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Security report for websupport.se

Websupport · Technology · Sweden

Medium risk. 4 critical or high findings in GDPR outside view.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Websupport is a well-established Swedish web hosting and domain registration provider founded in 2013 and part of the larger team.blue group. The company offers a comprehensive suite of services including domain registration, web hosting packages, email solutions such as Business Mail, and website building tools like WordPress and Website Builder. Positioned as one of Europe's largest web hosting providers, Websupport targets individuals and businesses seeking reliable online presence solutions. The website is professionally designed, mobile-optimized, and provides a good user experience with clear navigation and relevant content.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching websupport.se

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
60
Email security
85
DNS health
70
Network security
100
GDPR outside view
25
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Websupport operates in the competitive web hosting and domain registration market with a medium-sized footprint in Sweden and Europe. Their business model focuses on providing essential online infrastructure services to a broad audience, including small businesses and individuals. The company leverages partnerships within the team.blue group and regional sister sites to expand its market reach. Revenue streams likely include domain registrations, hosting subscriptions, email services, and value-added extras. The presence of multiple language versions and integration of modern marketing and analytics tools indicate a mature digital strategy.

Security posture

The website enforces HTTPS and implements consent management via Iubenda, reflecting a baseline commitment to security and privacy. However, the absence of DNSSEC and lack of explicit security policies or vulnerability disclosure mechanisms suggest areas for improvement. Security headers are partially implemented or not explicitly visible in the provided data. No critical vulnerabilities or exposed sensitive data were detected. Overall, the security posture is good but could be enhanced by adopting additional DNS and policy best practices.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Publish a clear privacy policy and terms of service pages accessible from the main site.
  3. Implement a security.txt file to facilitate responsible vulnerability disclosure.
  4. Audit and explicitly configure security headers such as Content-Security-Policy and X-Frame-Options.
  5. Enhance transparency around data retention policies and incident response contacts.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Websupport
Description
Beställ en domän och ett webbhotellspaket – vi på Websupport tar hand om resten. Skapa en egen hemsida snabbt och enkelt utan förkunskaper.
Key services
Domain registration, Web hosting packages, Email services including Business Mail, Website building tools (WordPress, Website Builder, WooCommerce)
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Alpine.js, Google Tag Manager, Iubenda Consent Management, LiveAgent Chat, Swiper.js
Frameworks
The SEO Framework, WP Rocket
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Consent management implemented
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager with consent opt-in
  • No DNSSEC enabled (not ideal)

Analytics and tracking

Services
Google Tag Manager, Infinario (analytics-api.websupport.se)
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Iubenda Consent Management
Marketing tools
Iubenda Consent Management
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured
  2. Content is primarily in Swedish with English alternate available
  3. Strong focus on domain registration, web hosting, email, and website building
  4. Consent management implemented via Iubenda
  5. No direct contact emails or phone numbers found in main HTML content
  6. Social media presence on Facebook and Instagram
  7. No explicit privacy policy or terms of service pages detected in provided content
  8. No security.txt or vulnerability disclosure found
  9. No DNSSEC enabled on domain
  10. Use of modern web technologies and performance optimizations
Technical notes

Notes

The website is built on WordPress CMS with modern frontend technologies including Alpine.js and Swiper.js for UI components. Performance optimizations are evident through WP Rocket caching and lazy loading of images. SEO is supported by The SEO Framework plugin and structured data in JSON-LD format. The site is mobile responsive and accessible with good navigation clarity. External integrations include Google Tag Manager and Iubenda for analytics and consent management. Hosting details are not explicitly stated but the domain registrar is Gransy s.r.o., part of team.blue, indicating a professional hosting environment.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100Low26 findingsView report
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