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Security report for bugfender.com

Beenario GmbH · Technology · N/a

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Bugfender is a technology company providing a SaaS platform focused on app logging, error monitoring, and bug tracking for application developers. Founded in 2014, it has established a strong market presence with over 34,000 apps trusting its services, including notable brands. The company offers key services such as remote logging, crash reporting, and user feedback collection, targeting software development teams seeking to improve app quality and customer support. Technically, the website is built on WordPress with modern JavaScript libraries and integrates analytics and customer engagement tools like Plausible Analytics and Intercom. The site is well-optimized for performance, mobile responsiveness, and SEO, reflecting a mature digital infrastructure. Security-wise, Bugfender enforces HTTPS, employs security headers, and maintains domain registration protections, though enabling DNSSEC and publishing a security.txt file would enhance its posture. Privacy compliance is strong with clear policies and consent mechanisms. Overall, Bugfender demonstrates a high level of professionalism, trustworthiness, and technical maturity, making it a reliable service provider in its niche.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching bugfender.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
80
Email security
98
DNS health
85
Network security
100
GDPR outside view
65
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bugfender operates in the technology sector as a SaaS provider specializing in developer tools for app monitoring and bug resolution. Its business model relies on subscription services with a focus on mobile-first SDKs and integrations across multiple platforms including Android, iOS, and web frameworks. The company leverages strategic partnerships and maintains a visible customer base with high-profile clients, enhancing its competitive advantage. Its digital presence is supported by a well-structured website with comprehensive resources, documentation, and customer testimonials, indicating a customer-centric approach. The absence of direct contact emails or phone numbers on the main site suggests a focus on digital engagement channels. Growth indicators include active content updates, resource publications, and integration with modern marketing and analytics tools. The company’s operations appear transparent and aligned with industry standards.

Security posture

Bugfender exhibits a solid security posture with mandatory HTTPS, multiple security headers, and domain transfer protections. The website does not expose sensitive data or use vulnerable libraries based on the analysis. However, the lack of DNSSEC and a published security.txt file indicates areas for improvement in domain and vulnerability management. Incident response contact information is not explicitly provided, which could hinder rapid communication in case of security events. Privacy policies and cookie consent mechanisms are present and GDPR compliant, reflecting good data protection practices. Overall, the security maturity is high but could benefit from enhanced transparency and additional domain security measures.

Recommendations

  1. Enable DNSSEC on the domain to protect against DNS spoofing and improve domain security.
  2. Publish a security.txt file to facilitate responsible vulnerability disclosure and improve incident response readiness.
  3. Provide explicit incident response contact channels such as security@ or abuse@ email addresses on the website.
  4. Consider obtaining and displaying relevant security certifications to enhance trust and compliance visibility.
  5. Maintain and regularly update privacy and cookie policies to stay aligned with evolving regulations and best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Beenario GmbH
Description
Bugfender is a log storage service for application developers that helps resolve bugs more effectively and provide better customer support with full logs, not just crashes.
Key services
App Remote Logging, Error Monitoring & Crash Reporting, In-App User Feedback
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, JavaScript, Accordion-js, Splide.js, Intercom, Plausible Analytics, Cloudflare DNS
Frameworks
WordPress
Platforms
Android, iOS, JavaScript, React, Angular, Flutter
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Use of security page
  • No DNSSEC enabled (recommend enabling)

Analytics and tracking

Services
Plausible Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Plausible Analytics, Intercom
Marketing tools
Intercom, Plausible Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Professional SaaS product targeting app developers
  3. Strong branding and customer trust signals
  4. Good technical implementation and modern tech stack
  5. Security posture is strong with room for minor improvements
  6. Privacy and cookie policies are present and compliant
  7. No exposed sensitive data or vulnerabilities detected
Technical notes

Notes

The website is built on WordPress CMS with modern JavaScript libraries such as accordion-js and splide.js for UI components. It uses Intercom for customer engagement and Plausible Analytics for privacy-focused traffic analysis. Hosting and DNS services are managed via Cloudflare, providing robust infrastructure and performance benefits. The site is optimized for mobile devices, accessibility, and SEO with proper meta tags and structured data (JSON-LD) describing the organization and navigation elements. Performance is fast with preloading and asynchronous script loading. No technical debt or deprecated technologies were detected, indicating a well-maintained platform. Opportunities exist to enhance domain security and incident response capabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 84/100Low20 findingsView report
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