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Security report for wbshelp.info

Worldsoft AG · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

57/100

Risk levelMedium

0–100, higher is better. How it is calculated

Worldsoft AG operates the Worldsoft Business Suite, a comprehensive software platform offering CRM, EMS, invoicing, affiliate management, and other business tools. The website analyzed is a documentation portal providing detailed guides and resources for users of the suite. The site is professionally designed with clear navigation and multilingual support, primarily in German and English. The technical infrastructure leverages established web technologies including jQuery, Bootstrap, and Algolia for search, indicating a mature digital presence. Security posture is solid with HTTPS enforced and cookie consent implemented, though some security headers are missing and WHOIS data is unavailable, likely due to privacy protection. Overall, the site is trustworthy and serves as a valuable resource for Worldsoft customers.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching wbshelp.info

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
75
Network security
40
GDPR outside view
68
Average
57

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Worldsoft AG targets business users requiring integrated software solutions for customer relationship management, email marketing, invoicing, and e-commerce. The business model is SaaS with a focus on providing extensive documentation and support to enhance customer experience. The company maintains a network of related domains for support and marketing. The absence of direct contact details on the documentation site suggests a centralized support approach via partner domains. The market position appears stable with a medium-sized operation and consistent branding. The use of advanced search and structured navigation supports user engagement and retention.

Security posture

The website enforces HTTPS and includes a cookie consent mechanism aligned with GDPR requirements, reflecting good privacy compliance. However, the absence of visible security headers such as Content-Security-Policy and X-Frame-Options indicates room for improvement. No forms on the homepage reduce attack surface, and no exposed sensitive data was found. The WHOIS data is not publicly available, which slightly reduces transparency but is common for privacy-conscious businesses. Incident response and security policy information are not publicly disclosed, which could be enhanced to improve trust and readiness.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Regularly update JavaScript libraries to mitigate known vulnerabilities, especially jQuery.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Consider publishing WHOIS or domain registration transparency information to improve trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Worldsoft AG
Description
Provides documentation, useful information, and guides for the Worldsoft Business Suite, a software suite including CRM, EMS, Factura, and other business tools.
Key services
CRM, EMS (Email Marketing System), Factura (Invoicing and Billing), WebConnector (Online forms, reservations, quick-shop), Affiliate management, Statistics and reporting, Calendar and messaging tools
Content quality
good
Branding
consistent

Technology

Stack
jQuery 1.12.4, jQuery UI 1.12.1, Bootstrap 3.2.0, AlgoliaSearch, autocomplete.js, Modernizr, Worldsoft CMS
Frameworks
Bootstrap
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Worldsoft internal logging
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
logs.worldsoft-cms.info
Marketing tools
Algolia Search
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a documentation portal for Worldsoft Business Suite software.
  2. Content is primarily in German with some English elements.
  3. No contact emails or phone numbers explicitly found on the main page.
  4. Cookie consent banner present and GDPR compliant.
  5. No visible forms collecting personal data on the homepage.
  6. No social media links detected.
  7. Uses multiple external domains for static content and logging.
  8. No security.txt or explicit security policy pages found.
  9. WHOIS data is unavailable due to malformed request or privacy restrictions.
Technical notes

Notes

The website uses a mature technology stack with jQuery, Bootstrap, and Algolia search integration. The CMS is proprietary Worldsoft CMS, indicating a specialized platform. Performance is moderate with multiple external static content domains and CDN usage. Mobile optimization is good with responsive design elements. SEO is supported by proper meta tags and structured navigation. Some technical debt is indicated by use of older jQuery versions. Accessibility is basic and could be improved. Overall, the technical implementation supports the business goals effectively but could benefit from modernization and enhanced security practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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