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Security report for token.im

IMTOKEN PTE. LTD. · Technology · Singapore

Low risk. 5 critical or high findings in Security headers and GDPR outside view.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

imToken PTE. LTD. operates a widely trusted digital wallet platform supporting multiple cryptocurrencies and blockchain networks. With over 20 million users globally and partnerships with major blockchain projects, the company holds a strong market position in the crypto wallet industry. Their services include a non-custodial wallet, hardware wallet sales, staking, token swaps, and tokenized stock management, targeting crypto users and DeFi participants worldwide. The website reflects a mature business with consistent branding and comprehensive service offerings.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Twitter

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching token.im

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
70
Email security
80
DNS health
85
Network security
100
GDPR outside view
35
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company leverages strategic partnerships with leading blockchain ecosystems such as Ethereum, Polkadot, Cosmos, and security firms like SlowMist, enhancing its competitive advantage. The business model combines software wallet services with hardware wallet sales and emerging tokenized stock products, diversifying revenue streams. The global reach across 150+ countries and a large user base indicate strong growth and market penetration. The presence of a careers page and API documentation suggests ongoing development and expansion.

Security posture

The website enforces HTTPS and uses Cloudflare for DNS and CDN services, providing a solid baseline for security. However, the absence of explicit security headers, published security policies, and incident response contacts indicates room for improvement in transparency and defense-in-depth. No vulnerabilities or exposed sensitive data were detected in the HTML content. The lack of a vulnerability disclosure program or security.txt file limits external security collaboration. Overall, the security posture is good but could be enhanced with formal policies and headers.

Recommendations

  1. Publish a comprehensive privacy policy and cookie consent mechanism to improve GDPR compliance.
  2. Implement and publicly disclose a security policy and incident response contact information.
  3. Add standard security HTTP headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options.
  4. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  5. Enhance accessibility features and provide more detailed contact information including phone and physical address if applicable.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
IMTOKEN PTE. LTD.
Description
imToken is a reliable and intuitive digital wallet trusted by millions. It supports BTC, ETH, DOGE, BNB, TRX, DOT, POL, LTC, BCH, ATOM, OP, FIL, TON, ARB, A, KSM, XTZ, CKB and many other tokens. It also allows you to swap token and use DApp right from the wallet.
Key services
Non-custodial multi-coin wallet, Hardware wallet (imKey Pro), DApp browser, Staking services, Token swap, Stock tokens management
Content quality
good
Branding
consistent

Technology

Stack
React (Next.js), Swiper CSS, Helpscout Beacon, Google Analytics, Baidu Analytics, Cloudflare hosting, JavaScript
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare DNS and CDN
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Baidu Analytics, Helpscout Beacon
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Baidu Analytics, Helpscout Beacon
Marketing tools
Helpscout Beacon
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy or cookie policy pages found, which is a compliance gap.
  3. Terms of Service page is present and linked in footer.
  4. Contact information is limited to emails; no phone numbers or physical addresses found.
  5. Strong branding and consistent messaging about cryptocurrency wallet services.
  6. Use of multiple analytics and tracking services without visible cookie consent.
  7. No explicit security policy or incident response information published.
  8. Partnerships with reputable blockchain projects and security firms enhance trust.
  9. Website uses modern web technologies and is performant and mobile optimized.
Technical notes

Notes

The website is built on a modern React-based Next.js framework, leveraging CDN and analytics services for performance and user insights. It is mobile optimized with good SEO practices and fast loading times. The use of multiple analytics and tracking scripts without visible cookie consent is a compliance gap. Hosting via Cloudflare ensures robust availability and security. The technical stack is current and well-maintained, supporting a professional user experience with minimal technical debt.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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