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Security report for translatewise.com

TranslateWise · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, SSL/TLS and 1 other check.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

TranslateWise operates as a multilingual customer support platform leveraging advanced machine translation technologies to facilitate real-time chat translation across more than 140 languages. The platform targets businesses and support teams seeking to enhance their multilingual communication capabilities. The website is built on the Wix platform, utilizing modern web technologies and integrates several analytics and tracking tools such as Google Analytics, Inspectlet, and FullStory, indicating a moderate level of digital maturity. Security-wise, the site enforces HTTPS and implements some JavaScript-based security best practices; however, it lacks explicit security headers and visible privacy or cookie policies, which are critical for compliance and user trust. The absence of WHOIS registration data for the domain raises concerns about the legitimacy and trustworthiness of the domain, despite the professional appearance of the website. Overall, the site demonstrates good technical implementation and user experience but requires improvements in privacy compliance and business credibility to enhance trust and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  3. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: gtweivvtqgbk7pdionydcyln6iqpc3evcd3p5tod5aqhgbbbcnha.mx-verification.google.com

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

Need hands-on remediation? Email guard@offseq.com

Keep watching translatewise.com

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
35
Email security
55
DNS health
60
Network security
100
GDPR outside view
88
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TranslateWise positions itself as a technology-driven SaaS provider specializing in machine translation and multilingual customer support solutions. Its business model focuses on delivering real-time translation services integrated with chat platforms, targeting global businesses requiring multilingual support. The platform's extensive language coverage and team collaboration features provide competitive advantages in the translation and customer service market. The use of Wix as a CMS suggests a small to medium-sized operation, with no clear information on company size or founding year. The lack of WHOIS data and absence of contact details limit the ability to fully assess business credibility and growth indicators. The website's integration with multiple analytics tools indicates an interest in user behavior analysis and marketing optimization.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and some JavaScript-based security hardening techniques implemented, such as restricting certain cookie manipulations and preventing unsafe iframe attributes. However, the absence of standard security headers like Content-Security-Policy and X-Frame-Options reduces the overall security posture. No vulnerabilities or exposed sensitive data were detected in the provided content. The lack of visible privacy policies, cookie consent mechanisms, and incident response contact information indicates compliance gaps, particularly with GDPR and related regulations. The missing WHOIS registration data is a significant red flag, impacting trust and raising questions about domain legitimacy. Overall, the security posture is adequate but requires enhancements in policy transparency and header implementation.

Recommendations

  1. Implement and prominently display comprehensive privacy and cookie policies with GDPR-compliant consent mechanisms.
  2. Add standard security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance protection against common web attacks.
  3. Provide clear and accessible contact information, including security incident response contacts (e.g., security@ or abuse@ emails).
  4. Investigate and resolve the WHOIS registration issue to ensure domain legitimacy and improve trustworthiness.
  5. Regularly audit and update third-party scripts and analytics tools to minimize security risks and ensure compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TranslateWise
Description
TranslateWise is a customer support center platform that integrates leading machine translation technologies to support over 140 languages, enabling real-time chat translation only when needed.
Key services
Machine translation, Real-time chat translation, Parallel editor, Team collaboration
Content quality
good
Branding
consistent

Technology

Stack
Wix.com Website Builder, Google Analytics, Google Tag Manager, Inspectlet, FullStory, Chat widget from chat.translatewise.com
Frameworks
Wix Thunderbolt
Platforms
Wix
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie handling with restrictions on certain cookies
  • Security overrides to prevent unsafe attribute usage (e.g., iframe srcdoc)
  • Hardened fetch and XHR requests

Analytics and tracking

Services
Google Analytics, Inspectlet, FullStory
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Inspectlet, FullStory
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is built on Wix platform with professional design and multilingual support focus.
  2. No WHOIS registration data found, raising legitimacy concerns.
  3. No visible privacy, cookie, or terms of service policies found on the site.
  4. No explicit contact information such as emails or phone numbers found in the content.
  5. Use of multiple analytics and tracking services without visible privacy compliance mechanisms.
  6. No security.txt or vulnerability disclosure information found.
  7. No security or incident response contact information found.
  8. Website uses HTTPS and some security best practices in JavaScript but lacks explicit security headers.
  9. No signs of WAF or content blocking detected.
Technical notes

Notes

The website is built on the Wix platform using the Thunderbolt framework, incorporating modern web technologies and multiple third-party analytics and tracking services. The site loads resources from Wix's CDN and uses Google Tag Manager for marketing and analytics integration. Performance is moderate, with good mobile optimization and basic accessibility features. The site lacks explicit SEO optimization beyond basic meta tags and Open Graph data. The technical infrastructure is stable but could benefit from enhanced security headers and improved privacy compliance mechanisms. The use of multiple analytics tools suggests a focus on user engagement and marketing effectiveness, though privacy transparency is limited.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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