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Security report for alive5.com

alive5 · Technology · N/a

Medium risk. 5 critical or high findings in GDPR outside view, Email security and 2 other checks.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

alive5 is a technology company providing a business-class SMS and live chat platform designed to enhance enterprise communication. Their services include SMS/business texting, live chat, chatbots, Facebook Messenger integration, QR codes, and CRM connectivity. Positioned as an alternative to major providers like Twilio and Vonage, alive5 targets businesses seeking reliable and enhanced messaging solutions. The website demonstrates a professional digital presence with modern marketing and analytics tools integrated, including Google Tag Manager, Facebook Pixel, and HubSpot forms with reCAPTCHA Enterprise for security. The technical infrastructure is built on a CMS platform with a moderate performance profile and good mobile optimization. Security posture is solid with HTTPS and spam protection, though some security headers and policies are not explicitly published. The absence of WHOIS data for the domain introduces some uncertainty regarding domain registration transparency, but the overall website and business presentation are credible and trustworthy. Strategic recommendations include enhancing security header implementation, publishing security and incident response policies, and improving privacy disclosures to strengthen compliance and trust.

Scanned

This is an earlier scan of alive5.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  4. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: alt3.aspmx.l.googlemail.com

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory
    • High

      Unregistered MX Record

      MX record points to unregistered domain: alt4.aspmx.l.googlemail.com

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

Need hands-on remediation? Email guard@offseq.com

Keep watching alive5.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
70
Email security
70
DNS health
55
Network security
100
GDPR outside view
80
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention alive5.com, from OffSeq Breach.

Total records
66
Employees
2
Customers
46
Third parties
18
Weak passwords
12%

Latest record dated 2025-07-22 · 3 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for alive5.com.

Select it in the checkout above.

Masked preview

  • –app-stage.alive5.com2025-07-22
  • –app-stage.alive5.com2025-06-16

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

alive5 operates in the technology sector, focusing on SaaS solutions for business communication. Their competitive advantage lies in offering a comprehensive SMS and chat platform that integrates with existing phone systems and CRMs, appealing to businesses needing seamless text communication. The company maintains active social media channels and provides extensive support resources, indicating a customer-centric approach. The business model is subscription-based SaaS with client login portals and demo booking to drive sales. The market positioning as a Twilio and Vonage alternative suggests targeting mid-market to enterprise customers. The website content and marketing tools reflect a mature digital marketing strategy, though the lack of public WHOIS data may warrant further investigation for due diligence.

Security posture

The website employs HTTPS with a good SSL configuration and uses Google reCAPTCHA Enterprise to protect forms from spam and abuse. Tracking and analytics scripts are implemented responsibly, with no exposed sensitive data detected in the HTML. However, the site lacks explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options, which are recommended best practices. There is no published security policy or incident response contact information, nor a vulnerability disclosure or security.txt file, which are important for transparency and trust. Overall, the security posture is solid but could be improved by adopting additional headers and publishing formal security documentation.

Recommendations

  1. Implement and enforce security headers including CSP, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a comprehensive security policy and incident response contact information on the website.
  3. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Enhance privacy policy details to cover GDPR compliance more explicitly and improve transparency.
  5. Improve accessibility features to meet higher standards and broaden user inclusivity.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
alive5
Description
Upgrade your business communication with alive5's SMS and webchat solution. Text-enable your office phone lines, send 2-way texts, and automate conversations. Book a demo now!
Key services
SMS/Business Texting, Live Chat, Chatbots, Facebook Messenger integration, QR Codes, CRM integration
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.7.0, Google reCAPTCHA Enterprise, Google Tag Manager, Facebook Pixel, HubSpot Forms, Mapbox, Multiscreensite CMS runtime scripts
Platforms
Multiscreensite CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA Enterprise for forms
  • No exposed sensitive data in HTML
  • Secure form submission via HubSpot

Analytics and tracking

Services
Google Analytics (via GTM), Facebook Analytics, LinkedIn Analytics, Reddit Analytics
Tracking level
extensive
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, Reddit Pixel, LinkedIn Insight Tag
Marketing tools
HubSpot Forms, Facebook Pixel, LinkedIn Insight Tag
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is business-oriented, focusing on SMS and chat solutions for enterprises.
  3. Multiple social media and support resources are linked.
  4. Use of modern tracking and marketing tools is evident.
  5. No explicit privacy or security policy pages found except cookie policy.
  6. WHOIS data is missing, which is unusual and reduces transparency.
  7. Forms use HubSpot with reCAPTCHA Enterprise for spam protection.
  8. No visible security.txt or vulnerability disclosure information.
Technical notes

Notes

The website is built on the Multiscreensite CMS platform, utilizing modern JavaScript libraries such as jQuery 3.7.0 and integrates multiple third-party services including Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, and HubSpot forms. The site uses Google reCAPTCHA Enterprise for form security and Mapbox for mapping services. Performance is moderate with good mobile optimization and SEO practices. The technical stack is modern and well-integrated, though some opportunities exist to improve security headers and accessibility compliance. The hosting provider is not explicitly identified from the data. Overall, the technical infrastructure supports a professional and functional business website with room for incremental improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium28 findingsView report
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