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Security report for amio.io

Amio · Technology · N/a

Low risk. 2 critical or high findings in SSL/TLS.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Amio is a specialized AI chatbot platform designed for e-commerce businesses, offering conversational AI solutions that automate customer support, drive sales, and enhance product discovery. The company positions itself as a cost-saving and conversion-boosting technology provider with a strong focus on integrations with popular e-commerce and helpdesk platforms. The website demonstrates a high level of professionalism, with comprehensive content, clear navigation, and strong trust signals such as customer testimonials and high software ratings. Technically, the site is built on modern web technologies including Webflow CMS, Google Tag Manager, and Cookiebot for privacy compliance, ensuring fast performance and excellent mobile optimization. Security posture is solid with HTTPS enforced and cookie consent mechanisms in place, though some security headers and explicit incident response contacts are absent. Overall, the domain WHOIS data is unavailable, likely due to privacy protection, but the website's content and structure strongly indicate legitimacy and operational maturity.

Scanned

This is an earlier scan of amio.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      SSL Certificate Expires Soon

      SSL certificate expires in 22 days

      What to do: Renew SSL certificate before expiration

      • NIS2 21(2)(h)
      • IR 2024/2690 9.2(c): Implementing Regulation (EU) 2024/2690, Annex point 9.2(c): Cryptography
      • NIST SC-17: NIST SP 800-53 Rev. 5 SC-17: Public Key Infrastructure Certificates

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Keep watching amio.io

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
60
Email security
85
DNS health
70
Network security
100
GDPR outside view
83
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Amio operates in the technology and e-commerce sectors, targeting online shops seeking AI-driven customer support and sales automation. Its SaaS business model leverages integrations with major platforms like Shopify, WooCommerce, Zendesk, and Freshdesk, enabling seamless deployment. The company emphasizes cost savings, increased conversions, and superior customer service as key competitive advantages. The presence of detailed success stories and a product roadmap suggests active development and customer engagement. Marketing efforts include Google Ads and analytics, supported by GDPR-compliant privacy and cookie policies. The company maintains a professional online presence with verified contact details and social media linkage, indicating a credible and growth-oriented operation.

Security posture

The website exhibits a mature security posture with HTTPS enabled and cookie consent mechanisms aligned with GDPR requirements. No sensitive data is exposed in the HTML content, and third-party scripts are managed via Google Tag Manager. However, the absence of explicit security headers such as Content-Security-Policy and lack of published security policies or incident response contacts represent areas for improvement. No vulnerability disclosures or security.txt files were found, which could enhance transparency and trust. Overall, the security risks appear low, but implementing additional security best practices and clear incident response channels would strengthen the security culture and compliance readiness.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  2. Publish a dedicated security policy and incident response contact information to improve transparency and preparedness.
  3. Conduct regular audits of third-party scripts and dependencies to identify and remediate potential vulnerabilities.
  4. Enhance vulnerability disclosure practices by providing a security.txt file or similar mechanism.
  5. Maintain and update privacy and cookie policies to reflect evolving regulations and best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Amio
Description
Amio is an AI chatbot platform for e-commerce shops that uses GPT and product feeds to answer customer questions and recommend products.
Key services
AI chatbot platform, Conversational designer (no-code builder), AI knowledge base, Chatbot analytics, Integrations with helpdesk and e-commerce platforms
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Cookiebot, Rive animations, jQuery, Vanilla LazyLoad (commented), Amio chat widget
Frameworks
Webflow
Platforms
Shopify, WooCommerce, Magento, WordPress, Zendesk, Freshdesk, Gorgias, Freshchat
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager with consent mode

Analytics and tracking

Services
Google Analytics, Google Ads conversion tracking
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads (AW-10990260061)
Tracking pixels
Google Analytics (G-LC06P3QKXT)
Marketing tools
Cookiebot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No WHOIS data available due to malformed WHOIS response.
  3. Strong privacy and cookie policies with consent mechanisms implemented.
  4. Multiple integrations with known e-commerce and helpdesk platforms.
  5. Use of modern web technologies and analytics tools.
  6. No visible security vulnerabilities or exposed sensitive data.
  7. Contact information includes verified company email and phone number.
  8. No explicit security policy or incident response contact found.
  9. No vulnerability disclosure or security.txt file detected.
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern front-end technologies such as Rive animations and jQuery. It integrates with multiple third-party services including Google Tag Manager for analytics and Cookiebot for consent management. Hosting appears to be via a CDN, likely Cloudflare, ensuring fast content delivery and performance. The site is mobile-optimized with responsive design and accessibility considerations. No broken elements or errors were detected. The technical stack supports scalability and ease of integration with e-commerce and helpdesk platforms, aligning well with the company's SaaS business model. Opportunities exist to enhance security headers and formalize security policies to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 +2Low24 findingsView report
  2. 79/100Low27 findingsView report
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