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Security report for civicuk.com

CIVIC · Technology · United Kingdom

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

CIVIC is a UK-based digital agency specializing in digital innovation, UX design, web development, and hosting services primarily targeting government and public sector clients. The company emphasizes collaborative problem-solving to improve everyday digital interactions and offers a range of services from strategy and design to development and support. Their market position is that of an established, reputable agency with a strong focus on compliance and accessibility. Technically, the website is built on Drupal 10, integrates Matomo analytics for privacy-conscious tracking, and employs a GDPR-compliant cookie control solution. The site is well-optimized for mobile and accessibility, reflecting a mature digital infrastructure. Security-wise, the site enforces HTTPS and provides explicit cookie consent mechanisms but lacks visible security headers and published security policies, indicating room for improvement. The WHOIS data is unavailable, which raises some concerns about domain registration transparency, but the professional website and business presence mitigate immediate trust issues. Overall, the site scores well on content quality, technical implementation, and privacy compliance, with recommendations to enhance security posture and domain registration transparency.

Scanned

This is an earlier scan of civicuk.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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Keep watching civicuk.com

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Email security
75
DNS health
80
Network security
100
GDPR outside view
80
Average
84
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CIVIC operates in the technology sector with a strong emphasis on government and public sector clients, providing digital services including UX research, design, accessibility testing, web development, and hosting. Their business model is service-oriented, focusing on delivering tailored digital solutions that comply with regulatory standards such as GDPR. The company showcases a robust partnership ecosystem with reputable clients and maintains active social media channels for engagement. Growth indicators include a comprehensive portfolio of projects and a focus on compliance tools like their Cookie Control product. The absence of detailed financial or founding data limits deeper revenue or growth analysis, but the company's market positioning and client base suggest a stable medium-sized enterprise.

Security posture

The website demonstrates a moderate to strong security posture with mandatory HTTPS and a sophisticated cookie consent mechanism that respects user privacy and complies with GDPR, LGPD, and CCPA. However, the absence of security headers such as Content-Security-Policy and X-Frame-Options reduces defense-in-depth. No public security policy or incident response information is available, which could hinder transparency and trust in case of security incidents. The use of Matomo analytics indicates a preference for privacy-respecting tools. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the security maturity is good but could be enhanced by publishing security policies, implementing security headers, and providing a vulnerability disclosure channel.

Recommendations

  1. Implement and publish comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Create and publicly share a security policy and incident response plan to improve transparency and user trust.
  3. Add a vulnerability disclosure program or security.txt file to facilitate responsible reporting of security issues.
  4. Verify and update WHOIS domain registration information to ensure transparency and domain legitimacy.
  5. Continue maintaining GDPR compliance and enhance user privacy controls with clear documentation and easy access.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CIVIC
Description
CIVIC uses digital innovation and collaborative problem-solving to improve everyday interactions, offering services from strategy and design to development and support.
Key services
Discovery and UX, Design and creative, Accessibility evaluations and testing, Web design and development, Hosting and support
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 10, Matomo Analytics, Civic Cookie Control
Frameworks
Drupal
Performance
moderate
Mobile
excellent
Accessibility
excellent
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with explicit user control
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Matomo Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No WAF or blocking mechanisms detected.
  3. WHOIS data unavailable, limiting domain trust verification.
  4. Strong GDPR and cookie compliance with user consent mechanisms.
  5. Clear contact information and social media presence.
  6. No visible security headers detected; opportunity for improvement.
  7. No terms of service page found.
  8. No explicit security or incident response policies published.
Technical notes

Notes

The website is built on Drupal 10, a modern and secure CMS platform, indicating a commitment to up-to-date technology. It integrates Matomo analytics, a privacy-focused analytics tool, and uses Civic Cookie Control for GDPR-compliant cookie management. The site is mobile-optimized and accessible, with good SEO practices evident from meta tags and structured navigation. Performance is moderate, with asynchronous loading of analytics scripts. No major technical debt or deprecated technologies were detected. Hosting provider details are not explicit, but the presence of a custom domain for analytics suggests a controlled hosting environment. Opportunities exist to improve security headers and publish more technical documentation related to security and compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium22 findings · partial scanView report
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