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Security report for websupport.se

Websupport · Technology · Sweden

Low risk. 1 critical or high finding in GDPR outside view.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Websupport is a Swedish-based web hosting and domain registration company established in 2013 and operating as part of the team.blue group, one of Europe's largest web hosting providers. The company offers a comprehensive suite of services including domain registration, web hosting packages, website building tools (notably WordPress and Website Builder), email solutions such as Business Mail, SSL certificates, and additional services like EasyCookie. Their target audience includes individuals and businesses seeking reliable online presence solutions. The website is professionally designed, mobile-optimized, and provides clear navigation and relevant content in Swedish with English alternatives.

Scanned

This is an earlier scan of websupport.se. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching websupport.se

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
60
Email security
85
DNS health
70
Network security
100
GDPR outside view
68
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Websupport holds a strong market position in the European web hosting sector, leveraging its affiliation with team.blue to serve a medium-sized customer base. The business model focuses on providing essential online infrastructure services with a focus on ease of use and technical support. The company maintains a multi-regional presence through partner domains in Czech Republic, Hungary, and Slovakia. Their marketing and analytics infrastructure includes Google Tag Manager and Exponea, indicating a mature digital marketing approach. Customer support is accessible via chat, email, and phone through dedicated support pages, although direct contact details are not prominently displayed on the homepage.

Security posture

The website enforces HTTPS with a good SSL configuration and employs cookie consent mechanisms via iubenda, demonstrating compliance with privacy regulations. However, DNSSEC is not enabled, and there is no explicit security policy, incident response information, or vulnerability disclosure page found. Security headers are not explicitly declared in the HTML content, which could be improved. No critical vulnerabilities or exposed sensitive data were detected. The overall security posture is solid but could benefit from enhanced DNS security and transparency regarding security policies and incident handling.

Recommendations

  1. Enable DNSSEC to strengthen domain name system security.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Implement and explicitly declare security headers such as Content-Security-Policy and X-Frame-Options.
  4. Provide a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  5. Enhance accessibility features to improve compliance and user experience.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Websupport
Description
Beställ en domän och ett webbhotellspaket – vi på Websupport tar hand om resten. Skapa en egen hemsida snabbt och enkelt utan förkunskaper.
Key services
Domain registration, Web hosting packages, Website building (WordPress, Website Builder), Email services (Business Mail), SSL certificates, Extra services like EasyCookie
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Google Tag Manager, iubenda cookie consent, Exponea analytics, LiveAgent chat, Alpine.js (x-data, x-show directives), Swiper.js slider
Frameworks
WordPress, The SEO Framework plugin
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML
  • Use of security and analytics scripts with consent

Analytics and tracking

Services
Google Tag Manager, Exponea
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Exponea
Marketing tools
Exponea
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional web hosting and domain registration service.
  2. Content is in Swedish with English alternate language available.
  3. Uses modern web technologies and analytics with consent management.
  4. No direct contact emails or phone numbers found in HTML; contact via support page and forms.
  5. No explicit privacy or terms of service pages detected in main HTML content.
  6. Domain is well established and active with no DNSSEC enabled.
  7. No security.txt or vulnerability disclosure found.
  8. Good SEO and structured data implementation.
Technical notes

Notes

The website is built on WordPress CMS with modern front-end technologies including Alpine.js and Swiper.js for interactivity and sliders. It integrates multiple third-party services such as Google Tag Manager for analytics, iubenda for cookie consent management, Exponea for customer analytics, and LiveAgent for live chat support. The site is mobile-optimized and uses structured data (JSON-LD) for SEO enhancement. Performance is moderate with preloading and lazy loading techniques employed. Hosting appears to be managed by or affiliated with team.blue, a reputable hosting provider. Overall, the technical infrastructure is modern and well-maintained with room for security header improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium27 findingsView report
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