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Security report for callrail.com

CallRail · Technology · United States

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

CallRail is a well-established technology company specializing in call tracking and lead conversion software. Their platform integrates AI-powered conversation intelligence to help businesses optimize marketing campaigns and improve lead qualification. The company has a strong market presence with a large customer base including over 220,000 businesses and 7,000 marketing agencies. The website reflects a mature digital infrastructure with modern technologies such as Angular and Builder.io CMS, supported by extensive analytics and marketing integrations. Security practices are solid with HTTPS enforcement and cookie consent mechanisms, though there is room for improvement in public vulnerability disclosure and explicit security headers. Overall, CallRail demonstrates a high level of professionalism, trustworthiness, and compliance with privacy regulations.

Scanned

This is an earlier scan of callrail.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching callrail.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
49
Security headers
30
Email security
95
DNS health
85
Network security
100
GDPR outside view
83
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention callrail.com, from OffSeq Breach.

Total records
11,516
Employees
1
Customers
11,457
Third parties
58
Weak passwords
11%

Latest record dated 2025-11-14 · 10 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for callrail.com.

Select it in the checkout above.

Masked preview

  • –app.callrail.com2025-11-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CallRail operates a SaaS business model targeting businesses and marketing agencies seeking to enhance their marketing ROI through detailed call and lead tracking. Their competitive advantage lies in their AI-driven conversation intelligence and broad integration ecosystem with over 700 marketing tools. The company’s strategic focus on personalized lead routing and automated tagging positions them well in the marketing technology sector. Their large user base and positive customer testimonials indicate strong market acceptance and growth potential. Partnerships with major platforms like Google Ads, Salesforce, and HubSpot further enhance their ecosystem. The company maintains consistent branding and provides comprehensive support and resource materials, reinforcing their market credibility.

Security posture

The website employs HTTPS with an excellent SSL configuration, ensuring secure data transmission. It integrates a cookie consent mechanism via OneTrust, supporting GDPR compliance. Security policies and a Sysnet Verified certification are present, indicating attention to security standards. However, the absence of a public vulnerability disclosure or security.txt file and limited explicit security headers suggest areas for enhancement. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The security posture is strong but could benefit from more transparent incident response information and enhanced header configurations to further mitigate risks.

Recommendations

  1. Implement and publicly document a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  2. Enhance HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options for improved protection.
  3. Provide clear incident response contact channels on the security page to facilitate communication in case of security events.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced via dependencies.
  5. Maintain and update privacy and cookie policies to reflect evolving regulations and best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CallRail
Description
CallRail provides call tracking and lead conversion software that helps businesses optimize marketing campaigns by tracking calls, texts, forms, and chats. It offers AI-powered conversation intelligence to analyze calls and improve lead qualification.
Key services
Call tracking, Lead conversion, Conversation Intelligence, Marketing analytics, Integrations with 700+ marketing tools
Content quality
excellent
Branding
consistent

Technology

Stack
Angular (ng-version 17.1.0), Builder.io (content management), Google Analytics, Google Tag Manager, Microsoft Clarity, Facebook Pixel, Marketo Munchkin, VWO (Visual Website Optimizer), OneTrust (cookie consent), ClickCease, Qualified Messenger, Growsumo, LinkedIn Insight Tag
Frameworks
Angular
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with OneTrust
  • Use of security and privacy policies
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Marketo Munchkin, Bizible, VWO, Facebook Pixel, LinkedIn Insight Tag
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, Microsoft Clarity, Marketo Munchkin, LinkedIn Insight Tag, Bizible
Marketing tools
Marketo, Bizible, VWO
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses modern Angular framework and Builder.io CMS for content management.
  2. Comprehensive privacy and cookie policies with OneTrust consent mechanism implemented.
  3. Multiple analytics and marketing tools integrated for extensive user tracking and campaign optimization.
  4. Clear business and contact information with multiple phone numbers and social media presence.
  5. Security policies and certifications (Sysnet Verified) are displayed, but no public vulnerability disclosure found.
  6. No signs of WAF or content blocking; full content accessible.
  7. High-quality design and professional content with good mobile optimization.
Technical notes

Notes

The website is built using Angular 17.1.0 and utilizes Builder.io as its CMS, indicating a modern and scalable front-end architecture. It integrates multiple third-party analytics and marketing tools including Google Analytics, Microsoft Clarity, Marketo, Facebook Pixel, and VWO for optimization and tracking. Hosting appears to be via Netlify, supporting fast and reliable content delivery. The site is mobile-optimized with responsive design elements and good SEO practices including comprehensive meta tags and structured data. Performance is moderate, with opportunities to optimize loading times further. Accessibility features are basic but present, with room for improvement to meet higher standards. Overall, the technical implementation supports a robust and user-friendly experience aligned with business goals.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100 −2Medium28 findingsView report
  2. 74/100Medium27 findingsView report
  3. 74/100Medium28 findingsView report
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