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Security report for userjot.com

UserJot · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

UserJot is a newly founded SaaS company (2024) offering a comprehensive customer feedback management platform tailored for SaaS product teams. The platform enables users to collect, prioritize, and discuss feature requests, build public roadmaps, and share changelogs, positioning itself as a competitive alternative to established tools like Canny and UserVoice. The website is professionally designed with clear navigation, rich content, and a strong focus on user engagement and transparency. Technically, the site leverages modern frameworks such as Astro and is hosted on Cloudflare, ensuring fast performance and mobile optimization. Security posture is solid with HTTPS enforced and domain transfer protection, though improvements can be made by enabling DNSSEC and adding security headers. Privacy compliance is partially addressed with a clear privacy policy and terms of service, but lacks cookie consent mechanisms and explicit incident response policies. Overall, UserJot presents a credible and trustworthy SaaS offering with room for maturity in security and privacy practices.

Scanned

This is an earlier scan of userjot.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching userjot.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
65
Email security
70
DNS health
70
Network security
100
GDPR outside view
58
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UserJot targets SaaS companies and product teams seeking to streamline user feedback and product roadmap management. Its freemium business model allows users to start for free and upgrade for advanced features, supporting scalability. The company emphasizes building trust and engagement through transparent communication and user involvement. The presence of a dedicated contact email and social media presence on X (Twitter) supports customer relations. The startup nature is reflected in the recent domain registration and focused service offering. No physical addresses or phone numbers are provided, indicating a primarily digital-first operation. The company competes in a niche with established players, leveraging modern technology and user-centric design to differentiate itself.

Security posture

The website enforces HTTPS with a valid SSL certificate and uses Cloudflare as registrar and hosting provider, which provides baseline security and performance benefits. The domain status clientTransferProhibited adds protection against unauthorized transfers. However, DNSSEC is not enabled, which could improve DNS security. No explicit security headers (e.g., Content-Security-Policy, X-Frame-Options) were detected, representing an area for enhancement. There is no published security policy or incident response information, which limits transparency for security-conscious users. No vulnerabilities or exposed sensitive data were found in the analysis. The site uses JavaScript tracking via Cloudflare Insights, with moderate user tracking levels. Overall, the security posture is good but could be improved with additional headers, DNSSEC, and published policies.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement and publish a comprehensive security policy and incident response plan to increase transparency and trust.
  3. Add standard security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to harden the website against common attacks.
  4. Introduce a cookie consent mechanism to comply with privacy regulations and improve user trust.
  5. Consider adding more contact options such as phone support or physical address to enhance business credibility.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UserJot
Description
Capture and organize user feedback, prioritize feature requests, build public roadmaps, and share product updates easily with UserJot. Your all-in-one customer feedback tool.
Key services
User feedback collection, Feature request prioritization, Public roadmaps, Product changelogs
Content quality
excellent
Branding
consistent

Technology

Stack
Cloudflare, Astro framework, Google Fonts, JavaScript, SVG graphics
Frameworks
Astro
Platforms
Cloudflare hosting
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited

Analytics and tracking

Services
Cloudflare Insights
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Cloudflare Insights
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a modern SaaS product feedback and roadmap tool
  2. Content is rich, well-structured, and professionally presented
  3. No signs of malicious or suspicious content
  4. No phone numbers or physical addresses found
  5. Contact is via email only (shayan@userjot.com)
  6. No explicit cookie consent mechanism detected
  7. No explicit security or incident response policies published
  8. Domain is very new but consistent with startup business
  9. Uses Cloudflare for registrar and hosting, but DNSSEC not enabled
Technical notes

Notes

The website is built using the Astro framework, leveraging modern web technologies including SVG graphics and Google Fonts for typography. It is hosted on Cloudflare, which provides CDN, DNS, and security services. The site is mobile-optimized with responsive design and fast loading times. SEO is well addressed with proper meta tags, Open Graph, and JSON-LD structured data. No CMS was detected, indicating a custom or static site generation approach. JavaScript is used for interactivity and analytics tracking. The technical implementation is modern and efficient, supporting a good user experience and scalability. Opportunities exist to improve security headers and privacy compliance features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium28 findingsView report
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