
  7. No suspicious or malicious domains linked.
  8. Content is business-focused and safe for general audiences.
Technical notes

Notes

The website is built on a modern technology stack including Episerver CMS, AWS Cloudfront CDN, and integrates multiple marketing and analytics tools such as Google Tag Manager, Microsoft Application Insights, and OneTrust for GDPR compliance. The site is optimized for fast loading, mobile responsiveness, and accessibility. The use of advanced JavaScript frameworks and A/B testing tools like Optimizely indicates a focus on user experience and conversion optimization. Technical risks are minimal with no visible outdated or vulnerable libraries. Opportunities exist to improve security transparency and incident response readiness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 49/100High32 findingsView report
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