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Security report for bugfender.com

Beenario GmbH · Technology · N/a

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Bugfender is a mature SaaS company founded in 2014, providing app logging and error monitoring services targeted at application developers. The platform is trusted by over 30,000 apps including major brands, positioning it as a reputable player in the developer tools market. The website is professionally designed, mobile-optimized, and uses a modern technology stack centered on WordPress with integrations such as Intercom and Plausible Analytics. Security posture is good with HTTPS enforced and domain registration managed by Cloudflare, though DNSSEC is not enabled and some security headers are missing. Privacy compliance is limited due to the absence of explicit privacy and cookie policies, and no visible contact information is found in the HTML content. Overall, the site demonstrates high professionalism and trustworthiness but could improve transparency and compliance documentation.

Scanned

This is an earlier scan of bugfender.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching bugfender.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
80
Email security
98
DNS health
85
Network security
100
GDPR outside view
65
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bugfender operates in the technology sector, offering logging and crash reporting tools as a SaaS business model. Its customer base includes large enterprises and developers, indicating a B2B focus. The company leverages integrations and multi-platform SDKs to broaden market reach. The presence of testimonials and customer logos enhances credibility. The business appears stable with a consistent domain registration history and no suspicious patterns. However, the lack of visible direct contact details and formal privacy documentation may impact user trust and regulatory compliance.

Security posture

The website enforces HTTPS and uses Cloudflare as registrar and DNS provider, which adds resilience. The domain status clientTransferProhibited prevents unauthorized transfers. However, DNSSEC is not enabled, which is a recommended security enhancement. No explicit security headers were detected in the provided data, and there is no published incident response or vulnerability disclosure policy. The use of third-party services like Intercom and Plausible Analytics introduces moderate tracking but no obvious vulnerabilities. Overall, the security posture is good but could be strengthened by adding DNSSEC, security headers, and formal incident response documentation.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security.
  2. Publish comprehensive privacy and cookie policies including consent mechanisms to enhance GDPR compliance.
  3. Add visible and verified contact information such as support emails and phone numbers on the website.
  4. Implement and publish an incident response and vulnerability disclosure policy to improve security transparency.
  5. Add security headers like Content-Security-Policy and X-Content-Type-Options to harden the website.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Beenario GmbH
Description
Bugfender is a log storage service for application developers. Resolve bugs more effectively and provide better customer support with full logs, not just crashes.
Key services
App Remote Logging, Error Monitoring & Crash Reporting, User Feedback, Mobile-First SDK, Integrations
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress 6.8.1, Accordion-js, Splide.js, Intercom, Plausible Analytics, Cloudflare DNS and Registrar
Frameworks
WordPress
Platforms
Android, iOS, JavaScript, React, Angular, Flutter
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • ClientTransferProhibited domain status
  • Use of Intercom with delayed loading
  • No DNSSEC enabled (potential improvement area)

Analytics and tracking

Services
Plausible Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Plausible Analytics, Intercom
Marketing tools
Intercom, Plausible Analytics
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Professional SaaS platform for app logging and error monitoring
  2. Strong branding and customer trust signals
  3. Modern technology stack with WordPress CMS
  4. Good mobile optimization and SEO practices
  5. Lacking explicit privacy, cookie, and terms of service pages
  6. No visible contact emails or phone numbers on homepage HTML
  7. Security policies page present but no incident response or vulnerability disclosure info found
  8. No DNSSEC enabled on domain
  9. Use of reputable third-party services like Intercom and Plausible Analytics
Technical notes

Notes

The website is built on WordPress 6.8.1 with modern JavaScript libraries such as Accordion-js and Splide.js for UI components. It uses Intercom for customer engagement and Plausible Analytics for privacy-focused analytics. Hosting and DNS are managed by Cloudflare, providing robust infrastructure. The site is well optimized for mobile devices and SEO, with proper meta tags and structured data. Performance is fast with preloading and async script loading. No major technical debt or outdated components were detected. Opportunities exist to improve security headers and DNSSEC configuration.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 84/100Low20 findingsView report
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