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Security report for betteruptime.com

Better Stack, Inc. · Technology · United States

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Better Stack, Inc. is a technology company founded in 2013, specializing in providing an AI-native platform for on-call and incident response, including uptime monitoring, incident management, status pages, log management, tracing, and infrastructure monitoring. The company positions itself as a reliable and comprehensive alternative to established players like PagerDuty, Pingdom, and Statuspage.io, targeting engineering teams and IT professionals. The website reflects a mature digital presence with excellent content quality, professional design, and clear navigation, supporting a strong market position in the SaaS monitoring and incident management space. Technically, the site leverages modern JavaScript frameworks such as Vue.js and Pinia, integrates multiple analytics and tracking services, and employs security best practices including HTTPS, CSRF protection, and reCAPTCHA on forms. The domain is well-established with consistent WHOIS data, reinforcing the company's legitimacy. Privacy and cookie policies are comprehensive and GDPR compliant, with active consent mechanisms. Overall, the website demonstrates a high level of digital maturity and business credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching betteruptime.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
65
Email security
75
DNS health
80
Network security
100
GDPR outside view
80
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Better Stack operates a SaaS business model offering a suite of monitoring and incident management tools with a free tier and enterprise options. Its competitive advantage lies in integrating multiple services into a single platform with transparent pricing and extensive integrations with popular cloud and monitoring services. The company targets medium-sized technology companies and engineering teams seeking reliable uptime and incident management solutions. The presence of reputable customer logos and active social media engagement indicates healthy market traction and brand trust. The company maintains a consistent branding strategy and provides extensive resources and community engagement to support customer success. No parent or subsidiary companies are indicated beyond related service subdomains. The business shows signs of steady growth and a focus on customer-centric product development.

Security posture

The website demonstrates a strong security posture with enforced HTTPS, use of security headers including Content-Security-Policy with nonce, and CSRF tokens in forms. Integration with Sentry for error monitoring and reCAPTCHA for bot prevention enhances security. The cookie consent banner provides users control over tracking, supporting privacy compliance. However, DNSSEC is not enabled, which is a recommended improvement for DNS security. No explicit vulnerability disclosure or security.txt file is found, which could improve transparency and incident response readiness. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Overall, the security practices align well with industry standards for SaaS platforms.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish a security.txt file to provide clear vulnerability disclosure and contact information.
  3. Explicitly list incident response contact channels such as security@ or abuse@ emails.
  4. Consider obtaining and displaying recognized security certifications (e.g., ISO 27001) to boost trust.
  5. Maintain and regularly audit third-party scripts and tracking pixels to minimize privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Better Stack, Inc.
Description
AI-native platform for on-call and incident response with effortless monitoring, status pages, tracing, infrastructure monitoring and log management.
Key services
uptime monitoring, incident management, status pages, log management, tracing, infrastructure monitoring
Content quality
excellent
Branding
consistent

Technology

Stack
Vue.js, Pinia, Stimulus, Turbo Rails, Sentry, Google Analytics, Facebook Pixel, Twitter Pixel, Microsoft Ads, LinkedIn Insight Tag, Reddit Pixel, Plausible Analytics, reCAPTCHA v2 invisible, Cloudflare DNS
Platforms
Better Stack CDN, Cloudflare
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • CSRF protection
  • Use of Sentry for error monitoring
  • reCAPTCHA integration on forms
  • Cookie consent banner with deny/accept options
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Plausible Analytics, PostHog
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Microsoft Ads, Facebook Ads, Twitter Ads, LinkedIn Ads, Reddit Ads
Tracking pixels
Facebook Pixel, Twitter Pixel, Microsoft UET, LinkedIn Insight Tag, Reddit Pixel, Plausible Analytics
Marketing tools
HubSpot Forms
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. Strong use of modern JavaScript frameworks and analytics/tracking tools.
  3. Clear business focus on uptime monitoring and incident management.
  4. Multiple social media and customer trust signals present.
  5. Comprehensive privacy and cookie policies with consent mechanisms.
  6. No explicit security certifications listed but good security practices observed.
  7. No vulnerability disclosure or security.txt found.
  8. Domain registration details support legitimacy and trust.
Technical notes

Notes

The website is built using modern web technologies including Vue.js, Pinia, Stimulus, and Turbo Rails, indicating a contemporary and maintainable tech stack. It uses Cloudflare for DNS and CDN services, contributing to fast performance and global availability. The site is mobile-optimized with responsive design and accessibility considerations. SEO is well addressed with proper meta tags and Open Graph data. Multiple analytics and marketing tools are integrated, with consent-based initialization to comply with privacy regulations. The site uses reCAPTCHA v2 invisible for form protection and Sentry for error monitoring, reflecting good operational practices. No CMS is explicitly detected, suggesting a custom or framework-based solution. Overall, the technical infrastructure supports a robust, performant, and user-friendly experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 76/100Low26 findingsView report
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