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Security report for betteruptime.com

Better Stack, Inc. · Technology · United States

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Better Stack, Inc. is a technology company founded in 2013 that provides an AI-native platform for on-call and incident response, including uptime monitoring, incident management, status pages, tracing, infrastructure monitoring, and log management. Positioned as a competitive alternative to established players like PagerDuty and Pingdom, Better Stack targets engineering teams and SaaS companies with a SaaS subscription model offering both free and enterprise tiers. The website demonstrates a high level of professionalism, clear navigation, and strong branding consistency, supported by customer testimonials and reputable client logos. Technically, the website leverages modern frameworks such as Vue.js and Ruby on Rails, integrates multiple analytics and marketing tools, and uses Cloudflare for DNS and likely CDN services. Performance and mobile optimization are excellent, with good SEO and accessibility practices. Security is robust with HTTPS enforcement, CSRF protection, and use of Sentry for error monitoring, although DNSSEC is not enabled and explicit cookie consent is missing. The security posture is strong with no visible vulnerabilities or exposed sensitive data, but the absence of a published vulnerability disclosure and incident response contacts are areas for improvement. The domain registration data aligns well with the business claims, indicating legitimacy and trustworthiness. Overall, Better Stack presents a mature and secure digital presence with room for enhanced privacy compliance. Strategic recommendations include enabling DNSSEC, implementing explicit cookie consent mechanisms, publishing a vulnerability disclosure or security.txt file, and providing clear incident response contact information to further strengthen trust and compliance.

Scanned

This is an earlier scan of betteruptime.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching betteruptime.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
65
Email security
75
DNS health
75
Network security
100
GDPR outside view
65
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Better Stack operates in the technology sector, focusing on monitoring and incident management solutions for engineering teams and SaaS providers. Its competitive advantage lies in integrating multiple services into a single platform with AI-driven incident silencing and flexible escalation policies. The business model is subscription-based with a free tier to attract users and enterprise plans for larger customers. The company has established partnerships within its ecosystem, including related domains like betteruptime.com and logtail.com. Growth indicators include extensive marketing and analytics integration, active community engagement, and a clear focus on customer experience. The company maintains a strong market presence with consistent branding and professional content.

Security posture

The website demonstrates a mature security posture with HTTPS enforced, use of security headers, CSRF tokens, and error monitoring via Sentry. No sensitive data is exposed in the HTML, and modern frameworks are used with no known vulnerable libraries detected. However, the lack of DNSSEC and absence of a public vulnerability disclosure or security.txt file indicate areas for improvement. Incident response readiness is not explicitly communicated, which could impact trust in security incident handling. Overall, the security culture appears proactive but could benefit from enhanced transparency and compliance documentation.

Recommendations

  1. Enable DNSSEC to improve domain security and prevent DNS spoofing.
  2. Implement an explicit cookie consent mechanism to comply with privacy regulations and improve user trust.
  3. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible security reporting.
  4. Provide clear incident response contact information, including security or abuse email addresses.
  5. Consider obtaining and displaying security certifications or compliance badges to enhance trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Better Stack, Inc.
Description
AI-native platform for on-call and incident response with effortless monitoring, status pages, tracing, infrastructure monitoring and log management.
Key services
Uptime monitoring, Incident management, Status pages, Tracing, Infrastructure monitoring, Log management, AI incident silencing
Content quality
excellent
Branding
consistent

Technology

Stack
Vue.js, Pinia, Stimulus, Turbo Rails, Sentry, Google Tag Manager, Facebook Pixel, Twitter Ads, LinkedIn Insight Tag, Reddit Pixel, Bing UET, Plausible Analytics, Cloudflare DNS
Frameworks
Vue.js
Platforms
Cloudflare (DNS and likely CDN), Better Stack own hosting
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • CSRF protection
  • Use of Sentry for error monitoring
  • No exposed sensitive data in HTML
  • Use of nonce for inline scripts

Analytics and tracking

Services
Google Analytics (via Google Tag Manager), Plausible Analytics, PostHog, LinkedIn Insight Tag, Facebook Pixel, Twitter Analytics, Bing UET, Reddit Pixel
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Bing Ads, Twitter Ads, Facebook Ads, LinkedIn Ads, Reddit Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Twitter Pixel, Reddit Pixel, Bing UET, Plausible Analytics, PostHog
Marketing tools
HubSpot Forms, PostHog
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website offers a comprehensive uptime monitoring and incident management platform.
  2. Strong integration with multiple marketing and analytics tools.
  3. Clear calls to action with sign-up forms and demo booking.
  4. Good use of modern web technologies and frameworks.
  5. No signs of malicious or suspicious content.
  6. Social proof through customer logos and testimonials.
  7. No explicit cookie consent mechanism detected despite tracking scripts.
  8. Domain registration and website content are consistent and trustworthy.
Technical notes

Notes

The website is built on a modern technology stack including Vue.js for frontend, Ruby on Rails backend (implied), and uses Cloudflare for DNS and CDN services. It integrates multiple third-party analytics and marketing tools such as Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, and PostHog. Performance is optimized with preloading fonts, lazy loading images, and asynchronous script loading. The site is mobile responsive with good accessibility features. Technical risks are minimal, but the absence of DNSSEC and explicit privacy consent mechanisms are noted. The infrastructure supports a fast, secure, and user-friendly experience aligned with business goals.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100Low24 findingsView report
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