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Security report for callrail.com

CallRail · Technology · United States

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

CallRail is an enterprise-level technology company specializing in call tracking and lead conversion software designed to optimize marketing campaigns and increase ROI for businesses using PPC, SEO, and offline advertising. The company offers comprehensive tracking and analytics services for phone calls and web forms, targeting businesses seeking to improve marketing effectiveness. The website demonstrates a mature digital infrastructure with modern technologies such as Google Analytics, Microsoft Clarity, Marketo, and Facebook Pixel integrated for extensive user tracking and marketing optimization. Hosting is provided via Netlify, and the site uses Builder.io CMS with Angular web components, ensuring a responsive and performant user experience. Security posture is strong with HTTPS enforced and cookie consent mechanisms in place, although explicit security policies and incident response contacts are not publicly disclosed. The absence of WHOIS data is a notable gap, reducing domain trust slightly, but the overall professional presentation, consistent branding, and presence of trust signals such as toll-free contact numbers and social media profiles support the legitimacy of the business. Strategic recommendations include enhancing security transparency by publishing security policies and vulnerability disclosure information, and improving WHOIS transparency if possible.

Scanned

This is an earlier scan of callrail.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching callrail.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
30
Email security
95
DNS health
85
Network security
100
GDPR outside view
83
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention callrail.com, from OffSeq Breach.

Total records
11,516
Employees
1
Customers
11,457
Third parties
58
Weak passwords
11%

Latest record dated 2025-11-14 · 10 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for callrail.com.

Select it in the checkout above.

Masked preview

  • –app.callrail.com2025-11-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CallRail occupies a strong position in the marketing technology sector, offering SaaS solutions focused on call tracking and lead conversion analytics. Its business model centers on subscription-based software services targeting marketing teams and agencies. The company leverages a broad ecosystem of marketing and analytics tools to provide value-added insights to clients. The presence of multiple toll-free contact numbers and active social media channels indicates a well-established customer support and sales infrastructure. While the domain registration details are not publicly available, the company's digital footprint and content quality suggest a mature enterprise with significant market presence. No subsidiaries or parent company information was found, indicating CallRail operates as an independent entity. The company targets businesses across the US, UK, Canada, and Australia, as indicated by contact point area served data.

Security posture

The website employs HTTPS with strong SSL configuration and integrates multiple reputable analytics and marketing scripts, which are industry standard. Cookie consent and privacy policies demonstrate compliance with GDPR and other privacy regulations. However, the lack of explicit security policies, incident response contacts, and vulnerability disclosure mechanisms represents a compliance gap and potential risk in transparency. No security headers were explicitly detected in the HTML content, suggesting room for improvement in HTTP header security hardening. No vulnerabilities or exposed sensitive data were found in the content. Overall, the security posture is good but could be enhanced by publishing formal security documentation and improving header configurations.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and compliance frameworks.
  2. Add an incident response contact email (e.g., security@ or abuse@) to improve transparency and trust.
  3. Implement and verify HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  4. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  5. Review WHOIS registration details and consider reducing privacy protection to improve domain trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CallRail
Description
Tracking and analytics for phone calls and web forms. Optimize your marketing and increase ROI on your PPC, SEO, and offline ad campaigns.
Key services
Call tracking, Lead conversion software, Marketing analytics, Web form tracking
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Microsoft Clarity, Marketo, Facebook Pixel, LinkedIn Insight Tag, VWO (Visual Website Optimizer), ClickCease, GSAP, DotLottie Player
Frameworks
Angular (webcomponents angular), Bootstrap (CSS variables suggest Bootstrap usage)
Platforms
Netlify (hosting inferred from base href and URLs)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML
  • Use of reputable analytics and marketing tools

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, VWO, Marketo, LinkedIn Insight Tag, Facebook Pixel
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Microsoft Clarity, VWO
Marketing tools
Marketo, Bizible
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong use of marketing and analytics technologies.
  3. Comprehensive privacy and cookie policies with consent mechanisms.
  4. No explicit security policy or incident response information found.
  5. WHOIS data unavailable, which is unusual for an enterprise domain.
  6. No suspicious or malicious content detected.
  7. Social media presence is consistent and professional.
Technical notes

Notes

The website is built using modern web technologies including Angular web components and Builder.io CMS, hosted on Netlify for performance and scalability. It integrates a comprehensive set of marketing and analytics tools such as Google Analytics, Microsoft Clarity, Marketo, Facebook Pixel, LinkedIn Insight Tag, and VWO for optimization and user behavior analysis. The site is mobile-optimized with responsive design and good accessibility features. Performance is fast with asynchronous loading of scripts and optimized CSS. The technical stack reflects a mature digital marketing platform with strong emphasis on data-driven insights. Opportunities exist to improve security header implementation and formalize security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100 −2Medium28 findingsView report
  2. 74/100Medium27 findingsView report
  3. 74/100Medium26 findingsView report
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