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Security report for trustindex.io

Trustindex Ltd. · Technology · Hungary

Medium risk. 4 critical or high findings in Security headers and Email security.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Trustindex Ltd. operates a SaaS platform focused on helping businesses collect, manage, and display customer reviews to increase trust, SEO rankings, and sales. The company serves over 700,000 businesses worldwide and offers a wide range of review widgets, social feed integrations, and AI-powered review management tools. Their market position is strong with a high customer satisfaction rating and a comprehensive suite of features tailored for businesses seeking to enhance their online reputation. Technically, the website is built on WordPress with modern frameworks and libraries such as Bootstrap, jQuery, and Owl Carousel. It leverages Cloudflare for hosting and CDN services, integrates Google Analytics and Tag Manager for tracking, and uses Zoho SalesIQ for customer support chat. The site is well-optimized for performance, mobile responsiveness, and SEO, reflecting a mature digital infrastructure. From a security perspective, the website enforces HTTPS, uses Google reCAPTCHA to prevent spam, and implements cookie consent mechanisms compliant with GDPR. While explicit security headers are not fully visible, the overall posture is strong with no evident vulnerabilities or exposed sensitive data. However, the absence of a public security policy or incident response page suggests room for improvement in transparency and readiness. Overall, Trustindex.io presents a professional, trustworthy, and technically sound online presence with strong privacy compliance and business credibility. Strategic recommendations include enhancing security header implementation, publishing a security policy, and improving incident response visibility to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

Need hands-on remediation? Email guard@offseq.com

Keep watching trustindex.io

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
20
Email security
45
DNS health
70
Network security
100
GDPR outside view
83
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trustindex Ltd. holds a solid market position as a leading provider of review management software, targeting businesses aiming to boost sales through customer feedback. Their competitive advantage lies in offering a comprehensive, easy-to-use platform with extensive widget options and AI-powered features. The business model is subscription-based SaaS with free and paid tiers, generating revenue from businesses seeking reputation management solutions. The company has a broad partnership ecosystem including Zoho and CookieYes, enhancing their service offerings. Growth indicators include a large active user base and high customer satisfaction. The company operates primarily in the technology sector with a focus on online reputation and marketing tools.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, use of Google reCAPTCHA, and GDPR-compliant cookie consent. No critical vulnerabilities or exposed sensitive data were detected. However, the lack of explicit security headers such as X-Frame-Options and a public security policy or incident response contact reduces transparency. There is no evidence of a vulnerability disclosure program or security.txt file. Data protection practices appear adequate, but incident response readiness and security culture could be improved by publishing relevant policies and contact channels.

Recommendations

  1. Implement and verify security headers including X-Frame-Options and X-Content-Type-Options to enhance protection against clickjacking and MIME sniffing.
  2. Publish a clear security policy and incident response page to improve transparency and readiness for security events.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Regularly audit third-party scripts and plugins to mitigate risks from external dependencies.
  5. Enhance visibility of data protection officer or privacy contact to strengthen GDPR compliance and user trust.

Contact details published on the site

Addresses
Legal name
Trustindex Ltd.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Trustindex Ltd.
Description
Trustindex.io helps businesses collect, manage, and display customer reviews to increase trust, SEO, and sales. It offers widgets, review collection tools, and review management features.
Key services
Review widgets, Review collection via email campaigns, QR codes, NFC cards, Social feed widgets, Review image generator, Email signature widgets, Review certificate and trustmarks, AI-powered review reply
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Bootstrap, jQuery, Owl Carousel, Google Tag Manager, Google Analytics, Cloudflare, Zoho SalesIQ, CookieYes
Frameworks
WPBakery Page Builder
Platforms
WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA
  • Cookie consent mechanism with customization
  • No exposed sensitive data in HTML
  • Secure forms with validation

Analytics and tracking

Services
Google Analytics, Visual Website Optimiser
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google DoubleClick
Tracking pixels
Visual Website Optimiser
Marketing tools
Zoho SalesIQ, CookieYes
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. Professional and modern design with responsive layout
  3. Comprehensive cookie consent and privacy mechanisms implemented
  4. Multiple integrations and widgets offered for review management
  5. Strong presence of customer testimonials and trust indicators
  6. WHOIS data is privacy protected, no public registrant info
  7. No security policy or incident response page found
  8. No vulnerability disclosure or security.txt present
  9. Use of multiple third-party marketing and analytics tools
  10. Clear contact information including email and physical address
Technical notes

Notes

The website is built on a WordPress CMS platform using modern front-end technologies such as Bootstrap and jQuery, ensuring responsive and accessible design. It integrates multiple third-party services including Google Analytics, Tag Manager, Zoho SalesIQ, and CookieYes for analytics, marketing, and consent management. Hosting is provided via Cloudflare, contributing to fast load times and security. The site shows good SEO optimization with proper meta tags and structured data (JSON-LD). Performance is optimized with asynchronous script loading and CDN usage. Technical risks include reliance on multiple third-party scripts which require ongoing security monitoring. Overall, the technical infrastructure is robust and well-maintained.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium31 findingsView report
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