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Security report for civicuk.com

CIVIC · Technology · United Kingdom

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

CIVIC is a UK-based digital innovation company specializing in improving everyday interactions through strategy, design, development, and support services. Their market position is strong within government, education, and non-profit sectors, offering key services such as UX design, accessibility evaluations, web development, and GDPR-compliant cookie control solutions. The website reflects a mature, professional business with consistent branding and a clear focus on compliance and user experience. Technically, the site is built on Drupal 10, uses Matomo for analytics, and implements a robust cookie consent mechanism, indicating a high level of digital maturity. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though formal security policies and incident response contacts are absent. Overall, the site is trustworthy, well-designed, and compliant with privacy regulations, supporting a high AI score and low risk profile.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Email security
75
DNS health
80
Network security
100
GDPR outside view
80
Average
84
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CIVIC operates as a service provider in the technology sector, targeting government, education, and non-profit organizations. Their competitive advantage lies in their comprehensive digital services combined with strong compliance tools like Cookie Control. The business model focuses on delivering end-to-end digital solutions, including hosting and support, which likely generates recurring revenue streams. The presence of reputable clients and partners enhances their market credibility. The company maintains active social media channels and a professional web presence, indicating ongoing engagement and growth potential. No parent or subsidiary companies were identified, suggesting an independent operation.

Security posture

The website demonstrates a good security maturity level with HTTPS enabled and a cookie consent mechanism that respects GDPR, LGPD, and CCPA regulations. No security headers were detected in the HTML content, and no incident response or security policy pages were found, indicating areas for improvement. The use of Matomo analytics suggests a privacy-conscious approach to data collection. No vulnerabilities or exposed sensitive data were identified. The absence of a vulnerability disclosure policy or security.txt file reduces transparency in security practices. Overall, the security posture is good but could be enhanced by publishing formal policies and implementing additional security headers.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Provide clear incident response contact information such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure or security.txt file to encourage responsible reporting.
  4. Add security headers like Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to enhance protection.
  5. Regularly review and audit third-party scripts and libraries to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
CIVIC
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CIVIC
Description
CIVIC uses digital innovation and collaborative problem-solving to improve everyday interactions, offering services from strategy and design to development and support.
Key services
Discovery and UX, Design and creative, Accessibility evaluations and testing, Web design and development, Hosting and support, Cookie Control - GDPR compliance, User-generated content engine, Workflow and case management, Learning management systems
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 10, Matomo Analytics, Civic Cookie Control
Frameworks
Drupal
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with explicit user control
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Matomo Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses modern CMS Drupal 10 with professional design.
  2. Strong GDPR and cookie compliance with explicit consent mechanism.
  3. Clear contact information with physical address, phone, and email.
  4. No visible security policy or incident response information.
  5. No terms of service page found.
  6. Active social media presence on LinkedIn, Twitter, and Facebook.
  7. Use of Matomo analytics for privacy-respecting tracking.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on Drupal 10, a modern and widely supported CMS, indicating a solid technical foundation. The use of Matomo analytics reflects a commitment to privacy-friendly data collection. The site is mobile-optimized with responsive design and accessibility features, contributing to a positive user experience. Performance is moderate, with no significant issues detected in the HTML content. The cookie consent tool is integrated effectively, supporting GDPR and other privacy regulations. Opportunities exist to improve technical security by adding missing security headers and formalizing security documentation. Overall, the technical infrastructure supports the business goals well with room for incremental improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium22 findings · partial scanView report
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