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Security report for tokbox.com

Vonage · Technology · United States

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Vonage is a leading global provider of cloud communications APIs, offering programmable video, voice, and messaging solutions to businesses worldwide. Their Video API leverages WebRTC technology to enable rich, interactive live video experiences across mobile and web platforms. The company targets developers and enterprises seeking to embed real-time communications into their applications, positioning itself as a key player in the communications platform-as-a-service (CPaaS) market. Vonage maintains a professional and consistent brand presence with comprehensive service offerings and global reach. Technically, the website is built on Adobe Experience Manager, integrating modern web technologies including WebRTC, Adobe Dynamic Tag Manager, OneTrust for consent management, and DataDome for bot protection. The site demonstrates good performance, mobile optimization, and accessibility features. Analytics and marketing tools are used responsibly with user consent mechanisms in place. From a security perspective, Vonage employs HTTPS with strong SSL configurations and security headers such as CSP and HSTS. Bot protection and consent management enhance security and privacy compliance. However, explicit security policies and vulnerability disclosure mechanisms are not publicly evident, representing an area for improvement. Overall, the website and business exhibit a high level of professionalism and trustworthiness. The absence of WHOIS data is likely due to privacy protections and does not detract from the legitimacy of the domain. Strategic recommendations include publishing detailed security policies, establishing a vulnerability disclosure program, and providing direct security contact information to further enhance trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching tokbox.com

This scan found 15 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
55
Email security
80
DNS health
80
Network security
100
GDPR outside view
100
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Vonage operates in the telecommunications and technology sectors, focusing on programmable communications APIs for video, voice, and messaging. Their business model is B2B SaaS, targeting developers and enterprises integrating communications into their applications. The company benefits from a strong market position as an established CPaaS provider with global infrastructure. Revenue streams include API usage fees, subscription services, and enterprise contracts. Partnerships with billing and payment providers like Zuora and Paymentech support operational efficiency. Growth indicators include continuous product innovation and expansion of API capabilities. The company maintains a robust partnership ecosystem and a professional digital presence, supporting sustained market competitiveness.

Security posture

Vonage demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and bot mitigation strategies. The use of OneTrust for consent management aligns with GDPR and privacy regulations. No obvious vulnerabilities or exposed sensitive data were detected in the website content. However, the lack of a publicly accessible security policy, incident response information, and vulnerability disclosure program limits transparency and may impact stakeholder confidence. The company holds recognized certifications such as SOC 2 and ISO 27001, indicating adherence to industry security standards. Enhancing public security documentation and providing direct security contacts would improve incident response readiness and trust.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and compliance.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide a direct security contact email (e.g., security@vonage.com) for incident reporting.
  4. Regularly audit and update third-party scripts and integrations to mitigate vulnerabilities.
  5. Enhance transparency around data retention policies and user privacy protections.

Contact details published on the site

Addresses
Legal name
Vonage Holdings Corp.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Vonage
Description
Vonage provides WebRTC-based Video API solutions enabling rich mobile and web customer experiences globally through interactive live video calls.
Key services
Video API, Communications APIs, Contact Center Augmentation
Content quality
good
Branding
consistent

Technology

Stack
WebRTC, Adobe Dynamic Tag Manager, OneTrust Consent Management, Drift Chat Widget, DataDome Bot Protection, Zuora (billing), PaymentTech (payment processing), JavaScript, HTML5, CSS3
Frameworks
Adobe Experience Manager (AEM)
Platforms
Vonage Cloud Platform
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of CSP
  • Bot protection via DataDome
  • Consent management with OneTrust
  • Secure chat widget requiring consent

Analytics and tracking

Services
Adobe Analytics, SixthSense
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Adobe Analytics, DataDome, SixthSense
Marketing tools
Adobe Dynamic Tag Manager, Drift Chat, OneTrust Consent Management
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content about Vonage Video API.
  2. No signs of WAF blocking or security challenge pages.
  3. Comprehensive privacy and cookie policies with consent management implemented.
  4. Use of modern web technologies and third-party integrations for analytics and bot protection.
  5. No exposed sensitive data or obvious security vulnerabilities detected in HTML content.
  6. WHOIS data unavailable, but website trustworthiness remains high based on content and branding.
Technical notes

Notes

The website leverages Adobe Experience Manager as its CMS, integrating advanced technologies such as WebRTC for real-time video communication. It employs Adobe Dynamic Tag Manager for marketing and analytics, OneTrust for GDPR-compliant consent management, and DataDome for bot protection. The site is well-optimized for mobile devices and accessibility, with good SEO practices including meta tags and structured data. Performance is moderate, with room for optimization in loading speed. The technical infrastructure supports a scalable and secure platform suitable for enterprise-grade communications services. Opportunities exist to improve hosting transparency and further optimize performance metrics.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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