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Security report for totvs.com

Totvs · Technology · Brazil

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

TOTVS is Brazil's largest technology company specializing in enterprise management software and platforms, including ERP, AI, cloud, and financial services. The company serves a broad range of industries and sizes, positioning itself as a market leader with a strong brand and extensive customer base. The website reflects a mature digital presence with comprehensive content, professional design, and multiple customer engagement channels. Technically, the site is built on WordPress with modern marketing and analytics tools integrated, ensuring good SEO and user experience. Security posture is strong with HTTPS, CAPTCHA, and secure form handling, though some security headers could be explicitly implemented. Privacy and cookie policies are comprehensive and GDPR compliant. WHOIS data is unavailable, likely due to privacy protection, but the overall trustworthiness remains high given the professional presentation and business indicators.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, LinkedIn, YouTube, Amazon Ads

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching totvs.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
80
Email security
70
DNS health
75
Network security
100
GDPR outside view
65
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TOTVS operates as an essential technology entity in Brazil, offering a diversified portfolio including ERP systems, AI solutions, cloud services, and financial technology through subsidiaries like RD Station and TOTVS Techfin. The company targets businesses across multiple sectors such as manufacturing, retail, finance, education, and healthcare. Its business model combines SaaS and platform services with a strong emphasis on innovation and customer success. The company maintains partnerships and social investments, enhancing its ecosystem and market reach. The website content and linked domains confirm a robust partnership and subsidiary network, supporting its market leadership and growth strategy.

Security posture

The website demonstrates a solid security foundation with enforced HTTPS, use of Google reCAPTCHA v3, and secure form integrations via HubSpot and Gravity Forms. Incident response and ethics reporting channels are clearly provided, enhancing trust and compliance. However, explicit security headers like Content-Security-Policy and X-Frame-Options are not clearly visible and should be implemented to harden security further. No vulnerabilities or exposed sensitive data were detected in the analysis. The absence of a security.txt file or explicit vulnerability disclosure policy is noted as an area for improvement. Overall, the security posture is strong but can benefit from enhanced header policies and formal vulnerability disclosure mechanisms.

Recommendations

  1. Implement and verify security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to improve protection against common web attacks.
  2. Publish a security.txt file to facilitate responsible vulnerability disclosure and improve transparency.
  3. Regularly audit and update third-party scripts and plugins to mitigate risks from vulnerable libraries.
  4. Enhance visibility and accessibility of incident response contacts and procedures on the website.
  5. Continue to monitor privacy compliance and update policies as regulations evolve to maintain GDPR and other data protection standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Totvs
Description
TOTVS is the largest technology company in Brazil, offering solutions to digitize and optimize business management across multiple sectors including ERP, AI, cloud, financial services, and marketing tools.
Key services
ERP Systems, Artificial Intelligence Solutions, Cloud Computing, Financial Services (Techfin), Marketing and CRM Tools, Human Resources Management
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress CMS, Gravity Forms, HubSpot Forms, Google Tag Manager, Google Analytics, Hotjar, Microsoft Clarity, Facebook Pixel, TikTok Pixel, Amazon Ads, jQuery, Slick Carousel
Frameworks
Yoast SEO
Platforms
YouTube (embedded videos), Zendesk (support portal)
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of CAPTCHA (Google reCAPTCHA v3)
  • Secure form handling via HubSpot and Gravity Forms
  • Ethics and conduct reporting channel
  • Customer support and incident reporting mechanisms

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Hotjar
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Amazon Ads
Tracking pixels
Facebook Pixel, TikTok Pixel, Microsoft Clarity, Hotjar
Marketing tools
HubSpot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible and professionally designed.
  2. Strong presence of marketing and analytics tools indicating mature digital strategy.
  3. Multiple contact and support channels available including modals and forms.
  4. Comprehensive privacy and cookie policies with consent mechanisms.
  5. No signs of malware or phishing detected.
  6. WHOIS data unavailable, which is unusual but not uncommon for large enterprises using privacy services.
  7. Good SEO and accessibility practices observed.
  8. Use of multiple third-party scripts requires ongoing security monitoring.
Technical notes

Notes

The website is built on WordPress CMS, leveraging modern JavaScript libraries and marketing tools including HubSpot forms, Google Tag Manager, Google Analytics, Hotjar, Microsoft Clarity, and Facebook and TikTok pixels. The site uses responsive design with good mobile optimization and accessibility features. Performance is moderate, with some lazy loading and preloading of fonts and images. SEO is well implemented with Yoast SEO plugin, proper meta tags, Open Graph, and JSON-LD structured data. The site integrates multiple external domains for marketing, analytics, and support services, reflecting a mature digital infrastructure. Technical risks include reliance on multiple third-party scripts which require ongoing security management.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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