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Security report for callrail.com

CallRail · Technology · United States

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

CallRail is a technology company specializing in call tracking and marketing analytics solutions designed to help businesses optimize their marketing efforts by tracking phone calls and form submissions. The company targets marketing professionals and businesses seeking detailed insights into their customer interactions. The website reflects a mature SaaS business model with a strong market position as a leading provider in its niche. Technically, the site employs modern frameworks such as Angular and integrates multiple analytics and marketing tools including Google Analytics, Microsoft Clarity, and Visual Website Optimizer, hosted on a performant platform likely Netlify. Security posture is strong with HTTPS enforced, security headers present, and cookie consent mechanisms implemented. However, the absence of a dedicated security policy, incident response contacts, and vulnerability disclosure program indicates room for improvement in transparency and security governance. Overall, the website is professional, trustworthy, and well-optimized, though the lack of WHOIS data slightly reduces domain trustworthiness. Strategic recommendations include publishing security and incident response policies, establishing a vulnerability disclosure program, and enhancing contact transparency to further strengthen trust and compliance.

Scanned

This is an earlier scan of callrail.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching callrail.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
30
Email security
95
DNS health
85
Network security
100
GDPR outside view
83
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention callrail.com, from OffSeq Breach.

Total records
11,516
Employees
1
Customers
11,457
Third parties
58
Weak passwords
11%

Latest record dated 2025-11-14 · 10 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for callrail.com.

Select it in the checkout above.

Masked preview

  • –app.callrail.com2025-11-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CallRail operates in the technology sector, providing essential marketing analytics services through call tracking and lead management. Its SaaS business model generates recurring revenue streams targeting medium to large enterprises and marketing agencies. The company leverages partnerships with major analytics and marketing platforms, enhancing its ecosystem and competitive advantage. The website content and branding are consistent and professional, supporting a high level of business credibility. While no parent or subsidiary companies were identified, CallRail maintains a strong digital presence with active social media channels. Growth indicators include comprehensive service offerings and integration with leading marketing tools, positioning CallRail well within the marketing technology landscape.

Security posture

The website demonstrates a solid security foundation with HTTPS enforced and multiple security headers implemented, reducing common web vulnerabilities. The presence of cookie consent and privacy policies indicates compliance with GDPR and related regulations. However, the lack of a publicly available security policy, incident response contact information, and vulnerability disclosure program suggests gaps in security transparency and incident readiness. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The use of reputable third-party analytics and marketing scripts is standard but requires ongoing monitoring to mitigate supply chain risks. Enhancing security governance documentation and providing clear incident response channels would improve the overall security posture and stakeholder confidence.

Recommendations

  1. Publish a comprehensive security policy page detailing security practices and commitments.
  2. Provide clear incident response contact information, including dedicated security or abuse email addresses.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Include data protection officer contact details if applicable to enhance GDPR compliance transparency.
  5. Regularly audit and update third-party scripts and integrations to minimize supply chain security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CallRail
Description
CallRail provides call tracking and analytics solutions to help businesses measure and optimize their marketing campaigns by tracking phone calls and form submissions.
Key services
Call tracking, Marketing analytics, Form tracking, Lead management
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Microsoft Clarity, Marketo, Facebook Pixel, LinkedIn Insight Tag, Visual Website Optimizer (VWO), OneTrust Cookie Consent
Frameworks
Angular (via builder-webcomponents), Bootstrap CSS variables
Platforms
Netlify (hosting inferred from base href), Cloud-based marketing and analytics platforms
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Cookie consent mechanism
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Visual Website Optimizer
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Marketo Munchkin, Microsoft Clarity, Visual Website Optimizer
Marketing tools
Marketo, Bizible, GrowSumo, Visual Website Optimizer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Comprehensive privacy and cookie policies with consent mechanisms are present.
  3. No WHOIS data available from raw output; domain registration details unknown.
  4. Use of multiple reputable analytics and marketing tools.
  5. No security policy or incident response information publicly available.
  6. No vulnerability disclosure or security.txt found.
  7. No explicit company contact emails or phone numbers found in HTML content provided.
  8. Strong technical implementation with modern frameworks and fast performance.
  9. No adult or questionable content detected; site is safe for general audiences.
Technical notes

Notes

The website is built using modern web technologies including Angular components and Bootstrap CSS variables, ensuring responsive and accessible design. Hosting appears to be on Netlify, contributing to fast load times and reliable uptime. Integration with multiple analytics and marketing platforms such as Google Analytics, Microsoft Clarity, Marketo, and Visual Website Optimizer indicates a mature digital marketing infrastructure. The site employs advanced cookie consent management via OneTrust, supporting regulatory compliance. Performance is optimized with asynchronous script loading and preconnect hints. No CMS was explicitly detected, suggesting a custom or static site generation approach. Overall, the technical implementation supports a high-quality user experience with good SEO and accessibility practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100 −2Medium28 findingsView report
  2. 74/100Medium28 findingsView report
  3. 74/100Medium26 findingsView report
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