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Security report for alive5.com

Alive5 · Technology · N/a

Medium risk. 5 critical or high findings in GDPR outside view, Email security and 2 other checks.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Alive5 is a technology company specializing in AI-powered chatbots and business messaging solutions designed to automate customer service and improve operational efficiency. Their platform integrates advanced large language models such as Anthropic Claude and ChatGPT to provide instant, accurate responses, with capabilities for live chat, SMS texting, Facebook Messenger, QR codes, and CRM integration. The company targets businesses seeking to reduce workload and enhance customer satisfaction through intelligent automation. Technically, the website employs modern web technologies including service workers for PWA support, multiple analytics and advertising pixels, and a custom CMS likely hosted on a CDN infrastructure. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though security headers could be improved. Privacy and cookie policies are present, indicating basic GDPR compliance, but terms of service and security policies are absent. The WHOIS data is missing, which raises concerns about domain registration transparency, but the professional website and social media presence support legitimacy. Overall, Alive5 presents a mature digital presence with room for improvement in transparency and security documentation.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  4. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: alt4.aspmx.l.googlemail.com

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory
    • High

      Unregistered MX Record

      MX record points to unregistered domain: alt3.aspmx.l.googlemail.com

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

Need hands-on remediation? Email guard@offseq.com

Keep watching alive5.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
70
Email security
70
DNS health
55
Network security
100
GDPR outside view
80
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention alive5.com, from OffSeq Breach.

Total records
66
Employees
2
Customers
46
Third parties
18
Weak passwords
12%

Latest record dated 2025-07-22 · 3 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for alive5.com.

Select it in the checkout above.

Masked preview

  • –app-stage.alive5.com2025-07-22
  • –app-stage.alive5.com2025-06-16

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Alive5 operates in the competitive AI chatbot and business messaging market, offering a SaaS platform that leverages cutting-edge AI models to automate customer interactions. Their business model focuses on subscription-based services with client login portals and demo scheduling, targeting medium-sized businesses and enterprises. The company emphasizes scalability, integration, and control over AI knowledge bases, positioning itself as a reliable partner for digital transformation. Their marketing ecosystem includes Google, Facebook, LinkedIn, and Reddit advertising, reflecting a broad outreach strategy. The absence of detailed company registration data suggests a need for further verification, but their active social media and support resources indicate operational maturity.

Security posture

The website demonstrates a good security baseline with HTTPS enabled and no exposed sensitive data. Use of service workers and modern JavaScript frameworks indicates up-to-date technology adoption. However, the lack of explicit security headers such as Content Security Policy, X-Frame-Options, and HSTS reduces the overall security posture. No dedicated security policy or incident response information is available, which could impact trust for security-conscious clients. The presence of multiple third-party tracking scripts necessitates careful management to avoid privacy risks. No vulnerabilities or malware indicators were detected in the analyzed content.

Recommendations

  1. Implement comprehensive security headers (CSP, HSTS, X-Frame-Options) to enhance protection against common web attacks.
  2. Publish clear terms of service and security policy pages to improve transparency and compliance.
  3. Verify and publish domain WHOIS information or use a reputable privacy protection service with transparency statements.
  4. Provide explicit contact information including company emails and phone numbers to improve business credibility.
  5. Regularly audit third-party scripts and tracking pixels to ensure privacy compliance and reduce attack surface.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Alive5
Description
Alive5 provides AI chatbots powered by large language models like Anthropic Claude and ChatGPT to automate customer service, reduce workload, and improve customer satisfaction. The platform supports live chat, SMS/business texting, Facebook Messenger, QR codes, and CRM integration. It enables uploading PDFs, articles, and FAQs to enrich the chatbot's knowledge base and offers escalation to human agents.
Key services
AI Chatbots, Live Chat, SMS/Business Texting, Facebook Messenger Integration, QR Codes, CRM Integration
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Google Analytics (gtag.js), Facebook Pixel, LinkedIn Insight Tag, Reddit Ads Pixel, Cloudfront CDN, Service Worker, JavaScript libraries (skrollr, jQuery implied), Custom JavaScript widgets
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of service workers for PWA
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Ads, Facebook Ads, Reddit Ads, LinkedIn Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel
Marketing tools
Facebook Pixel, LinkedIn Insight Tag
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. No WHOIS data available, indicating possible recent registration or privacy protection.
  3. Strong use of modern tracking and marketing technologies.
  4. No explicit contact emails or phone numbers found on homepage.
  5. Privacy and cookie policies are present and linked.
  6. No terms of service or security policy pages detected.
  7. No visible security.txt or vulnerability disclosure information.
  8. Social media presence on Facebook, Twitter, LinkedIn confirmed.
  9. Website uses HTTPS with no mixed content detected.
  10. No signs of malware or phishing detected.
Technical notes

Notes

The website is built on a custom or proprietary CMS platform with extensive use of JavaScript and modern web APIs such as service workers for offline capabilities. It integrates multiple analytics and advertising technologies including Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, and Reddit Pixel. The site is mobile optimized with responsive design and good SEO metadata. Performance is moderate, with video backgrounds and multiple external scripts potentially impacting load times. Accessibility features are basic but present. Hosting appears to leverage CDN services for content delivery. Overall, the technical infrastructure supports a professional and scalable web presence but could benefit from performance optimizations and enhanced security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium28 findingsView report
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