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Security report for amio.io

Amio · E-commerce · N/a

Low risk. 1 critical or high finding in SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Amio is a specialized SaaS company providing an AI chatbot platform tailored for e-commerce businesses. Their solution leverages GPT technology and product feeds to automate customer support, enhance product discovery, and increase online sales conversions. The company positions itself as a cost-saving and efficiency-enhancing partner for online shops, integrating seamlessly with popular e-commerce platforms and helpdesk systems. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive content about their offerings and integrations. Technically, the website is built on Webflow CMS, utilizing modern web technologies including Google Tag Manager and analytics tools, with a strong focus on performance and mobile optimization. The presence of cookie consent management and privacy policies indicates attention to privacy compliance. However, explicit security policies and incident response information are not publicly available, which could be improved. Security posture is generally strong with HTTPS enforced and no visible vulnerabilities or exposed sensitive data. The absence of WHOIS data due to privacy protection is common for technology companies and does not detract from the legitimacy of the business. Overall, the site demonstrates a high level of professionalism and trustworthiness, suitable for its target market. Recommendations include enhancing security headers, publishing incident response and vulnerability disclosure information, and maintaining transparency in data protection practices to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching amio.io

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
60
Email security
85
DNS health
85
Network security
100
GDPR outside view
83
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Amio operates in the competitive AI chatbot market for e-commerce, targeting online retailers seeking to automate customer support and boost sales. Their business model is SaaS-based, offering modular AI chatbot components such as conversational design, knowledge bases, and analytics. The company leverages partnerships and integrations with major e-commerce platforms (Shopify, WooCommerce, Magento) and helpdesk providers (Zendesk, Freshdesk) to expand market reach. Customer testimonials and high software ratings indicate positive market reception. The company appears to be small-sized but focused on growth through technology innovation and customer success. Their marketing strategy includes content marketing (blog, documentation), product roadmap transparency, and direct demos to prospects. The lack of public financial or founding data limits deeper business intelligence but the digital footprint suggests a stable and credible operation.

Security posture

The website demonstrates a solid security foundation with HTTPS enabled and no visible exposure of sensitive data. Cookie consent mechanisms are implemented, supporting GDPR compliance. However, the absence of explicit security headers such as Content-Security-Policy and lack of published security or incident response policies represent areas for improvement. No vulnerability disclosure or security.txt files were found, which are recommended best practices for SaaS providers. The WHOIS data is privacy-protected, which is typical but limits transparency. Overall, the security posture is good but could be enhanced by formalizing security policies and improving header configurations to mitigate risks further.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a dedicated security policy and incident response page to improve transparency and customer trust.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Regularly audit third-party scripts and dependencies to ensure no vulnerable libraries are included.
  5. Maintain and update privacy and cookie policies to reflect evolving regulations and best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Amio
Description
Amio is an AI chatbot platform for e-commerce shops that uses GPT and product feeds to answer customer questions and recommend products.
Key services
AI chatbot, Conversational designer (no-code builder), AI knowledge base, Chatbot analytics
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Google Analytics, Finsweet Cookie Consent, Rive animations, jQuery, Vanilla LazyLoad (commented out), WebFont Loader
Frameworks
Webflow
Platforms
Shopify, WordPress, WooCommerce, Magento, Zendesk, Freshdesk, Gorgias, Freshchat
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads (AW-10990260061)
Marketing tools
Cookiebot Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is rich, professional, and targeted at e-commerce businesses.
  3. Strong presence of trust indicators including testimonials and high ratings.
  4. Comprehensive privacy and cookie policies with consent mechanisms implemented.
  5. WHOIS data is not publicly available, indicating privacy protection.
  6. No security.txt or explicit incident response information found.
  7. Multiple integrations with popular e-commerce and helpdesk platforms.
  8. Use of modern web technologies and good mobile optimization.
Technical notes

Notes

The website is built on the Webflow platform, leveraging modern front-end technologies such as Rive animations, Google Tag Manager, and WebFont Loader. It uses a CDN for asset delivery, contributing to fast load times and good performance. The site is mobile-optimized with responsive design and accessibility considerations. Analytics and marketing tools are integrated with user consent mechanisms in place. The technical infrastructure supports seamless integration with multiple e-commerce and helpdesk platforms, indicating a well-architected SaaS solution. Opportunities exist to enhance security headers and formalize security documentation to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100 +2Low27 findingsView report
  2. 77/100Low28 findingsView report
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