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Security report for vergic.com

Vergic AB · Technology · Sweden

Medium risk. 6 critical or high findings in GDPR outside view, SSL/TLS and 2 other checks.

Security score

56/100

Risk levelMedium

0–100, higher is better. How it is calculated

Vergic AB operates a digital-first customer engagement platform designed to improve customer experience and revenue by leveraging customer behavior, value, and journey analytics. The platform offers a suite of services including chatbots, live chat, video, voice, messaging, and collaboration tools, integrated with CRM and contact center solutions. The company targets businesses and public organizations aiming to enhance digital customer interactions. The website is professionally designed, content-rich, and demonstrates a consistent brand presence with clear navigation and mobile optimization. Technically, the site is built on WordPress with modern libraries and integrates multiple analytics and marketing tools, reflecting a mature digital infrastructure. Security posture is good with HTTPS enforced and no visible vulnerabilities, though security headers and explicit security policies could be improved. Privacy compliance is basic with cookie and privacy policies present, but lacks explicit GDPR or incident response details. Overall, the domain registration and business information are consistent and trustworthy, with the parent company identified as Puzzel. Strategic recommendations include enhancing security headers, expanding privacy and incident response disclosures, and reviewing third-party scripts for privacy impact.

Scanned

This is an earlier scan of vergic.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
55/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching vergic.com

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
35
Email security
65
DNS health
80
Network security
100
GDPR outside view
55
Average
56

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Vergic AB is positioned as a medium-sized technology company specializing in digital engagement solutions for customer service, sales, and marketing. Their business model is B2B SaaS, offering a platform that integrates AI and BOT services to orchestrate customer journeys digitally. The company serves diverse industries including financial services, retail, telecom, public sector, and more. Their market presence is supported by notable customers and partners, including Puzzel as the parent company. The website content and structure indicate a focus on customer-centric solutions, with clear segmentation by industry and role. The company demonstrates growth through acquisitions and a broad partner ecosystem. Their digital marketing and analytics usage suggest a data-driven approach to customer engagement and lead generation.

Security posture

The website maintains a good security posture with HTTPS enabled and no exposed sensitive data in the HTML content. Multiple third-party tracking and marketing scripts are used, which may introduce privacy considerations. Security headers are not explicitly visible in the HTML content, indicating potential areas for improvement. There is no public security policy or incident response information, which limits transparency. No vulnerabilities or security issues are evident from the content analysis. The site uses secure forms and standard WordPress plugins, but a detailed security audit would be necessary to confirm the absence of vulnerabilities. Overall, the security maturity appears moderate with room for enhancement in policy disclosures and technical controls.

Recommendations

  1. Implement and enforce security headers such as Content-Security-Policy, Strict-Transport-Security, X-Content-Type-Options, and Referrer-Policy.
  2. Publish a comprehensive security policy and incident response plan accessible to users and partners.
  3. Conduct a privacy impact assessment of all third-party tracking and marketing scripts to ensure GDPR compliance.
  4. Enhance form security by adding anti-CSRF tokens and input validation mechanisms.
  5. Regularly review and update the website's privacy and cookie policies to reflect current data protection regulations.

Contact details published on the site

Addresses
Legal name
Vergic AB
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Vergic AB
Description
Vergic Engage is a ‘Digital first’ Customer Engagement Platform that improves customer experience and revenue in digital channels by acting on customer behavior, value and journey. They offer a personal and engaging digital experience through AI/BOT supported messaging and collaboration tools, enabling brands and organizations to engage with customers effectively.
Key services
Digital Engagement Platform, Chatbots, Messaging Channels, Digital Voice, Digital Customer Journey Orchestration, APIs and Plugins, Scheduled Web Meetings, Collaboration Tools, Workforce Management, Engagement Rule Engine
Content quality
good
Branding
consistent

Technology

Stack
WordPress, PHP, jQuery, Bootstrap, Slider Revolution, Google Fonts, Google Analytics, Facebook Pixel, LinkedIn Insight Tag, Hotjar, Leadfeeder, Bing Ads, ActiveCampaign, Contact Form 7, Easy Fancybox, Download Monitor, Email Before Download, Piwik (commented out)
Frameworks
WordPress, Bootstrap
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security and tracking scripts with async loading

Analytics and tracking

Services
Google Analytics, Hotjar, Leadfeeder, WhoIsVisiting, Piwik (commented out)
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Google Ads, Bing Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Hotjar, Leadfeeder, WhoIsVisiting
Marketing tools
ActiveCampaign, Leadfeeder
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a WordPress-based digital engagement platform site with comprehensive content.
  2. Multiple customer logos and case studies enhance trust.
  3. Extensive use of third-party analytics and marketing scripts.
  4. No visible security or privacy policy pages beyond cookie/privacy policy.
  5. No explicit terms of service or vulnerability disclosure pages found.
  6. Contact information includes phone numbers and physical addresses in Sweden.
  7. No email addresses explicitly listed in the HTML content.
  8. Site uses HTTPS and modern web technologies.
  9. No WAF or blocking mechanisms detected.
Technical notes

Notes

The website is built on WordPress CMS using a modern tech stack including PHP, jQuery, Bootstrap, and Slider Revolution. It integrates multiple third-party analytics and marketing tools such as Google Analytics, Facebook Pixel, LinkedIn Insight Tag, Hotjar, and Leadfeeder, indicating a mature digital marketing infrastructure. The site is mobile optimized with responsive design and uses Google Fonts for typography. Performance is moderate with asynchronous loading of scripts to improve speed. Accessibility features are basic, with some ARIA roles and semantic HTML present. SEO optimization is good with proper meta tags, Open Graph data, and JSON-LD structured data. Hosting provider details are not explicitly detected. Overall, the technical implementation supports a professional and functional website but could benefit from enhanced accessibility and security header implementations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 67/100Medium30 findingsView report
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