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Security report for uchat.au

Smart Link Pty LTD · Technology · Australia

Medium risk. 3 critical or high findings in GDPR outside view, Email security and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

UChat is a technology company providing a leading omni-channel chatbot platform designed primarily for small businesses. Their platform enables users to build chatbots without coding, supporting over 12 communication channels including Facebook Messenger, WhatsApp, Instagram, and more. The company emphasizes ease of use with a drag-and-drop flow builder and integrates AI technologies such as OpenAI/ChatGPT and Dialogflow to enhance chatbot intelligence. UChat also offers ecommerce capabilities and centralized inbox management to streamline customer engagement and sales processes. The business is positioned as a market leader in chatbot automation for small businesses, supported by strong customer testimonials and recognized certifications such as GDPR and HIPAA compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching uchat.au

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
60
Email security
40
DNS health
65
Network security
100
GDPR outside view
80
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention uchat.au, from OffSeq Breach.

Total records
12
Employees
0
Customers
12
Third parties
0
Weak passwords
0%

3 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for uchat.au.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UChat operates a SaaS business model targeting small businesses seeking to automate customer interactions across multiple messaging platforms. Their competitive advantage lies in the breadth of channel integrations, AI-powered chatbot capabilities, and a no-code visual builder that lowers the barrier to entry. The company maintains a robust partnership ecosystem, including AirChatty CRM, and leverages modern marketing and analytics tools to drive growth. Their market positioning as the #1 omni-channel chatbot platform is supported by over 2000 businesses using their service and handling 50 million+ messages monthly. The platform's flexibility and extensive integrations suggest a scalable and adaptable solution for diverse business needs.

Security posture

The website demonstrates a mature security posture with HTTPS enforced, use of reCAPTCHA to protect forms, and no visible exposure of sensitive data. The presence of GDPR and HIPAA compliance badges indicates attention to data protection standards relevant to their industry. However, explicit security headers such as Content-Security-Policy and X-Frame-Options are not evident, and no public security policy or incident response contacts are published. There is also no vulnerability disclosure or security.txt file found, which could enhance transparency and trust. Overall, the security measures are solid but could be improved with more explicit policies and headers.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response contact information to improve transparency and trust.
  2. Add explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web vulnerabilities.
  3. Establish a vulnerability disclosure program or publish a security.txt file to encourage responsible reporting of security issues.
  4. Consider adding direct company contact emails and phone numbers for customer support and security inquiries to improve accessibility.
  5. Regularly review and update privacy and cookie consent mechanisms to maintain compliance with evolving regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Smart Link Pty LTD
Description
UChat is the ultimate chatbot platform that allows you to automate your business without coding. Build your chatbot with the 12+ channels we support.
Key services
Chatbot building with drag & drop flow builder, Multi-channel chatbot deployment (12+ channels), AI-powered chatbot integration (OpenAI/ChatGPT, Dialogflow), Ecommerce chatbot features, Centralized inbox and live chat, Integrations with 50+ platforms
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Google Analytics, Facebook Pixel, Cloudflare DNS, reCAPTCHA, ConvertBox, Encharge Tracking
Frameworks
Webflow
Platforms
Cloudflare (DNS), Google Cloud (Analytics, Tag Manager)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA for forms
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager and Facebook Pixel with consent

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Facebook Pixel, Encharge Tracking
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, Facebook Ads
Tracking pixels
Facebook Pixel
Marketing tools
ConvertBox, Encharge Tracking
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional SaaS platform for chatbot automation targeting small businesses.
  2. Strong multi-channel chatbot support with AI integration.
  3. Good use of modern web technologies and analytics.
  4. Clear privacy and cookie policies with GDPR and HIPAA compliance badges.
  5. No direct contact emails or phone numbers found; contact primarily via forms and social media.
  6. No explicit security policy or incident response contacts published.
  7. No vulnerability disclosure or security.txt found.
  8. No WAF or blocking detected; site fully accessible.
Technical notes

Notes

The website is built using Webflow CMS and hosted with Cloudflare DNS services, leveraging modern web technologies including Google Tag Manager, Google Analytics, Facebook Pixel, and reCAPTCHA for security and marketing. The site is well-optimized for performance and mobile responsiveness, with a clean and professional design. The technical infrastructure supports a scalable SaaS platform with integrations to over 50 external services. No major technical debt or vulnerabilities were detected in the HTML content. Opportunities exist to enhance security headers and formalize security policies to align with best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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