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Security report for wali.chat

WaliChat · Technology · N/a

Medium risk. 7 critical or high findings in Email security, SSL/TLS and 3 other checks.

Security score

52/100

Risk levelMedium

0–100, higher is better. How it is calculated

WaliChat is a technology company specializing in providing a multi-agent live chat platform for WhatsApp, targeting businesses and teams that require efficient customer communication and collaboration. Their platform includes advanced features such as AI-powered chatbots, no-code automation workflows, team permissions, analytics, and a mobile app, positioning them as a comprehensive solution in the WhatsApp business communication market. The company operates on a SaaS subscription model with tiered pricing plans catering to different business sizes and needs. Technically, the website is built using modern web technologies including Bootstrap, FontAwesome, and various JavaScript libraries for UI components and analytics. Hosting appears to be managed via Google Cloud DNS services. The site is mobile-optimized, accessible, and SEO-friendly, providing a professional user experience with rich content including videos, screenshots, and detailed feature descriptions. From a security perspective, the site enforces HTTPS and uses clientTransferProhibited status on the domain to prevent unauthorized transfers. However, DNSSEC is not enabled, and no explicit privacy or cookie policies are published, which are gaps in compliance and security best practices. No WAF or blocking mechanisms were detected, and no sensitive data exposure was found in the HTML content. Overall, WaliChat presents a mature and professional online presence with strong business credibility and technical implementation. The main risks relate to privacy compliance and DNS security enhancements. Strategic recommendations include publishing comprehensive privacy and cookie policies, enabling DNSSEC, and adding security incident response disclosures to improve trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  4. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching wali.chat

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
60
Email security
40
DNS health
60
Network security
100
GDPR outside view
53
Average
52

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

WaliChat occupies a competitive niche in the WhatsApp business communication sector, offering a robust multi-agent chat platform with automation and AI capabilities. Their business model is subscription-based with clear tiered plans, targeting SMEs to medium-sized enterprises across diverse sectors such as e-commerce, education, logistics, and healthcare. The platform's integration capabilities with APIs and third-party apps enhance its appeal to developers and businesses seeking automation. The presence of affiliate and reseller programs indicates a growth-oriented partnership ecosystem. The company demonstrates strong content marketing and customer engagement through detailed product pages, tutorials, and a help center, supporting customer acquisition and retention.

Security posture

The website demonstrates a good baseline security posture with HTTPS enforced and domain transfer protection. However, the absence of DNSSEC reduces DNS security resilience. No explicit security policies or incident response contacts are published, which limits transparency and preparedness perception. The lack of privacy and cookie policies is a compliance gap, especially under GDPR. No vulnerable libraries or exposed sensitive data were detected in the analyzed content. Security headers presence is assumed but not explicitly confirmed. Overall, the security posture is adequate but could be improved by addressing DNS security, privacy compliance, and incident response transparency.

Recommendations

  1. Publish comprehensive privacy and cookie policies including GDPR compliance details.
  2. Enable DNSSEC on the domain to enhance DNS security.
  3. Add a security.txt file or dedicated vulnerability disclosure page to facilitate responsible reporting.
  4. Implement and disclose incident response procedures and contact channels for security issues.
  5. Explicitly configure and verify security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
WaliChat
Description
WaliChat offers a multi-agent live chat platform for WhatsApp, enabling businesses and teams to manage WhatsApp communication efficiently. It provides features such as multi-agent chat, analytics, team productivity tools, WhatsApp API integration, contact management (CRM), automations, AI-powered chatbots, campaigns, and a mobile app.
Key services
Multi-agent WhatsApp chat, WhatsApp API and webhooks, No-code AI chatbots and automations, Contact management CRM, WhatsApp campaigns, Mobile app for remote team communication, Team permissions and roles, Analytics and reporting
Content quality
excellent
Branding
consistent

Technology

Stack
Bootstrap, FontAwesome, Google Fonts, Flickity Carousel, Owl Carousel, Fancybox, Highlight.js, jQuery, Crisp Chat widget, Google Tag Manager
Frameworks
Bootstrap 4+
Platforms
Web, Mobile (via mobile app)
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • No exposed sensitive data in HTML
  • Use of security-related scripts like Crisp Chat asynchronously

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Marketing tools
Crisp Chat
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Comprehensive product offering for WhatsApp business communication
  2. Strong focus on team collaboration and automation
  3. No explicit privacy or cookie policies found on main site
  4. Good technical implementation with modern libraries and frameworks
  5. No WAF or blocking detected, full content accessible
  6. Domain registration is consistent and legitimate
  7. No direct contact emails or phone numbers found on main site
  8. Affiliate and reseller programs are offered
  9. Mobile app and API integration are key features
Technical notes

Notes

The website uses a modern and well-maintained technology stack including Bootstrap for responsive design, FontAwesome for icons, and various JavaScript libraries for UI enhancements and analytics. Hosting is via Google Cloud DNS infrastructure, indicating reliable and scalable hosting. The site is mobile-optimized with good accessibility and SEO practices. Performance is moderate, likely due to rich media content and multiple external dependencies. There is no evidence of a CMS, suggesting a custom or static site architecture. Technical risks are minimal but could include dependency on third-party scripts and lack of DNSSEC. Opportunities exist to improve performance and security headers configuration.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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