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Security report for callrail.com

CallRail · Technology · United States

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

CallRail is a well-established SaaS company specializing in call tracking and marketing analytics solutions designed to help businesses optimize their marketing efforts and customer interactions. The company targets businesses and marketing professionals seeking detailed insights into call attribution and lead generation effectiveness. The website reflects a mature digital presence with a professional design, clear navigation, and comprehensive content about their services. The technical infrastructure leverages modern web technologies including Angular, Google Analytics, Microsoft Clarity, and OneTrust for cookie consent, hosted on Netlify for performance and reliability. Security posture is strong with HTTPS enforcement, security headers, and no visible vulnerabilities, although explicit security policies and incident response information are not publicly disclosed. Privacy compliance is well addressed with clear privacy and cookie policies and GDPR adherence. Overall, CallRail presents a trustworthy and professional online presence suitable for its business audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching callrail.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
30
Email security
80
DNS health
85
Network security
100
GDPR outside view
83
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention callrail.com, from OffSeq Breach.

Total records
11,516
Employees
1
Customers
11,457
Third parties
58
Weak passwords
11%

Latest record dated 2025-11-14 · 10 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for callrail.com.

Select it in the checkout above.

Masked preview

  • –app.callrail.com2025-11-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CallRail operates in the technology sector, focusing on marketing analytics and call tracking services. Its business model is B2B SaaS, serving medium to large enterprises. The company benefits from strategic partnerships with marketing and analytics platforms such as Growsumo, Bizible, and Visual Website Optimizer, enhancing its service offerings. The website content and structure indicate a strong market position with consistent branding and trust signals like SSL and privacy compliance. The company is backed by New Mountain Capital, indicating financial stability and growth potential. The target customers are marketers and businesses seeking to improve marketing ROI through call tracking and analytics. The presence of multiple tracking and marketing tools suggests a data-driven approach to customer engagement and conversion optimization.

Security posture

The website demonstrates a solid security posture with HTTPS enabled and multiple security headers implemented, including Strict-Transport-Security, Content-Security-Policy, and X-Frame-Options. The use of reputable third-party analytics and marketing scripts is balanced with cookie consent mechanisms to comply with privacy regulations. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a publicly available security policy, incident response plan, or vulnerability disclosure program represents an area for improvement. The site would benefit from publishing explicit security documentation and providing dedicated security contact channels to enhance transparency and trust. Overall, the security maturity is good but could be elevated with additional policy disclosures and proactive vulnerability management.

Recommendations

  1. Publish a dedicated security policy and incident response information on the website.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Enhance website accessibility to meet higher standards for all users.
  4. Provide explicit security contact information such as security@ or abuse@ email addresses.
  5. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
CallRail, LLC
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CallRail
Description
CallRail provides call tracking and analytics solutions to help businesses measure marketing effectiveness and optimize customer interactions.
Key services
Call tracking, Marketing analytics, Lead attribution, Conversation intelligence
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Microsoft Clarity, OneTrust Cookie Consent, Visual Website Optimizer (VWO), Angular (web components), Netlify hosting
Frameworks
Angular
Platforms
Web
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, VWO
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Microsoft Clarity, VWO
Marketing tools
OneTrust Cookie Consent, Bizible
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. WHOIS data is unavailable or privacy protected, limiting domain registration insights.
  3. Site uses multiple reputable analytics and marketing tools.
  4. Privacy and cookie policies are present and comprehensive.
  5. No explicit security policy or incident response info found.
  6. No vulnerability disclosure or security.txt detected.
  7. Contact information is available but no dedicated security contacts.
  8. Website content is professional and business oriented.
  9. No adult or questionable content detected.
  10. Good security posture with HTTPS and security headers.
Technical notes

Notes

The website is built using modern web technologies including Angular web components, integrated with multiple analytics and marketing tools such as Google Analytics, Microsoft Clarity, and Visual Website Optimizer. Hosting on Netlify ensures fast content delivery and scalability. The site is mobile optimized with responsive design and good SEO practices including canonical links and meta tags. Accessibility is basic but functional. The extensive use of third-party scripts for marketing and tracking introduces some technical risk, which should be managed through regular audits. Performance is fast with asynchronous script loading and preconnect hints. Overall, the technical infrastructure is robust and supports the business goals effectively, though continuous monitoring and optimization are recommended to maintain performance and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium27 findingsView report
  2. 74/100Medium28 findingsView report
  3. 74/100Medium26 findingsView report
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